Question 1

Esteem needs are those needs that relate to the desire for a positive self-image and to receive attention, recognition, and appreciation from others.

Accepted Answer

A) True 
 B)False

Question 2

__________ is the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future.

Accepted Answer

A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  None of these 
A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  None of these

Question 3

The highest order needs, according to Maslow, are

Accepted Answer

A)  self-actualization needs. 
B)  physiological needs. 
C)  esteem needs. 
D)  belongingness needs. 
E)  safety needs. 
A)  self-actualization needs. 
B)  physiological needs. 
C)  esteem needs. 
D)  belongingness needs. 
E)  safety needs.

Question 4

____________________ theory focuses on an individual's perceptions of how fairly he or she is treated relative to others.

Accepted Answer

The answer of ____________________ theory focuses on an individual's perceptions...

Question 5

The fixed ratio schedule rewards employees at specified time intervals.

Accepted Answer

A) True 
 B)False

Question 6

Many companies are finding that creating a humane work environment that allows people to achieve a balance between work and personal life is also a great high-level motivator.

Accepted Answer

A) True 
 B)False

Question 7

____________________ theory suggests that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards.

Accepted Answer

The answer of ____________________ theory suggests that motivation depends on...

Question 8

Briefly explain expectancy theory.

Accepted Answer

Expectancy theory is based on the relati

Question 9

In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed and which is/are not dependent on relationships with other people?

Accepted Answer

The three needs are the need for achieve

Question 10

In goal-setting theory, goal acceptance means that employees have to "buy into" the goals and be committed to them.

Accepted Answer

A) True 
 B)False

Question 11

____________________ is the degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks.

Accepted Answer

The answer of ____________________ is the degree to which the...

Question 12

According to the expectancy theory, motivation increases when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

Accepted Answer

A) True 
 B)False

Question 13

The delegation of power and authority to subordinates is referred to as

Accepted Answer

A)  need for power. 
B)  need for achievement. 
C)  empowerment. 
D)  passing the buck. 
E)  need of affiliation. 
A)  need for power. 
B)  need for achievement. 
C)  empowerment. 
D)  passing the buck. 
E)  need of affiliation.

Question 14

____________________ is the value of outcomes, or attraction for outcomes, for the individual.

Accepted Answer

The answer of ____________________ is the value of outcomes, or...

Question 15

Differentiate between intrinsic and extrinsic rewards.

Accepted Answer

Intrinsic rewards is the satis

Question 16

_________________________ are the most basic human physical needs, including food, water, and oxygen.

Accepted Answer

The answer of _________________________ are the most basic human physical...

Question 17

The core dimension of Hackman and Oldham's model of job characteristics that is based on the number of diverse activities that make up a job is known as

Accepted Answer

A)  autonomy. 
B)  job enlargement. 
C)  skill variety. 
D)  task identity. 
E)  feedback. 
A)  autonomy. 
B)  job enlargement. 
C)  skill variety. 
D)  task identity. 
E)  feedback.

Question 18

With __________ schedules, reinforcement occurs after a specified number of desired responses.

Accepted Answer

A)  fixed-ratio 
B)  variable-interval 
C)  variable-ratio 
D)  continuous 
E)  fixed-interval 
A)  fixed-ratio 
B)  variable-interval 
C)  variable-ratio 
D)  continuous 
E)  fixed-interval

Question 19

According to MANAGER'S SHOPTALK in Chapter 16, Marshall Industries did away with all bonuses, commission, vacations and other awards and rewards. Salespeople were paid a base salary and given profit sharing. As a result, productivity at the organization tripled.

Accepted Answer

A) True 
 B)False

Question 20

The implication of the two-factor theory for managers is clear. Providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

Accepted Answer

A) True 
 B)False

Exam 16: Motivation

Esteem needs are those needs that relate to the desire for a positive self-image and to receive attention, recognition, and appreciation from others.

__________ is the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future.

The highest order needs, according to Maslow, are

____________________ theory focuses on an individual's perceptions of how fairly he or she is treated relative to others.

The fixed ratio schedule rewards employees at specified time intervals.

Many companies are finding that creating a humane work environment that allows people to achieve a balance between work and personal life is also a great high-level motivator.

____________________ theory suggests that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards.

Briefly explain expectancy theory.

In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed and which is/are not dependent on relationships with other people?

In goal-setting theory, goal acceptance means that employees have to "buy into" the goals and be committed to them.

____________________ is the degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks.

According to the expectancy theory, motivation increases when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

The delegation of power and authority to subordinates is referred to as

____________________ is the value of outcomes, or attraction for outcomes, for the individual.

Differentiate between intrinsic and extrinsic rewards.

_________________________ are the most basic human physical needs, including food, water, and oxygen.

The core dimension of Hackman and Oldham's model of job characteristics that is based on the number of diverse activities that make up a job is known as

With __________ schedules, reinforcement occurs after a specified number of desired responses.

According to MANAGER'S SHOPTALK in Chapter 16, Marshall Industries did away with all bonuses, commission, vacations and other awards and rewards. Salespeople were paid a base salary and given profit sharing. As a result, productivity at the organization tripled.

The implication of the two-factor theory for managers is clear. Providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

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