Question 1

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of

Accepted Answer

A)  equal employment opportunity. 
B)  affirmative action. 
C)  illegal discrimination. 
D)  unfair labor practices. 
E)  nepotism. 
A)  equal employment opportunity. 
B)  affirmative action. 
C)  illegal discrimination. 
D)  unfair labor practices. 
E)  nepotism.

Question 2

The __________ prohibits discrimination based on physical or mental disability.

Accepted Answer

A)  Civil Rights Act 
B)  Immigration Reform and Control Act 
C)  Vocational Rehabilitation Act 
D)  Age Discrimination in Employment Act 
E)  Vietnam-Era Veterans Readjustment Act 
A)  Civil Rights Act 
B)  Immigration Reform and Control Act 
C)  Vocational Rehabilitation Act 
D)  Age Discrimination in Employment Act 
E)  Vietnam-Era Veterans Readjustment Act

Question 3

What are the three primary ways human resource management is changing?

Accepted Answer

HRM is changing in three prima

Question 4

A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as ______________________________.

Accepted Answer

The answer of A policy requiring employers to take positive...

Question 5

CASE
Scenario - Cecil Gray
Cecil Gray has just received a memo explaining that because of his department's success with the newly developed Frog Legs, Inc., that his request for three new employees has been approved. Cecil now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees.
-When making a performance evaluation, which of the following suggestions would NOT help Cecil?

Accepted Answer

A)  Be personally knowledgeable about the employee's job and performance levels 
B)  Be prepared to tell and sell his view to the employee when necessary 
C)  Give more frequent feedback to newer employees 
D)  All of these suggestions would be helpful. 
A)  Be personally knowledgeable about the employee's job and performance levels 
B)  Be prepared to tell and sell his view to the employee when necessary 
C)  Give more frequent feedback to newer employees 
D)  All of these suggestions would be helpful.

Question 6

An interview is a one-way communication channel that allows the organization to obtain information about the applicant.

Accepted Answer

A) True 
 B)False

Question 7

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.

Accepted Answer

A) True 
 B)False

Question 8

Validity refers to the

Accepted Answer

A)  amount of error in a test. 
B)  importance of a test. 
C)  relationship between a score on a selection test and subsequent job performance. 
D)  relevance of a test. 
E)  relationship between the scores of all applicants on a selection test. 
A)  amount of error in a test. 
B)  importance of a test. 
C)  relationship between a score on a selection test and subsequent job performance. 
D)  relevance of a test. 
E)  relationship between the scores of all applicants on a selection test.

Question 9

BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

Accepted Answer

A) True 
 B)False

Question 10

A policy requiring employers to take positive steps to guarantee equal opportunities for people within protected groups is known as affirmative action.

Accepted Answer

A) True 
 B)False

Question 11

Human resources information system is an integrated computer system designed to provide data and information used in HR planning and decision making.

Accepted Answer

A) True 
 B)False

Question 12

__________ are used to help determine why employees are leaving their jobs.

Accepted Answer

A)  Termination interviews 
B)  Focus groups 
C)  Employment tests 
D)  Exit interviews 
E)  Assessment Centers 
A)  Termination interviews 
B)  Focus groups 
C)  Employment tests 
D)  Exit interviews 
E)  Assessment Centers

Question 13

Hamburger University is an in-house center and education facility that offers broad-based learning opportunities for employees. Hamburger University would be considered to be a(n)

Accepted Answer

A)  assessment center. 
B)  on-the-job training center. 
C)  orientation center. 
D)  corporate university. 
E)  learning community. 
A)  assessment center. 
B)  on-the-job training center. 
C)  orientation center. 
D)  corporate university. 
E)  learning community.

Question 14

The implementation of strategies to put the right people in the right jobs, make the best use of employee talent and skills, and develop human capital for the future is referred to as:

Accepted Answer

A)  mentoring. 
B)  cross-training. 
C)  workforce optimization. 
D)  performance appraisal. 
E)  none of these. 
A)  mentoring. 
B)  cross-training. 
C)  workforce optimization. 
D)  performance appraisal. 
E)  none of these.

Question 15

Bobby did very well on all the selection devices used by his organization and was hired for the job. Unfortunately, his performance has been well below average. The selection devices

Accepted Answer

A)  did the job they were supposed to. 
B)  do not appear to be valid in this case. 
C)  are very reliable. 
D)  must be augmented with EEOC testing. 
E)  are appropriate items for low-skilled jobs. 
A)  did the job they were supposed to. 
B)  do not appear to be valid in this case. 
C)  are very reliable. 
D)  must be augmented with EEOC testing. 
E)  are appropriate items for low-skilled jobs.

Question 16

Gretchen was denied a promotion to partner in her accounting firm because of her gender. Gretchen is a victim of

Accepted Answer

A)  discrimination. 
B)  affirmative action. 
C)  equal employment opportunity. 
D)  employment-at-will. 
E)  termination-at-will. 
A)  discrimination. 
B)  affirmative action. 
C)  equal employment opportunity. 
D)  employment-at-will. 
E)  termination-at-will.

Question 17

In the new workplace, __________ means that people live and work in countries far away from the organization's physical location.

Accepted Answer

A)  contingent workers 
B)  telecommuting 
C)  extreme telecommuting 
D)  downsizing 
E)  rightsizing 
A)  contingent workers 
B)  telecommuting 
C)  extreme telecommuting 
D)  downsizing 
E)  rightsizing

Question 18

A(n) _________________________ is an interview conducted with departing employees to determine why they are leaving.

Accepted Answer

The answer of A(n) _________________________ is an interview conducted with...

Question 19

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as

Accepted Answer

A)  orientation training. 
B)  classroom training. 
C)  a paper-and-pencil test. 
D)  performance appraisal. 
E)  none of these. 
A)  orientation training. 
B)  classroom training. 
C)  a paper-and-pencil test. 
D)  performance appraisal. 
E)  none of these.

Question 20

Orientation is the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

Accepted Answer

A) True 
 B)False

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of

The __________ prohibits discrimination based on physical or mental disability.

What are the three primary ways human resource management is changing?

A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as ______________________________.

An interview is a one-way communication channel that allows the organization to obtain information about the applicant.

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.

Validity refers to the

BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

A policy requiring employers to take positive steps to guarantee equal opportunities for people within protected groups is known as affirmative action.

Human resources information system is an integrated computer system designed to provide data and information used in HR planning and decision making.

__________ are used to help determine why employees are leaving their jobs.

Hamburger University is an in-house center and education facility that offers broad-based learning opportunities for employees. Hamburger University would be considered to be a(n)

The implementation of strategies to put the right people in the right jobs, make the best use of employee talent and skills, and develop human capital for the future is referred to as:

Bobby did very well on all the selection devices used by his organization and was hired for the job. Unfortunately, his performance has been well below average. The selection devices

Gretchen was denied a promotion to partner in her accounting firm because of her gender. Gretchen is a victim of

In the new workplace, __________ means that people live and work in countries far away from the organization's physical location.

A(n) _________________________ is an interview conducted with departing employees to determine why they are leaving.

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as

Orientation is the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 12: Human Resource Management

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of

The __________ prohibits discrimination based on physical or mental disability.

What are the three primary ways human resource management is changing?

A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as ______________________________.

An interview is a one-way communication channel that allows the organization to obtain information about the applicant.

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.

Validity refers to the

BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

A policy requiring employers to take positive steps to guarantee equal opportunities for people within protected groups is known as affirmative action.

Human resources information system is an integrated computer system designed to provide data and information used in HR planning and decision making.

__________ are used to help determine why employees are leaving their jobs.

Hamburger University is an in-house center and education facility that offers broad-based learning opportunities for employees. Hamburger University would be considered to be a(n)

The implementation of strategies to put the right people in the right jobs, make the best use of employee talent and skills, and develop human capital for the future is referred to as:

Bobby did very well on all the selection devices used by his organization and was hired for the job. Unfortunately, his performance has been well below average. The selection devices

Gretchen was denied a promotion to partner in her accounting firm because of her gender. Gretchen is a victim of

In the new workplace, __________ means that people live and work in countries far away from the organization's physical location.

A(n) _________________________ is an interview conducted with departing employees to determine why they are leaving.

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as

Orientation is the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters