Question 1

__________ means using computers and telecommunications equipment to do work without going to an office.

Accepted Answer

A)  Telecommuting 
B)  Social Loafing 
C)  New social contract 
D)  Outsourcing 
E)  Realistic Job Preview 
A)  Telecommuting 
B)  Social Loafing 
C)  New social contract 
D)  Outsourcing 
E)  Realistic Job Preview A

Question 2

__________ is a device for collecting information about an applicant's education, previous job experience, and other background characteristics.

Accepted Answer

A)  Employment test 
B)  An assessment center 
C)  An application form 
D)  An affirmative action form 
E)  A Privacy form 
A)  Employment test 
B)  An assessment center 
C)  An application form 
D)  An affirmative action form 
E)  A Privacy form C

Question 3

Human resource management is a matching process, integrating the federal laws with employee skills.

Accepted Answer

A) True 
 B)False  False

Question 4

Competency-based pay systems are also called skill-based pay systems.

Accepted Answer

A) True 
 B)False

Question 5

__________ is a process that uses multiple raters, including self-rating, to appraise employee performance and guide development.

Accepted Answer

A)  A 360-degree feedback 
B)  Job evaluation 
C)  Multiple-rater appraisal 
D)  Performance appraisal interview 
E)  Homogeneity appraisal 
A)  A 360-degree feedback 
B)  Job evaluation 
C)  Multiple-rater appraisal 
D)  Performance appraisal interview 
E)  Homogeneity appraisal

Question 6

The strategic approach to human resource management recognizes key elements. Which of the following is NOT an ingredient in successful human resource management?

Accepted Answer

A)  All managers are human resource managers. 
B)  Employees are viewed as assets. 
C)  Human resource management is a matching process. 
D)  Only top-line managers are predominantly human resource managers. 
E)  All of these are examples of key ingredients in human resource management. 
A)  All managers are human resource managers. 
B)  Employees are viewed as assets. 
C)  Human resource management is a matching process. 
D)  Only top-line managers are predominantly human resource managers. 
E)  All of these are examples of key ingredients in human resource management.

Question 7

Assessment centers are normally located in a firm's accounting department and have the responsibility of assessing other departments for the costs involved with human resource management.

Accepted Answer

A) True 
 B)False

Question 8

In the ____________________ process, employers attempt to determine the skills, abilities, and other attributes a person needs to perform a particular job.

Accepted Answer

The answer of In the ____________________ process, employers attempt to...

Question 9

The relationship between an applicant's score on a selection device and his or her future job performance is known as ____________________.

Accepted Answer

The answer of The relationship between an applicant's score on...

Question 10

The halo effect is a type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his or her performance on individual ones.

Accepted Answer

A) True 
 B)False

Question 11

The goals of human resource management include all of these EXCEPT

Accepted Answer

A)  attracting an effective work force. 
B)  developing an effective work force. 
C)  maintaining an effective work force. 
D)  turning over an effective workforce. 
E)  both attracting an effective work force and maintaining an effective work force. 
A)  attracting an effective work force. 
B)  developing an effective work force. 
C)  maintaining an effective work force. 
D)  turning over an effective workforce. 
E)  both attracting an effective work force and maintaining an effective work force.

Question 12

Validity is the relationship between an applicant's score on a selection device and his or her future job performance.

Accepted Answer

A) True 
 B)False

Question 13

The _________________________ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

Accepted Answer

The answer of The _________________________ is used to collect information...

Question 14

Serene has been given the assignment of determining how many new tellers her bank will need to hire over the next five years. Which of the following questions is irrelevant to her task?

Accepted Answer

A)  How many tellers are expected to retire over the next five years? 
B)  What new technologies (e.g., automated teller machines) will be introduced over the next five years? 
C)  How many new branches does the bank expect to open over the next five years? 
D)  All of these are relevant 
E)  All of these are irrelevant 
A)  How many tellers are expected to retire over the next five years? 
B)  What new technologies (e.g., automated teller machines) will be introduced over the next five years? 
C)  How many new branches does the bank expect to open over the next five years? 
D)  All of these are relevant 
E)  All of these are irrelevant

Question 15

Describe the steps in attracting an effective workforce.

Accepted Answer

The first step in attracting in effectiv

Question 16

Pay-for-performance is incentive pay that ties at least part of compensation to employee effort and performance.

Accepted Answer

A) True 
 B)False

Question 17

The term _____________________________________________ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

Accepted Answer

human reso

Question 18

A recruiting approach that gives applicants all pertinent and realistic information about the job and the organization is called a(n) ___________________________________.

Accepted Answer

realistic

Question 19

With the matching model, human resource specialists exploit the newly hired employees.

Accepted Answer

A) True 
 B)False

Question 20

Telecommuting means using computers and telephones at the office.

Accepted Answer

A) True 
 B)False

Exam 12: Human Resource Management

__________ means using computers and telecommunications equipment to do work without going to an office.

__________ is a device for collecting information about an applicant's education, previous job experience, and other background characteristics.

Human resource management is a matching process, integrating the federal laws with employee skills.

Competency-based pay systems are also called skill-based pay systems.

__________ is a process that uses multiple raters, including self-rating, to appraise employee performance and guide development.

The strategic approach to human resource management recognizes key elements. Which of the following is NOT an ingredient in successful human resource management?

Assessment centers are normally located in a firm's accounting department and have the responsibility of assessing other departments for the costs involved with human resource management.

In the ____________________ process, employers attempt to determine the skills, abilities, and other attributes a person needs to perform a particular job.

The relationship between an applicant's score on a selection device and his or her future job performance is known as ____________________.

The halo effect is a type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his or her performance on individual ones.

The goals of human resource management include all of these EXCEPT

Validity is the relationship between an applicant's score on a selection device and his or her future job performance.

The _________________________ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

Serene has been given the assignment of determining how many new tellers her bank will need to hire over the next five years. Which of the following questions is irrelevant to her task?

Describe the steps in attracting an effective workforce.

Pay-for-performance is incentive pay that ties at least part of compensation to employee effort and performance.

The term _____________________________________________ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

A recruiting approach that gives applicants all pertinent and realistic information about the job and the organization is called a(n) ___________________________________.

With the matching model, human resource specialists exploit the newly hired employees.

Telecommuting means using computers and telephones at the office.

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