Exam 12: Human Resource Management

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Which of these is a policy requiring employers to be proactive in being certain that equal opportunity exists for all within their organization?

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__________ may include intelligence tests, aptitude and ability test, and personality inventories.

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Describe how to maintain an effective workforce.

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______________________________ present a series of managerial situations to a group of applicants over a period of time.

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The halo effect is a type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his or her performance on individual ones.

(True/False)
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Self-directed learning, which involves the use of books, manuals, or computers to provide subject matter, is also called

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From the employer's viewpoint, which of these is part of new social contract?

(Multiple Choice)
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Swamp Monster, Inc. (SMI) has a relatively high turnover rate among its new employees. Recently, the human resource department conducted a series of interviews with employees who were choosing to leave SMI after a short period of time. It was concluded that unmet expectations were the primary reason these people were leaving so soon. SMI can begin to solve this problem by emphasizing

(Multiple Choice)
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Which is the second step in attracting individuals who show signs of becoming valued, productive, and satisfied employees?

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____________________ means using computers and telecommunications equipment to perform work from home or another remote location.

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The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

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With __________, compensation is linked to the specific tasks that an employee performs.

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The _____________________________________________ is developed from critical incidents pertaining to job performance. Each job performance scale is anchored with specific behavioral statements that describe varying degrees of performance.

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The idea of expanding across geographical, technical, and cultural boundaries to help the organization achieve its goals, refers to

(Multiple Choice)
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Ellen's Pottery has a policy of NOT promoting from within. As a result, they rarely use

(Multiple Choice)
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Affirmative action requires that an employer take positive steps to guarantee promotion from within.

(True/False)
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The three primary goals of HRM is to attract an effective workforce, to maintain an effective workforce, and do develop an effective workforce.

(True/False)
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Workforce optimization involves implementing strategies to put the right people in the right jobs, make the best use of employee talent and skills, and develop human capital for the future.

(True/False)
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While interviews are __________, they are generally __________ predictors of subsequent job performance.

(Multiple Choice)
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______________________________ comprises the steps of observing and assessing employee performance, recording and assessment, and providing feedback to the employee.

(Short Answer)
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