Exam 11: Change Management and Strategic Leadership

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Based on the planned change you selected in Skill-Development Exercise 2, write out your plan using the force-field model.

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An example of an incremental change is a redefinition of an organization's vision and mission.

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External factors in a firm's strategic environment which have a potential negative impact are called ____.

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An organization's external environment presents strengths and weaknesses, while it internal environment presents opportunities and threats.

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Effective strategy evaluation involves four fundamental activities.

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A core competence is a capability that allows an organization to perform extremely well in comparison to competitors.

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The effective strategist must be capable of which of the following?

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What is the difference between people- and task-oriented strategies for minimizing resistance to change?

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Strategy ____ has been described as the most important and most difficult part of the strategic management process.

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Write an inspiring mission statement for an organization you work or worked for. If the company has one, you may use it or revise it. Explain the core values and core purpose of your mission statement.

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Explain the importance of strategy evaluation in the strategic management model.

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Strategic ____ is the process of providing the direction and inspiration necessary to create and implement a firm's vision, mission, and strategies to achieve organizational objectives.

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Examples of the "S" in SWOT analysis are brand name, reputation, and patents.

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A mission statement provides the foundation for developing an organization's vision statement, which describes the general purpose of the organization.

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The vision statement answers the question, "What is the organization's purpose?"

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Effective strategic leaders are skilled at:

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What are the phases of the eight-stage model of planned change?

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____ change is an alteration in an organization's alignment with its external environment.

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____ anxiety is the feeling that unless an organization makes a change, it is going to be out of business or fail to achieve some important goals.

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In the three stage model of change, the ____ phase is the same as Kotter's step of establishing a sense of urgency.

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