Question 1

With which schedule reinforcement administered at random times cannot be predicted by the employee?

Accepted Answer

A)  Fixed-ratio 
B)  Variable-interval 
C)  Variable-ratio 
D)  Continuous 
E)  Fixed-interval 
A)  Fixed-ratio 
B)  Variable-interval 
C)  Variable-ratio 
D)  Continuous 
E)  Fixed-interval

Question 2

Empowering employees means giving them four elements that enable them to act more freely to accomplish their jobs: information, knowledge, power, and rewards.

Accepted Answer

A) True 
 B)False

Question 3

The perceived value of a reward or outcome is valence.

Accepted Answer

A) True 
 B)False

Question 4

In goal-setting theory, goal specificity refers to the difficulty level of goals.

Accepted Answer

A) True 
 B)False

Question 5

Neil is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization. According to Maslow, Neil is motivated by which category of needs?

Accepted Answer

A)  Physiological 
B)  Safety 
C)  Belongingness 
D)  Esteem 
E)  Self-actualization 
A)  Physiological 
B)  Safety 
C)  Belongingness 
D)  Esteem 
E)  Self-actualization

Question 6

Which of the following core job dimensions influences the critical psychological state of experienced meaningfulness of work?

Accepted Answer

A)  Skill variety 
B)  Task significance 
C)  Task identity 
D)  All of these 
E)  Task significance and task identity only 
A)  Skill variety 
B)  Task significance 
C)  Task identity 
D)  All of these 
E)  Task significance and task identity only

Question 7

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

Accepted Answer

Physiological and safety needs in Maslow

Question 8

The satisfaction received in the process of performing an action is also known as a(n) ______________________________.

Accepted Answer

The answer of The satisfaction received in the process of...

Question 9

The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need is referred to as a(n) _____________________________________________.

Accepted Answer

Falserustr

Question 10

The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. What would Herzberg recommend if your goal were to increase their level of satisfaction?

Accepted Answer

A)  Increase the level of hygiene factors 
B)  Increase the level of motivators 
C)  Decrease the level of motivators 
D)  Decrease the level of hygiene factors 
E)  None of these 
A)  Increase the level of hygiene factors 
B)  Increase the level of motivators 
C)  Decrease the level of motivators 
D)  Decrease the level of hygiene factors 
E)  None of these

Question 11

__________ theory deals with employee's perception of fairness.

Accepted Answer

A)  Expectancy 
B)  Reinforcement 
C)  Need hierarchy 
D)  Equity 
E)  ERG 
A)  Expectancy 
B)  Reinforcement 
C)  Need hierarchy 
D)  Equity 
E)  ERG

Question 12

____________________ theories emphasize the needs that motivate people.

Accepted Answer

The answer of ____________________ theories emphasize the needs that motivate...

Question 13

The degree to which the job is perceived as important and having impact on the company or customers is referred to as

Accepted Answer

A)  task complexity. 
B)  task identity. 
C)  task significance. 
D)  task structure. 
E)  task simplification. 
A)  task complexity. 
B)  task identity. 
C)  task significance. 
D)  task structure. 
E)  task simplification.

Question 14

The frustration-regression principle is most closely related with

Accepted Answer

A)  Maslow. 
B)  Herzberg. 
C)  McClelland. 
D)  Alderfer. 
E)  Adam. 
A)  Maslow. 
B)  Herzberg. 
C)  McClelland. 
D)  Alderfer. 
E)  Adam.

Question 15

The satisfaction a person receives in the process of performing a particular action is called the extrinsic rewards.

Accepted Answer

A) True 
 B)False

Question 16

Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

Accepted Answer

A) True 
 B)False

Question 17

A job design that incorporates achievement, recognition, and other high-level motivators into the work is referred to as

Accepted Answer

A)  job simplification. 
B)  job rotation. 
C)  job enlargement. 
D)  job enrichment. 
E)  none of these. 
A)  job simplification. 
B)  job rotation. 
C)  job enlargement. 
D)  job enrichment. 
E)  none of these.

Question 18

The delegation of power and authority to subordinates is called ____________________.

Accepted Answer

The answer of The delegation of power and authority to...

Question 19

__________ is an example of a process theory of motivation.

Accepted Answer

A)  Need hierarchy theory 
B)  Equity theory 
C)  Two-factor theory 
D)  ERG theory 
E)  Acquired needs theory 
A)  Need hierarchy theory 
B)  Equity theory 
C)  Two-factor theory 
D)  ERG theory 
E)  Acquired needs theory

Question 20

CASE
Scenario - Odysess Miller
Odysess Miller was a successful manager for one of the subsidiaries at Tour Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Odysess has decided to try to increase performance and productivity by the careful use of motivational theories.
-One of Odysess' best employees has a driving need to be able to attain a high standard of success, to master complex tasks, and to surpass others. Odysess recognizes these acquired needs as defined as

Accepted Answer

A)  the need for accomplishment. 
B)  the need for power. 
C)  the need for affiliation. 
D)  the need for adaptation. 
E)  none of these. 
A)  the need for accomplishment. 
B)  the need for power. 
C)  the need for affiliation. 
D)  the need for adaptation. 
E)  none of these.

With which schedule reinforcement administered at random times cannot be predicted by the employee?

Empowering employees means giving them four elements that enable them to act more freely to accomplish their jobs: information, knowledge, power, and rewards.

The perceived value of a reward or outcome is valence.

In goal-setting theory, goal specificity refers to the difficulty level of goals.

Neil is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization. According to Maslow, Neil is motivated by which category of needs?

Which of the following core job dimensions influences the critical psychological state of experienced meaningfulness of work?

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

The satisfaction received in the process of performing an action is also known as a(n) ______________________________.

The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need is referred to as a(n) _____________________________________________.

The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. What would Herzberg recommend if your goal were to increase their level of satisfaction?

__________ theory deals with employee's perception of fairness.

____________________ theories emphasize the needs that motivate people.

The degree to which the job is perceived as important and having impact on the company or customers is referred to as

The frustration-regression principle is most closely related with

The satisfaction a person receives in the process of performing a particular action is called the extrinsic rewards.

Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

A job design that incorporates achievement, recognition, and other high-level motivators into the work is referred to as

The delegation of power and authority to subordinates is called ____________________.

__________ is an example of a process theory of motivation.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

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Exam 16: Motivation

With which schedule reinforcement administered at random times cannot be predicted by the employee?

Empowering employees means giving them four elements that enable them to act more freely to accomplish their jobs: information, knowledge, power, and rewards.

The perceived value of a reward or outcome is valence.

In goal-setting theory, goal specificity refers to the difficulty level of goals.

Neil is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization. According to Maslow, Neil is motivated by which category of needs?

Which of the following core job dimensions influences the critical psychological state of experienced meaningfulness of work?

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

The satisfaction received in the process of performing an action is also known as a(n) ______________________________.

The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need is referred to as a(n) _____________________________________________.

The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. What would Herzberg recommend if your goal were to increase their level of satisfaction?

__________ theory deals with employee's perception of fairness.

____________________ theories emphasize the needs that motivate people.

The degree to which the job is perceived as important and having impact on the company or customers is referred to as

The frustration-regression principle is most closely related with

The satisfaction a person receives in the process of performing a particular action is called the extrinsic rewards.

Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

A job design that incorporates achievement, recognition, and other high-level motivators into the work is referred to as

The delegation of power and authority to subordinates is called ____________________.

__________ is an example of a process theory of motivation.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters