Exam 18: Teamwork

Self-directed teams consist of 5 to 20 multi-skilled workers who rotate jobs and produce an entire product or service.

As one of the four common says in which norms develop in teams, ________________________ are used by leaders or team members to initiate norms by articulating them to the team.

Task performance is not a priority in the adjourning stage of team development.

List the four ways team norms develop.

A nonparticipator role is a role in which the individual contributes little to either the task or members' sociological needs.

A collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict, is called

An accommodating style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

During the ____________________ stage of team development, individual personalities emerge. People become more assertive in clarifying their roles and what is expected of them.

The stage of team development in which conflicts are resolved and members focus on problem solving is called reforming.

The ideal size of work teams is often thought to be ____________________.

Bill's work team is beginning to resolve its conflicts and consensus is developing on such things as members' roles. Bill's team is in which stage of team development?

All of these behaviors are consistent with the role of a task specialist except

Which of the following roles is least valued by the team?

A(n) ____________________ team uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals.

A long-lasting, sometimes permanent team in the organization structure created to deal with tasks that recur regularly is called a(n) ____________________.

Which of these is a role in which the individual provides support for team members' emotional needs?

The Abilene paradox describes the tendency to go along with others for the sake of avoiding conflict.

Problem-solving teams are one of an organization's first steps toward greater employee participation. As the organization matures, problem-solving teams may evolve into

Discuss the differences between distributive and integrative negotiation. Describe the steps for achieving a win-win solution with integrative negotiation.

Team performance: Research findings are mixed. First, in a cohesive team, members' productivity tends to be more uniform. Cohesive teams have the potential to be productive, but the degree of productivity depends on the relationship between management and the working team.