Question 1

Keeping the teams focused on issues and not personalities helps facilitate communication.

Accepted Answer

A) True 
 B)False

Question 2

The __________ the team interacts, the __________ cohesive the team.

Accepted Answer

A)  less, more 
B)  more, more 
C)  more, less 
D)  all of these 
E)  none of these 
A)  less, more 
B)  more, more 
C)  more, less 
D)  all of these 
E)  none of these

Question 3

A(n) ____________________ team is composed of employees from about the same hierarchical level but from different areas of expertise.

Accepted Answer

The answer of A(n) ____________________ team is composed of employees...

Question 4

A(n) ________________________ is a standard of conduct that is shared by team members and guides their behavior.

Accepted Answer

The answer of A(n) ________________________ is a standard of conduct...

Question 5

Work team effectiveness is based on two outcomes: productive output and

Accepted Answer

A)  cohesiveness. 
B)  satisfaction. 
C)  commitment. 
D)  leadership. 
E)  norms. 
A)  cohesiveness. 
B)  satisfaction. 
C)  commitment. 
D)  leadership. 
E)  norms.

Question 6

An avoiding style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements is true?

Accepted Answer

A)  Self-managed teams are empowered with decision-making authority. 
B)  Self-managed teams still rely heavily on their manager. 
C)  Self-managed teams have little access to resources. 
D)  Self-managed teams will eventually develop into problem-solving teams. 
E)  None of these 
A)  Self-managed teams are empowered with decision-making authority. 
B)  Self-managed teams still rely heavily on their manager. 
C)  Self-managed teams have little access to resources. 
D)  Self-managed teams will eventually develop into problem-solving teams. 
E)  None of these

Question 8

Self-directed teams consist of 5 to 20 __________ workers.

Accepted Answer

A)  union 
B)  non-union 
C)  multiskilled 
D)  low wage 
E)  all of these 
A)  union 
B)  non-union 
C)  multiskilled 
D)  low wage 
E)  all of these

Question 9

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called

Accepted Answer

A)  self-directed teams. 
B)  project teams. 
C)  multinational teams. 
D)  long distance teams. 
E)  global teams. 
A)  self-directed teams. 
B)  project teams. 
C)  multinational teams. 
D)  long distance teams. 
E)  global teams.

Question 10

Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Accepted Answer

A) True 
 B)False

Question 11

Task force is sometimes called a(n)

Accepted Answer

A)  vertical team. 
B)  cross-functional team. 
C)  command team. 
D)  special-purpose team. 
E)  executive team. 
A)  vertical team. 
B)  cross-functional team. 
C)  command team. 
D)  special-purpose team. 
E)  executive team.

Question 12

Team structure which includes team interaction, shared goals, and personal attraction to the team.

Accepted Answer

The answer of Team structure which includes team interaction, shared...

Question 13

According to Unlocking Innovative Solutions Through TECHNOLOGY in Chapter 18, MySQL held an online Christmas party with virtual drinks and gifts.

Accepted Answer

A) True 
 B)False

Question 14

CASE
Scenario - Marcus Newcomb
Marcus Newcomb has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Marcus is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Marcus is receiving management training in team building.
-When Marcus's team encounters the establishment of order and cohesion with the leader helping to clarify team roles and values, then his team is in the developmental stage of team development of

Accepted Answer

A)  forming. 
B)  storming. 
C)  norming. 
D)  performing. 
E)  adjourning. 
A)  forming. 
B)  storming. 
C)  norming. 
D)  performing. 
E)  adjourning.

Question 15

____________________ pertains to the team's ability to meet the personal needs of its members.

Accepted Answer

The answer of ____________________ pertains to the team's ability to...

Question 16

Stacia is a member of a work team at Round Robin Corporation. She often proposes new solutions to team problems. This is an example of which task specialist role?

Accepted Answer

A)  Harmonize 
B)  Seek information 
C)  Initiation 
D)  Reduce tension 
E)  Compromise 
A)  Harmonize 
B)  Seek information 
C)  Initiation 
D)  Reduce tension 
E)  Compromise

Question 17

Social facilitation is the tendency for the presence of others to influence an individual's motivation and performance.

Accepted Answer

A) True 
 B)False

Question 18

CASE
Scenario - Marcus Newcomb
Marcus Newcomb has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Marcus is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Marcus is receiving management training in team building.
-The way that Marcus sees it, task forces and committees offer several advantages, including all of the following EXCEPT

Accepted Answer

A)  they allow organization members to exchange information. 
B)  they help coordinate the organizational units that are represented. 
C)  they develop new ideas and solutions for existing organizational problems. 
D)  they assist in developing new organizational practice and policies. 
E)  all of these are included. 
A)  they allow organization members to exchange information. 
B)  they help coordinate the organizational units that are represented. 
C)  they develop new ideas and solutions for existing organizational problems. 
D)  they assist in developing new organizational practice and policies. 
E)  all of these are included.

Question 19

The extent to which team members are attracted to the team and motivated to remain in it is called team

Accepted Answer

A)  norming. 
B)  commitment. 
C)  caring. 
D)  cohesiveness. 
E)  leadership. 
A)  norming. 
B)  commitment. 
C)  caring. 
D)  cohesiveness. 
E)  leadership.

Question 20

Which of the following is a component of a team?

Accepted Answer

A)  People in a team do not have to have regular interaction 
B)  Four or more people are required to form a team 
C)  A performance goal is shared between team members 
D)  Teams tend to be small groups, usually with less than 10 people 
E)  Each member tends to set his/her own goals for the team 
A)  People in a team do not have to have regular interaction 
B)  Four or more people are required to form a team 
C)  A performance goal is shared between team members 
D)  Teams tend to be small groups, usually with less than 10 people 
E)  Each member tends to set his/her own goals for the team

Keeping the teams focused on issues and not personalities helps facilitate communication.

The the team interacts, the cohesive the team.

A(n) ____________________ team is composed of employees from about the same hierarchical level but from different areas of expertise.

A(n) ________________________ is a standard of conduct that is shared by team members and guides their behavior.

Work team effectiveness is based on two outcomes: productive output and

An avoiding style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

Which of the following statements is true?

Self-directed teams consist of 5 to 20 __________ workers.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called

Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Task force is sometimes called a(n)

Team structure which includes team interaction, shared goals, and personal attraction to the team.

According to Unlocking Innovative Solutions Through TECHNOLOGY in Chapter 18, MySQL held an online Christmas party with virtual drinks and gifts.

____________________ pertains to the team's ability to meet the personal needs of its members.

Stacia is a member of a work team at Round Robin Corporation. She often proposes new solutions to team problems. This is an example of which task specialist role?

Social facilitation is the tendency for the presence of others to influence an individual's motivation and performance.

The extent to which team members are attracted to the team and motivated to remain in it is called team

Which of the following is a component of a team?

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 18: Teamwork

Keeping the teams focused on issues and not personalities helps facilitate communication.

The __________ the team interacts, the __________ cohesive the team.

A(n) ____________________ team is composed of employees from about the same hierarchical level but from different areas of expertise.

A(n) ________________________ is a standard of conduct that is shared by team members and guides their behavior.

Work team effectiveness is based on two outcomes: productive output and

An avoiding style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

Which of the following statements is true?

Self-directed teams consist of 5 to 20 __________ workers.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called

Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Task force is sometimes called a(n)

Team structure which includes team interaction, shared goals, and personal attraction to the team.

According to Unlocking Innovative Solutions Through TECHNOLOGY in Chapter 18, MySQL held an online Christmas party with virtual drinks and gifts.

____________________ pertains to the team's ability to meet the personal needs of its members.

Stacia is a member of a work team at Round Robin Corporation. She often proposes new solutions to team problems. This is an example of which task specialist role?

Social facilitation is the tendency for the presence of others to influence an individual's motivation and performance.

The extent to which team members are attracted to the team and motivated to remain in it is called team

Which of the following is a component of a team?

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

The the team interacts, the cohesive the team.