Question 1

Expectancy theory is based on the relationship among the individual's effort and performance and not on the desirability of outcomes.

Accepted Answer

A) True 
 B)False

Question 2

Explain employee growth-need strength and its relationship to the job characteristics model.

Accepted Answer

Growth need strength (GNS) means that pe

Question 3

Joe is primarily driven by a need to establish close social relationships with other people. Alderfer would say she is motivated by

Accepted Answer

A)  growth needs. 
B)  existence needs. 
C)  relatedness needs. 
D)  self-actualization needs. 
E)  physiological needs. 
A)  growth needs. 
B)  existence needs. 
C)  relatedness needs. 
D)  self-actualization needs. 
E)  physiological needs.

Question 4

Process theories are the group of theories that explain how employees meet their needs and determine their success.

Accepted Answer

A) True 
 B)False

Question 5

__________ combines a number of tasks horizontally into one, new broader job.

Accepted Answer

A)  Job simplification 
B)  Job rotation 
C)  Job enrichment 
D)  All of these 
E)  None of these 
A)  Job simplification 
B)  Job rotation 
C)  Job enrichment 
D)  All of these 
E)  None of these

Question 6

The highest level of need in Maslow's hierarchy of need theory is the need for growth and self-expression.

Accepted Answer

A) True 
 B)False

Question 7

The __________ to motivation led to the development of incentive pay systems.

Accepted Answer

A)  human resources approach 
B)  organizational approach 
C)  human relations approach 
D)  traditional approach 
E)  contemporary approach 
A)  human resources approach 
B)  organizational approach 
C)  human relations approach 
D)  traditional approach 
E)  contemporary approach

Question 8

Food, water, and freedom from violence are examples of physiological needs in Maslow's hierarchy of needs theory.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following motivational techniques is consistent with the traditional approach to motivation?

Accepted Answer

A)  Sensitivity training 
B)  The Hawthorne effect 
C)  Incentive pay systems 
D)  Need satisfaction 
E)  Recognition banquet 
A)  Sensitivity training 
B)  The Hawthorne effect 
C)  Incentive pay systems 
D)  Need satisfaction 
E)  Recognition banquet

Question 10

__________ is the administration of a pleasant and rewarding consequence following a desired behavior.

Accepted Answer

A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  Suspension 
A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  Suspension

Question 11

_________________________ theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

Accepted Answer

The answer of _________________________ theory proposes that managers can increase...

Question 12

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

Accepted Answer

A) True 
 B)False

Question 13

According to Herzberg, which of these has the greatest impact on job satisfaction?

Accepted Answer

A)  Hygiene factors 
B)  Reinforcers 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these 
A)  Hygiene factors 
B)  Reinforcers 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these

Question 14

The most recent theories about motivation represent a perspective called human relations approach.

Accepted Answer

A) True 
 B)False

Question 15

The contemporary approach to employee motivation is dominated by four types of theories.

Accepted Answer

A) True 
 B)False

Question 16

The __________ involves whether putting effort into a task will lead to high performance.

Accepted Answer

A)  P -> O expectancy 
B)  E -> P expectancy 
C)  O -> V expectancy 
D)  A -> Z expectancy 
E)  V -> P expectancy 
A)  P -> O expectancy 
B)  E -> P expectancy 
C)  O -> V expectancy 
D)  A -> Z expectancy 
E)  V -> P expectancy

Question 17

__________ is the degree to which an employee performs a total job with a recognizable beginning and ending.

Accepted Answer

A)  Task complexity 
B)  Task identity 
C)  Task significance 
D)  Task structure 
E)  None of these 
A)  Task complexity 
B)  Task identity 
C)  Task significance 
D)  Task structure 
E)  None of these

Question 18

The job characteristic of autonomy influences the worker's experiencing meaningfulness of work.

Accepted Answer

A) True 
 B)False

Question 19

Which need describes the desire to be accepted by one's peer, have friendships, be part of a group, and be loved?

Accepted Answer

A)  Self-actualization needs 
B)  Physiological needs 
C)  Esteem needs 
D)  Belongingness needs 
E)  Safety needs 
A)  Self-actualization needs 
B)  Physiological needs 
C)  Esteem needs 
D)  Belongingness needs 
E)  Safety needs

Question 20

Avoidance learning is the imposition of unpleasant outcomes on an employee.

Accepted Answer

A) True 
 B)False

Exam 16: Motivation

Expectancy theory is based on the relationship among the individual's effort and performance and not on the desirability of outcomes.

Explain employee growth-need strength and its relationship to the job characteristics model.

Joe is primarily driven by a need to establish close social relationships with other people. Alderfer would say she is motivated by

Process theories are the group of theories that explain how employees meet their needs and determine their success.

__________ combines a number of tasks horizontally into one, new broader job.

The highest level of need in Maslow's hierarchy of need theory is the need for growth and self-expression.

The __________ to motivation led to the development of incentive pay systems.

Food, water, and freedom from violence are examples of physiological needs in Maslow's hierarchy of needs theory.

Which of the following motivational techniques is consistent with the traditional approach to motivation?

__________ is the administration of a pleasant and rewarding consequence following a desired behavior.

_________________________ theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

According to Herzberg, which of these has the greatest impact on job satisfaction?

The most recent theories about motivation represent a perspective called human relations approach.

The contemporary approach to employee motivation is dominated by four types of theories.

The __________ involves whether putting effort into a task will lead to high performance.

__________ is the degree to which an employee performs a total job with a recognizable beginning and ending.

The job characteristic of autonomy influences the worker's experiencing meaningfulness of work.

Which need describes the desire to be accepted by one's peer, have friendships, be part of a group, and be loved?

Avoidance learning is the imposition of unpleasant outcomes on an employee.

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