Question 1

Identify the benefits of pre-crisis planning.

Accepted Answer

Pre-crisis planning buys you time. You a

Question 2

Which of the following should exist in a learning organization culture?

Accepted Answer

A)  doing things right the first time without mistakes. 
B)  broadening employees' frames of reference to enhance learning. 
C)  sharing knowledge to encourage creative ideas. 
D)  providing employees opportunities to solve problems. 
E)  a and b 
A)  doing things right the first time without mistakes. 
B)  broadening employees' frames of reference to enhance learning. 
C)  sharing knowledge to encourage creative ideas. 
D)  providing employees opportunities to solve problems. 
E)  a and b

Question 3

Looking at Exhibit 12.3 from your book, explain whether where you work or have worked is more of a traditional organization or a learning organization.

Accepted Answer

The answer of Looking at Exhibit 12.3 from your book,...

Question 4

Find out if your college or university has a pre-crisis plan. If you find one, read and critique it for its effectiveness and present your findings to your classmates. If there is none, present an argument for having one.

Accepted Answer

I conducted a thorough search and found

Question 5

What message does it send when the organizational culture encourages employees to view mistakes/problems as opportunities for improvement rather than reasons to blame or punish those involved?

Accepted Answer

Creating a culture that rewards those wh

Question 6

The traditional organization is based on the bureaucratic model that emphasizes:

Accepted Answer

A)  highly formalized systems. 
B)  a rigid, closed culture. 
C)  specialized tasks. 
D)  all of the answers are correct 
A)  highly formalized systems. 
B)  a rigid, closed culture. 
C)  specialized tasks. 
D)  all of the answers are correct

Question 7

A press release is a printed statement that describes how an organization is responding to a crisis and who is in charge.

Accepted Answer

A) True 
 B)False

Question 8

The traditional organization fosters competition among individuals.

Accepted Answer

A) True 
 B)False

Question 9

Describe why a senior leader's physical presence is critical during a crisis.

Accepted Answer

An organization's degree of preparedness

Question 10

Strategic crisis leadership is about a leader taking action in three key areas. What are these areas?

Accepted Answer

Strategic crisis leadership requires a l

Question 11

In the aftermath of a crisis, it is recommended that top management form a crisis evaluation team to evaluate the organization's effectiveness in managing the crisis.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT one of the guidelines for enhancing organizational learning?

Accepted Answer

A)  broaden employees' scope of reference 
B)  encourage systems thinking 
C)  create a shared vision for learning 
D)  create a climate in which experimentation is encouraged 
A)  broaden employees' scope of reference 
B)  encourage systems thinking 
C)  create a shared vision for learning 
D)  create a climate in which experimentation is encouraged

Question 13

In pre-crisis planning, it is important that crisis management responsibilities be divided and spread across the organization without a central command to avoid turf wars and conflict.

Accepted Answer

A) True 
 B)False

Question 14

Jim works in an organization where management lets the employees handle routine decisions. His managers are always helpful and offer encouragement and ways to improve when needed. Jim works in which of the following types of organizations?

Accepted Answer

A)  traditional 
B)  learning 
A)  traditional 
B)  learning

Question 15

How has the Internet affected the way crises are perceived in our society today?

Accepted Answer

The Internet allows millions to analyze

Question 16

What is the difference between a press release and a press kit?

Accepted Answer

A press release is a printed statement t

Question 17

What does it mean to say that organizational learning is a multilevel sharing process?

Accepted Answer

Organizational learning is a multilevel

Question 18

Discontinuous change occurs when anticipated or expected changes bear no resemblance to the present or the past.

Accepted Answer

A) True 
 B)False

Question 19

Describe the five-step process for crisis risk assessment.

Accepted Answer

The five-step process for risk assessmen

Question 20

How important to an organization is internal (employee) communication during a crisis?

Accepted Answer

Investing time and other resources in de

Identify the benefits of pre-crisis planning.

Which of the following should exist in a learning organization culture?

Looking at Exhibit 12.3 from your book, explain whether where you work or have worked is more of a traditional organization or a learning organization.

Find out if your college or university has a pre-crisis plan. If you find one, read and critique it for its effectiveness and present your findings to your classmates. If there is none, present an argument for having one.

What message does it send when the organizational culture encourages employees to view mistakes/problems as opportunities for improvement rather than reasons to blame or punish those involved?

The traditional organization is based on the bureaucratic model that emphasizes:

A press release is a printed statement that describes how an organization is responding to a crisis and who is in charge.

The traditional organization fosters competition among individuals.

Describe why a senior leader's physical presence is critical during a crisis.

Strategic crisis leadership is about a leader taking action in three key areas. What are these areas?

In the aftermath of a crisis, it is recommended that top management form a crisis evaluation team to evaluate the organization's effectiveness in managing the crisis.

Which of the following is NOT one of the guidelines for enhancing organizational learning?

In pre-crisis planning, it is important that crisis management responsibilities be divided and spread across the organization without a central command to avoid turf wars and conflict.

Jim works in an organization where management lets the employees handle routine decisions. His managers are always helpful and offer encouragement and ways to improve when needed. Jim works in which of the following types of organizations?

How has the Internet affected the way crises are perceived in our society today?

What is the difference between a press release and a press kit?

What does it mean to say that organizational learning is a multilevel sharing process?

Discontinuous change occurs when anticipated or expected changes bear no resemblance to the present or the past.

Describe the five-step process for crisis risk assessment.

How important to an organization is internal (employee) communication during a crisis?

Who Is a Leader

Leadership Ethics and Traits

Leadership Motivation and Behavior

Contingency Theories in Leadership

Influencing: Politics, Power, Negotiation, and Networking

Coaching, Communication, and Conflict Skills

Follower-ship and Leader Member Exchange

Self-Managed Teams and Team Leadership

Transformational and Charismatic Leadership

Leadership of Ethics, Diversity, and Culture

Change Management and Strategic Leadership

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Exam 12: The Learning Organization and Crisis Leadership

Identify the benefits of pre-crisis planning.

Which of the following should exist in a learning organization culture?

Looking at Exhibit 12.3 from your book, explain whether where you work or have worked is more of a traditional organization or a learning organization.

Find out if your college or university has a pre-crisis plan. If you find one, read and critique it for its effectiveness and present your findings to your classmates. If there is none, present an argument for having one.

What message does it send when the organizational culture encourages employees to view mistakes/problems as opportunities for improvement rather than reasons to blame or punish those involved?

The traditional organization is based on the bureaucratic model that emphasizes:

A press release is a printed statement that describes how an organization is responding to a crisis and who is in charge.

The traditional organization fosters competition among individuals.

Describe why a senior leader's physical presence is critical during a crisis.

Strategic crisis leadership is about a leader taking action in three key areas. What are these areas?

In the aftermath of a crisis, it is recommended that top management form a crisis evaluation team to evaluate the organization's effectiveness in managing the crisis.

Which of the following is NOT one of the guidelines for enhancing organizational learning?

In pre-crisis planning, it is important that crisis management responsibilities be divided and spread across the organization without a central command to avoid turf wars and conflict.

Jim works in an organization where management lets the employees handle routine decisions. His managers are always helpful and offer encouragement and ways to improve when needed. Jim works in which of the following types of organizations?

How has the Internet affected the way crises are perceived in our society today?

What is the difference between a press release and a press kit?

What does it mean to say that organizational learning is a multilevel sharing process?

Discontinuous change occurs when anticipated or expected changes bear no resemblance to the present or the past.

Describe the five-step process for crisis risk assessment.

How important to an organization is internal (employee) communication during a crisis?

Who Is a Leader

Leadership Ethics and Traits

Leadership Motivation and Behavior

Contingency Theories in Leadership

Influencing: Politics, Power, Negotiation, and Networking

Coaching, Communication, and Conflict Skills

Follower-ship and Leader Member Exchange

Self-Managed Teams and Team Leadership

Transformational and Charismatic Leadership

Leadership of Ethics, Diversity, and Culture

Change Management and Strategic Leadership

Filters