Exam 10: Designing Adaptive Organizations

_________________________ teams consist of employees from various functional departments who are responsible to meet as a team and resolve mutual problems.

The degree to which machinery is involved in the production to the exclusion of people is called

Traditionally, a span of management of about __________ has been recommended.

Kane works for a large company. Recently, his organization began to contract out such functions as training, engineering, and computer service. This approach is consistent with a

__________ can be defined as technology characterized by intangible outputs and direct contact between employees and customers.

Jack and Jill work at Glacier Point, Inc. Although they both work on the assembly line, they have the authority to make many decisions about their job. Glacier Point can be said to have

The confusion and frustration caused by the dual chain of command is the major problem of the matrix structure.

Eagle Distributors is continually hampered by an inability to adapt to an unstable environment. Which of the following is a plausible explanation as to why?

_________________________ means that people in management positions have formal authority to direct and control immediate subordinates.

A(n) ____________________ structure is most appropriate when the external environment is stable.

__________ is the basis for grouping positions into departments and departments into the total organization.

When departments are grouped together on the basis of organizational outputs, the organization is using a

____________________ is the process managers use to transfer authority and responsibility to positions below them in the hierarchy.

The basis for grouping positions into departments and departments into the total organization is referred to as departmentalization.

Scenario - Jennifer Ray The challenge from increased competition led Jennifer Ray, president of Paint Applications, to move to an approach using computers to automate and integrate manufacturing components such as robots, machines, product design, and engineering analysis. Paint Applications has a structure with few rules, decentralization, a small ratio of administrators to workers and a team oriented organic approach. The company's products are enjoying high acceptance from the market and growth is constant. -The category of technology most representative of Jennifer's company is

The right to use resources, make decisions and issue orders in an organization is authority.

Two contingency factors affecting structure are strategic goals and the environment.

Given the challenges to meet customer needs and adapt to the environment, most organizations today discourage managers to delegate authority to the lower levels.

__________ has the highest level of technical complexity

____________________ means that the people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command.