Question 1

The flip side of the authority coin is responsibility.

Accepted Answer

A) True 
 B)False

Question 2

Global companies often use a __________ structure to achieve simultaneous coordination of products across countries.

Accepted Answer

A)  functional 
B)  divisional 
C)  matrix 
D)  product-based 
E)  process-based 
A)  functional 
B)  divisional 
C)  matrix 
D)  product-based 
E)  process-based

Question 3

____________________ is the duty to perform the task or activity an employee has been assigned.

Accepted Answer

The answer of ____________________ is the duty to perform the...

Question 4

Self-contained unit structure is a term used for

Accepted Answer

A)  divisional structure. 
B)  functional structure. 
C)  term structure. 
D)  matrix structure. 
E)  virtual network structure. 
A)  divisional structure. 
B)  functional structure. 
C)  term structure. 
D)  matrix structure. 
E)  virtual network structure.

Question 5

The principle of unity of command suggests that managers within an organization should reach agreement on the goals and objectives of the organization.

Accepted Answer

A) True 
 B)False

Question 6

Law firms, airlines, advertising firms and amusement parks are examples of service firms.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following structures works best in an uncertain organizational environment?

Accepted Answer

A)  A tight structure 
B)  A mechanistic structure 
C)  A horizontal structure 
D)  A functional structure 
E)  A vertical structure 
A)  A tight structure 
B)  A mechanistic structure 
C)  A horizontal structure 
D)  A functional structure 
E)  A vertical structure

Question 8

The ______________________________ is an unbroken line of authority that links all persons in an organization and shows who reports to whom.

Accepted Answer

The answer of The ______________________________ is an unbroken line of...

Question 9

Because the chain of command converges at the top, the functional structure provides a way to decentralize decision making and provide unified direction from all managers.

Accepted Answer

A) True 
 B)False

Question 10

A type of technology characterized by the production of a large volume of products with the same specification is called

Accepted Answer

A)  mass production. 
B)  flexible manufacturing. 
C)  continuous process production. 
D)  small-batch production. 
E)  unit production. 
A)  mass production. 
B)  flexible manufacturing. 
C)  continuous process production. 
D)  small-batch production. 
E)  unit production.

Question 11

The right to advise, recommend, and counsel in the staff specialists' area of expertise is included in staff authority.

Accepted Answer

A) True 
 B)False

Question 12

The three characteristics of authority are that it must be _______________________________________________________, ________________________________________, and __________________________________________________.

Accepted Answer

vested in organizational posit

Question 13

A flat structure is characterized by a relatively few hierarchical levels and a correspondingly narrow span of management.

Accepted Answer

A) True 
 B)False

Question 14

According to MANAGER'S SHOPTALK in Chapter 10, all of the following are effective ways for a manager to delegate EXCEPT:

Accepted Answer

A)  delegate the whole task 
B)  select the right person 
C)  save feedback for completion of the project 
D)  evaluate and reward performance 
E)  give thorough instruction 
A)  delegate the whole task 
B)  select the right person 
C)  save feedback for completion of the project 
D)  evaluate and reward performance 
E)  give thorough instruction

Question 15

Which of the following is characterized by use of the Internet and other digital processes to conduct or support business online?

Accepted Answer

A)  Small batch technology 
B)  Continuous technology 
C)  Tangible technology 
D)  Service technology 
E)  Digital technology 
A)  Small batch technology 
B)  Continuous technology 
C)  Tangible technology 
D)  Service technology 
E)  Digital technology

Question 16

Gina wishes to transfer authority and responsibility to her subordinates. This process is known as

Accepted Answer

A)  accountability. 
B)  coordination. 
C)  delegation. 
D)  departmentalization. 
E)  passing the buck. 
A)  accountability. 
B)  coordination. 
C)  delegation. 
D)  departmentalization. 
E)  passing the buck.

Question 17

__________ refers to the number of employees reporting to a supervisor.

Accepted Answer

A)  The line of authority 
B)  The span of management 
C)  The chain of command 
D)  The management chain 
E)  Delegation 
A)  The line of authority 
B)  The span of management 
C)  The chain of command 
D)  The management chain 
E)  Delegation

Question 18

Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from __________ to __________.

Accepted Answer

A)  horizontal, vertical 
B)  team based, horizontal 
C)  vertical, team based 
D)  mechanistic, rigid 
E)  team-based, virtual network 
A)  horizontal, vertical 
B)  team based, horizontal 
C)  vertical, team based 
D)  mechanistic, rigid 
E)  team-based, virtual network

Question 19

White Cotton Corporation has a finance department, a marketing department, and a production department. White Cotton

Accepted Answer

A)  uses a functional structure. 
B)  has a geographic structure. 
C)  uses a divisional structure. 
D)  uses product-based structure. 
E)  uses a matrix structure. 
A)  uses a functional structure. 
B)  has a geographic structure. 
C)  uses a divisional structure. 
D)  uses product-based structure. 
E)  uses a matrix structure.

Question 20

Amanda is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

Accepted Answer

A)  Department manager 
B)  Middle manager 
C)  First-level supervisor 
D)  Project manager 
E)  Chairman of the board 
A)  Department manager 
B)  Middle manager 
C)  First-level supervisor 
D)  Project manager 
E)  Chairman of the board

Exam 10: Designing Adaptive Organizations

The flip side of the authority coin is responsibility.

Global companies often use a __________ structure to achieve simultaneous coordination of products across countries.

____________________ is the duty to perform the task or activity an employee has been assigned.

Self-contained unit structure is a term used for

The principle of unity of command suggests that managers within an organization should reach agreement on the goals and objectives of the organization.

Law firms, airlines, advertising firms and amusement parks are examples of service firms.

Which of the following structures works best in an uncertain organizational environment?

The ______________________________ is an unbroken line of authority that links all persons in an organization and shows who reports to whom.

Because the chain of command converges at the top, the functional structure provides a way to decentralize decision making and provide unified direction from all managers.

A type of technology characterized by the production of a large volume of products with the same specification is called

The right to advise, recommend, and counsel in the staff specialists' area of expertise is included in staff authority.

The three characteristics of authority are that it must be _______________________________________________________, ________________________________________, and __________________________________________________.

A flat structure is characterized by a relatively few hierarchical levels and a correspondingly narrow span of management.

According to MANAGER'S SHOPTALK in Chapter 10, all of the following are effective ways for a manager to delegate EXCEPT:

Which of the following is characterized by use of the Internet and other digital processes to conduct or support business online?

Gina wishes to transfer authority and responsibility to her subordinates. This process is known as

__________ refers to the number of employees reporting to a supervisor.

Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from __________ to __________.

White Cotton Corporation has a finance department, a marketing department, and a production department. White Cotton

Amanda is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

The three characteristics of authority are that it must be _____, , and .

Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from to .