Question 1

Having proper personnel issues becomes irrelevant if you have a good idea or the right management trend, such as quality circles or TQM.

Accepted Answer

A) True 
 B)False

Question 2

__________ provides the most valid measure of interpersonal skills.

Accepted Answer

A)  Assessment centers 
B)  Employment tests 
C)  Interviews 
D)  The application form 
E)  All of these 
A)  Assessment centers 
B)  Employment tests 
C)  Interviews 
D)  The application form 
E)  All of these

Question 3

Which of these is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied?

Accepted Answer

A)  Selection 
B)  Recruiting 
C)  Training 
D)  Developing 
E)  Planning 
A)  Selection 
B)  Recruiting 
C)  Training 
D)  Developing 
E)  Planning

Question 4

The hiring of applicants based on criteria that are not job-related is called

Accepted Answer

A)  affirmative action. 
B)  equal employment opportunity. 
C)  discrimination. 
D)  reverse discrimination. 
E)  employment-at-will. 
A)  affirmative action. 
B)  equal employment opportunity. 
C)  discrimination. 
D)  reverse discrimination. 
E)  employment-at-will.

Question 5

_________________________ are persons that are historically unrepresented in the workplace.

Accepted Answer

The answer of _________________________ are persons that are historically unrepresented...

Question 6

The forecasting of human resource needs and the projected matching of individuals with expected job vacancies is referred to as human resource

Accepted Answer

A)  development. 
B)  organizing. 
C)  planning. 
D)  selection. 
E)  downsizing. 
A)  development. 
B)  organizing. 
C)  planning. 
D)  selection. 
E)  downsizing.

Question 7

New employees are introduced to the organization's standards, goals, values, and culture in orientation training.

Accepted Answer

A) True 
 B)False

Question 8

Mike is a new interviewer who just finished an interview with Diane. Her professional style and her flawless grooming immediately struck him. Mike gave Diane a very good evaluation although her previous work experience and educational background were not that exceptional. What rating error did Mike succumb to?

Accepted Answer

A)  Halo effect 
B)  Central tendency 
C)  Homogeneity 
D)  Leniency 
E)  General tendency 
A)  Halo effect 
B)  Central tendency 
C)  Homogeneity 
D)  Leniency 
E)  General tendency

Question 9

Pryor, Inc. requires that all managers undergo gender sensitivity training with the intent of eliminating gender stereotypes in the organization. This is an example of

Accepted Answer

A)  equal employment opportunity. 
B)  affirmative action. 
C)  cultural bias. 
D)  employment-at-will. 
E)  sexual harassment. 
A)  equal employment opportunity. 
B)  affirmative action. 
C)  cultural bias. 
D)  employment-at-will. 
E)  sexual harassment.

Question 10

In _____________, an experienced manager shows a new employee how to perform job duties.

Accepted Answer

A)  on-the-job training 
B)  classroom training 
C)  orientation training 
D)  computer-assisted instruction 
E)  realistic job previews 
A)  on-the-job training 
B)  classroom training 
C)  orientation training 
D)  computer-assisted instruction 
E)  realistic job previews

Question 11

_________________________ is the process of determining the value of jobs within an organization through an examination of job content.

Accepted Answer

The answer of _________________________ is the process of determining the...

Question 12

All of the following is a selection device used for assessing applicant qualifications EXCEPT

Accepted Answer

A)  application form. 
B)  interview. 
C)  employment test. 
D)  assessment center. 
E)  drug usage test. 
A)  application form. 
B)  interview. 
C)  employment test. 
D)  assessment center. 
E)  drug usage test.

Question 13

Family and Medical Leave Act require employers to provide up to __________ weeks unpaid leave for childbirth, adoption, or family emergencies.

Accepted Answer

A)  8 
B)  12 
C)  16 
D)  24 
E)  52 
A)  8 
B)  12 
C)  16 
D)  24 
E)  52

Question 14

According to your textbook, benefits in general make up approximately __________ of an organization's labor costs.

Accepted Answer

A)  15% 
B)  22% 
C)  40% 
D)  55% 
E)  75% 
A)  15% 
B)  22% 
C)  40% 
D)  55% 
E)  75%

Question 15

Which of the following performance appraisal methods essentially evaluates employees by pitting them against one another?

Accepted Answer

A)  Performance review ranking system 
B)  Semantic differential rating scale 
C)  Behaviorally anchored rating scale 
D)  Unidimensional rating scale 
E)  All of these 
A)  Performance review ranking system 
B)  Semantic differential rating scale 
C)  Behaviorally anchored rating scale 
D)  Unidimensional rating scale 
E)  All of these

Question 16

Discrimination in employment on the basis of race or religion is prohibited by the Civil Rights Act of 1964.

Accepted Answer

A) True 
 B)False

Question 17

A(n) __________ typically lists job duties as well as desirable qualifications for a particular job.

Accepted Answer

A)  job description 
B)  application form 
C)  assessment test 
D)  paper-and-pencil test 
E)  OJT 
A)  job description 
B)  application form 
C)  assessment test 
D)  paper-and-pencil test 
E)  OJT

Question 18

Challenging assignments and creative development opportunities are part of the new social contract between employees and employers.

Accepted Answer

A) True 
 B)False

Question 19

__________ is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization.

Accepted Answer

A)  Reality check 
B)  Affirmative action 
C)  Realistic job preview 
D)  Employment-at-will 
E)  Chart selection approach 
A)  Reality check 
B)  Affirmative action 
C)  Realistic job preview 
D)  Employment-at-will 
E)  Chart selection approach

Question 20

Vocational Rehabilitation Act provides for possible compensatory and punitive damages plus traditional back pay for cases of intentional discrimination.

Accepted Answer

A) True 
 B)False

Having proper personnel issues becomes irrelevant if you have a good idea or the right management trend, such as quality circles or TQM.

__________ provides the most valid measure of interpersonal skills.

Which of these is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied?

The hiring of applicants based on criteria that are not job-related is called

_________________________ are persons that are historically unrepresented in the workplace.

The forecasting of human resource needs and the projected matching of individuals with expected job vacancies is referred to as human resource

New employees are introduced to the organization's standards, goals, values, and culture in orientation training.

Pryor, Inc. requires that all managers undergo gender sensitivity training with the intent of eliminating gender stereotypes in the organization. This is an example of

In _____________, an experienced manager shows a new employee how to perform job duties.

_________________________ is the process of determining the value of jobs within an organization through an examination of job content.

All of the following is a selection device used for assessing applicant qualifications EXCEPT

Family and Medical Leave Act require employers to provide up to __________ weeks unpaid leave for childbirth, adoption, or family emergencies.

According to your textbook, benefits in general make up approximately __________ of an organization's labor costs.

Which of the following performance appraisal methods essentially evaluates employees by pitting them against one another?

Discrimination in employment on the basis of race or religion is prohibited by the Civil Rights Act of 1964.

A(n) __________ typically lists job duties as well as desirable qualifications for a particular job.

Challenging assignments and creative development opportunities are part of the new social contract between employees and employers.

__________ is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization.

Vocational Rehabilitation Act provides for possible compensatory and punitive damages plus traditional back pay for cases of intentional discrimination.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 12: Human Resource Management

Having proper personnel issues becomes irrelevant if you have a good idea or the right management trend, such as quality circles or TQM.

__________ provides the most valid measure of interpersonal skills.

Which of these is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied?

The hiring of applicants based on criteria that are not job-related is called

_________________________ are persons that are historically unrepresented in the workplace.

The forecasting of human resource needs and the projected matching of individuals with expected job vacancies is referred to as human resource

New employees are introduced to the organization's standards, goals, values, and culture in orientation training.

Pryor, Inc. requires that all managers undergo gender sensitivity training with the intent of eliminating gender stereotypes in the organization. This is an example of

In _____________, an experienced manager shows a new employee how to perform job duties.

_________________________ is the process of determining the value of jobs within an organization through an examination of job content.

All of the following is a selection device used for assessing applicant qualifications EXCEPT

Family and Medical Leave Act require employers to provide up to __________ weeks unpaid leave for childbirth, adoption, or family emergencies.

According to your textbook, benefits in general make up approximately __________ of an organization's labor costs.

Which of the following performance appraisal methods essentially evaluates employees by pitting them against one another?

Discrimination in employment on the basis of race or religion is prohibited by the Civil Rights Act of 1964.

A(n) __________ typically lists job duties as well as desirable qualifications for a particular job.

Challenging assignments and creative development opportunities are part of the new social contract between employees and employers.

__________ is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization.

Vocational Rehabilitation Act provides for possible compensatory and punitive damages plus traditional back pay for cases of intentional discrimination.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters