Question 1

Which of the following combines a series of tasks into one new, broader job?

Accepted Answer

A)  Job simplification 
B)  Job enlargement 
C)  Job rotation 
D)  Job characteristics 
E)  Job lay-off 
A)  Job simplification 
B)  Job enlargement 
C)  Job rotation 
D)  Job characteristics 
E)  Job lay-off

Question 2

_________________________ pursues task efficiency by reducing the number of tasks one person must do.

Accepted Answer

The answer of _________________________ pursues task efficiency by reducing the...

Question 3

According to expectancy theory, for an employee to be highly motivated, E-P expectancy and valence must be maximized.

Accepted Answer

A) True 
 B)False

Question 4

Daisy is a first line supervisor at Ducks, Inc. She wishes to increase her employee's opportunities for growth and learning. Which of the following techniques should she use?

Accepted Answer

A)  Job enlargement 
B)  Job enrichment 
C)  Job rotation 
D)  Positive reinforcement 
E)  Continuous 
A)  Job enlargement 
B)  Job enrichment 
C)  Job rotation 
D)  Positive reinforcement 
E)  Continuous

Question 5

___________________________________ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

Accepted Answer

Behavior m

Question 6

Content theories, process theories, and reinforcement theories are three categories of motivation theories.

Accepted Answer

A) True 
 B)False

Question 7

_________________________ involves whether successful performance will lead to the desired outcome.

Accepted Answer

The answer of _________________________ involves whether successful performance will lead...

Question 8

____________________ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.

Accepted Answer

The answer of ____________________ theories explain how workers select behavioral...

Question 9

__________ is based on the relationships between effort, performance, and outcomes.

Accepted Answer

A)  Equity theory 
B)  Expectancy theory 
C)  Reinforcement theory 
D)  Two-factor theory 
E)  ERG theory 
A)  Equity theory 
B)  Expectancy theory 
C)  Reinforcement theory 
D)  Two-factor theory 
E)  ERG theory

Question 10

The assumption that positively reinforced behavior tends to be repeated is the basis for the _________________________.

Accepted Answer

The answer of The assumption that positively reinforced behavior tends...

Question 11

CASE
Scenario - Odysess Miller
Odysess Miller was a successful manager for one of the subsidiaries at Tour Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Odysess has decided to try to increase performance and productivity by the careful use of motivational theories.
-Odysess understands that perceived inequity creates tensions within individuals that motivate them to bring equity back into balance, and one of his production supervisors feels that she is underpaid. Which of the following is not a common method for reducing perceived inequity?

Accepted Answer

A)  Change in his inputs to the organization 
B)  Change his outcomes from the organization 
C)  Distort his perception 
D)  Leave the job for a new one 
E)  All are common methods 
A)  Change in his inputs to the organization 
B)  Change his outcomes from the organization 
C)  Distort his perception 
D)  Leave the job for a new one 
E)  All are common methods

Question 12

The withdrawal of positive reward refers to extinction.

Accepted Answer

A) True 
 B)False

Question 13

__________ theories concern the thought processes that influence behavior.

Accepted Answer

A)  Process 
B)  Reinforcement 
C)  Content 
D)  Needs 
E)  Maslow's 
A)  Process 
B)  Reinforcement 
C)  Content 
D)  Needs 
E)  Maslow's

Question 14

CASE
Scenario - Odysess Miller
Odysess Miller was a successful manager for one of the subsidiaries at Tour Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Odysess has decided to try to increase performance and productivity by the careful use of motivational theories.
-The motivator factors, or satisfiers, that Odysess can change and influence include all of the following EXCEPT

Accepted Answer

A)  recognition. 
B)  growth opportunities. 
C)  achievement. 
D)  salary. 
E)  all are motivator factors. 
A)  recognition. 
B)  growth opportunities. 
C)  achievement. 
D)  salary. 
E)  all are motivator factors.

Question 15

Which of these, according to McClelland, is associated with the desire to master complex tasks?

Accepted Answer

A)  A need for affiliation 
B)  A need for power 
C)  A need for achievement 
D)  A need for authority 
E)  All of these 
A)  A need for affiliation 
B)  A need for power 
C)  A need for achievement 
D)  A need for authority 
E)  All of these

Question 16

__________ is sometimes called negative reinforcement.

Accepted Answer

A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  Neutral learning 
A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  Neutral learning

Question 17

____________________ are high-level needs and include achievement, recognition, responsibility, and opportunity for growth.

Accepted Answer

The answer of ____________________ are high-level needs and include achievement,...

Question 18

Task significance is the degree to which the job is perceived as important and having an impact on the company or customers.

Accepted Answer

A) True 
 B)False

Question 19

One of your fellow students is continually late to class. The professor has tried numerous verbal warnings and recently took points away from the student's grade. The student continued to show up late. Based on the above, the professor's actions are consistent with which of the following reinforcement techniques?

Accepted Answer

A)  Negative reinforcement 
B)  Extinction 
C)  Positive reinforcement 
D)  Avoidance learning 
E)  Rewards enhancement 
A)  Negative reinforcement 
B)  Extinction 
C)  Positive reinforcement 
D)  Avoidance learning 
E)  Rewards enhancement

Question 20

A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the ____________________ theory.

Accepted Answer

The answer of A modification of the needs hierarchy theory...

Which of the following combines a series of tasks into one new, broader job?

_________________________ pursues task efficiency by reducing the number of tasks one person must do.

According to expectancy theory, for an employee to be highly motivated, E-P expectancy and valence must be maximized.

Daisy is a first line supervisor at Ducks, Inc. She wishes to increase her employee's opportunities for growth and learning. Which of the following techniques should she use?

___________________________________ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

Content theories, process theories, and reinforcement theories are three categories of motivation theories.

_________________________ involves whether successful performance will lead to the desired outcome.

____________________ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.

__________ is based on the relationships between effort, performance, and outcomes.

The assumption that positively reinforced behavior tends to be repeated is the basis for the _________________________.

The withdrawal of positive reward refers to extinction.

__________ theories concern the thought processes that influence behavior.

Which of these, according to McClelland, is associated with the desire to master complex tasks?

__________ is sometimes called negative reinforcement.

____________________ are high-level needs and include achievement, recognition, responsibility, and opportunity for growth.

Task significance is the degree to which the job is perceived as important and having an impact on the company or customers.

A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the ____________________ theory.

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Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

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Dynamics of Behavior in Organizations

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Exam 16: Motivation

Which of the following combines a series of tasks into one new, broader job?

_________________________ pursues task efficiency by reducing the number of tasks one person must do.

According to expectancy theory, for an employee to be highly motivated, E-P expectancy and valence must be maximized.

Daisy is a first line supervisor at Ducks, Inc. She wishes to increase her employee's opportunities for growth and learning. Which of the following techniques should she use?

___________________________________ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

Content theories, process theories, and reinforcement theories are three categories of motivation theories.

_________________________ involves whether successful performance will lead to the desired outcome.

____________________ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.

__________ is based on the relationships between effort, performance, and outcomes.

The assumption that positively reinforced behavior tends to be repeated is the basis for the _________________________.

The withdrawal of positive reward refers to extinction.

__________ theories concern the thought processes that influence behavior.

Which of these, according to McClelland, is associated with the desire to master complex tasks?

__________ is sometimes called negative reinforcement.

____________________ are high-level needs and include achievement, recognition, responsibility, and opportunity for growth.

Task significance is the degree to which the job is perceived as important and having an impact on the company or customers.

A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the ____________________ theory.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters