Question 1

List the five approaches to departmentalization.

Accepted Answer

Vertical functional,

Question 2

Jamie was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is also known as a

Accepted Answer

A)  team. 
B)  standing committee. 
C)  permanent committee. 
D)  task force. 
E)  none of these 
A)  team. 
B)  standing committee. 
C)  permanent committee. 
D)  task force. 
E)  none of these

Question 3

The formal and legitimate right of a manager to make decisions is

Accepted Answer

A)  delegation. 
B)  responsibility. 
C)  authority. 
D)  span of management. 
E)  leadership. 
A)  delegation. 
B)  responsibility. 
C)  authority. 
D)  span of management. 
E)  leadership.

Question 4

Which of the following is NOT one of the basic types of workflow technology identified by Woodward?

Accepted Answer

A)  Large batch 
B)  Continuous process production 
C)  Intermediate batch 
D)  Small batch 
E)  All of these were identified by Woodward. 
A)  Large batch 
B)  Continuous process production 
C)  Intermediate batch 
D)  Small batch 
E)  All of these were identified by Woodward.

Question 5

Organizational structure includes which of these?

Accepted Answer

A)  The set of formal tasks assigned to individuals 
B)  The set of formal tasks assigned to departments 
C)  The design of systems to ensure effective coordination of employees across departments 
D)  Formal reporting relationships 
E)  All of these are part of organizational structure. 
A)  The set of formal tasks assigned to individuals 
B)  The set of formal tasks assigned to departments 
C)  The design of systems to ensure effective coordination of employees across departments 
D)  Formal reporting relationships 
E)  All of these are part of organizational structure.

Question 6

Strategy defines what to do; organizing defines how to do it.

Accepted Answer

A) True 
 B)False

Question 7

__________ means that decision authority is located near the __________ of the organization.

Accepted Answer

A)  Centralization, bottom 
B)  Decentralization, top 
C)  Centralization, top 
D)  Centralization, middle 
E)  None of these 
A)  Centralization, bottom 
B)  Decentralization, top 
C)  Centralization, top 
D)  Centralization, middle 
E)  None of these

Question 8

Disadvantages of the virtual network approach include

Accepted Answer

A)  a lack of hands-on control. 
B)  the possibility of losing an important part of the organization. 
C)  weakened employee loyalty. 
D)  all of these. 
E)  a lack of hands-on control and weakend employee loyalty. 
A)  a lack of hands-on control. 
B)  the possibility of losing an important part of the organization. 
C)  weakened employee loyalty. 
D)  all of these. 
E)  a lack of hands-on control and weakend employee loyalty.

Question 9

__________ happens as organizations grow.

Accepted Answer

A)  Positions and departments are deleted 
B)  Management layers are eliminated to save cost 
C)  Managers have to find ways to tie different departments 
D)  Top management becomes more autocratic 
E)  None of these 
A)  Positions and departments are deleted 
B)  Management layers are eliminated to save cost 
C)  Managers have to find ways to tie different departments 
D)  Top management becomes more autocratic 
E)  None of these

Question 10

CASE
Scenario - Xavier King
Xavier is a veteran manager with Pixel International, Inc. (PII). Recently PII purchased a small business in the printing industry. Xavier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments, including sales, production, and legal defense.
-The analysis of whether the new division should be centralized or decentralized should include all of the following EXCEPT

Accepted Answer

A)  the level of change and uncertainty in the environment. 
B)  corporate history and culture. 
C)  the threat of crisis or the risk of company failure. 
D)  the structure of competitors and customers. 
E)  all of these should be included. 
A)  the level of change and uncertainty in the environment. 
B)  corporate history and culture. 
C)  the threat of crisis or the risk of company failure. 
D)  the structure of competitors and customers. 
E)  all of these should be included.

Question 11

Body Builders, Inc. produces a standard product for a mass market. Its manufacturing department is very dependent on machines and prides itself on the large number of products it can produce. What type of workflow technology does Body Builders have?

Accepted Answer

A)  Continuous process production 
B)  Mass production 
C)  Small batch production 
D)  Routine service production 
E)  Unit production 
A)  Continuous process production 
B)  Mass production 
C)  Small batch production 
D)  Routine service production 
E)  Unit production

Question 12

The pure functional structure does not enable the organization to be

Accepted Answer

A)  cost leader. 
B)  efficient. 
C)  flexible. 
D)  stable. 
E)  All of these. 
A)  cost leader. 
B)  efficient. 
C)  flexible. 
D)  stable. 
E)  All of these.

Question 13

CASE
Scenario - Xavier King
Xavier is a veteran manager with Pixel International, Inc. (PII). Recently PII purchased a small business in the printing industry. Xavier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments, including sales, production, and legal defense.
-If Xavier organizes with a horizontal matrix structure, some potential advantages that he could anticipate include all of the following, EXCEPT

Accepted Answer

A)  a more efficient use of resources. 
B)  greater flexibility and adaptability to a changing environment. 
C)  development of both general and specialist management skills. 
D)  decreased need for coordination among managers. 
E)  all of these are potential advantages. 
A)  a more efficient use of resources. 
B)  greater flexibility and adaptability to a changing environment. 
C)  development of both general and specialist management skills. 
D)  decreased need for coordination among managers. 
E)  all of these are potential advantages.

Question 14

Which department performs tasks that reflect the organization's primary goals and mission?

Accepted Answer

A)  Line 
B)  Staff 
C)  Primary 
D)  Functional 
E)  Strategic planning 
A)  Line 
B)  Staff 
C)  Primary 
D)  Functional 
E)  Strategic planning

Question 15

A vertical structure that emphasizes specialization and centralization is appropriate when environmental uncertainty is high.

Accepted Answer

A) True 
 B)False

Question 16

All of the following are advantages of a divisional structure EXCEPT

Accepted Answer

A)  high concern for customers' needs. 
B)  fast response, flexibility in an unstable environment. 
C)  emphasis on overall product and division goals. 
D)  development of general management skills. 
E)  there is little duplication of services across divisions. 
A)  high concern for customers' needs. 
B)  fast response, flexibility in an unstable environment. 
C)  emphasis on overall product and division goals. 
D)  development of general management skills. 
E)  there is little duplication of services across divisions.

Question 17

A type of technology that involves the production of a few goods designed to customer specifications is

Accepted Answer

A)  continuous process production. 
B)  mass production. 
C)  small batch production. 
D)  routine service production. 
E)  hi-tech production. 
A)  continuous process production. 
B)  mass production. 
C)  small batch production. 
D)  routine service production. 
E)  hi-tech production.

Question 18

Which of the following structures works best in a stable organizational environment?

Accepted Answer

A)  A loose organizational structure 
B)  A vertical structure 
C)  An organic structure 
D)  A horizontal structure 
E)  A loose organizational structure or an organic structure 
A)  A loose organizational structure 
B)  A vertical structure 
C)  An organic structure 
D)  A horizontal structure 
E)  A loose organizational structure or an organic structure

Question 19

The divisional structure is sometimes called a(n) ______________________________, ______________________________, or ________________________________________.

Accepted Answer

product structure; p

Question 20

At Owl End, people are grouped together in departments by common skills and work activities, including a sales department and a production department. This is an example of vertical functional approach.

Accepted Answer

A) True 
 B)False

List the five approaches to departmentalization.

Jamie was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is also known as a

The formal and legitimate right of a manager to make decisions is

Which of the following is NOT one of the basic types of workflow technology identified by Woodward?

Organizational structure includes which of these?

Strategy defines what to do; organizing defines how to do it.

means that decision authority is located near the of the organization.

Disadvantages of the virtual network approach include

__________ happens as organizations grow.

Body Builders, Inc. produces a standard product for a mass market. Its manufacturing department is very dependent on machines and prides itself on the large number of products it can produce. What type of workflow technology does Body Builders have?

The pure functional structure does not enable the organization to be

Which department performs tasks that reflect the organization's primary goals and mission?

A vertical structure that emphasizes specialization and centralization is appropriate when environmental uncertainty is high.

All of the following are advantages of a divisional structure EXCEPT

A type of technology that involves the production of a few goods designed to customer specifications is

Which of the following structures works best in a stable organizational environment?

The divisional structure is sometimes called a(n) , , or ____________.

At Owl End, people are grouped together in departments by common skills and work activities, including a sales department and a production department. This is an example of vertical functional approach.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 10: Designing Adaptive Organizations

List the five approaches to departmentalization.

Jamie was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is also known as a

The formal and legitimate right of a manager to make decisions is

Which of the following is NOT one of the basic types of workflow technology identified by Woodward?

Organizational structure includes which of these?

Strategy defines what to do; organizing defines how to do it.

__________ means that decision authority is located near the __________ of the organization.

Disadvantages of the virtual network approach include

__________ happens as organizations grow.

Body Builders, Inc. produces a standard product for a mass market. Its manufacturing department is very dependent on machines and prides itself on the large number of products it can produce. What type of workflow technology does Body Builders have?

The pure functional structure does not enable the organization to be

Which department performs tasks that reflect the organization's primary goals and mission?

A vertical structure that emphasizes specialization and centralization is appropriate when environmental uncertainty is high.

All of the following are advantages of a divisional structure EXCEPT

A type of technology that involves the production of a few goods designed to customer specifications is

Which of the following structures works best in a stable organizational environment?

The divisional structure is sometimes called a(n) ______________________________, ______________________________, or ________________________________________.

At Owl End, people are grouped together in departments by common skills and work activities, including a sales department and a production department. This is an example of vertical functional approach.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

means that decision authority is located near the of the organization.

The divisional structure is sometimes called a(n) , , or ____________.