Exam 11: Change Management and Strategic Leadership

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To overcome resistance to change, effective managers must think in terms of people actions rather than task actions.

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Any proposed change must take into account its impact on the values of those who are affected by the change.

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Strategic leadership is a person's ability to anticipate, envision, maintain flexibility, think strategically, and work with others to initiate changes that will create a viable future for the organization.

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Describe the role of leadership in successful change implementation.

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Strategic leadership is the set of decisions and actions used to formulate and implement specific strategies that will achieve a competitively superior fit between the organization and its environment, so as to achieve organizational goals.

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Describe the role of strategic leadership in the strategic management process.

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As the business environment becomes increasingly complex, the demand for environmental decreases.

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Identify the major reasons for resisting change.

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Many decisions made by strategic leaders benefit some people at the expense of others, thus raising ethical issues. Give specific examples for each of the following categories of unethical behavior: • Breaking laws or evading regulations • Legal but unethical behavior • Acts of omission rather than commission

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The force-field model proposes that the change process is divided into three phases: freezing, unfreezing, and refreezing.

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Organizations must take the time to establish ____ objectives.

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Give an example of when you were resistant to change. Be sure to identify your resistance by one of the seven reasons in Exhibit 11.3.

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All of the following are major reasons why people resist change EXCEPT:

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Why is change often perceived as a win-lose proposition between leaders and followers?

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Two components that are often featured in a mission statement are the core values and the core purpose.

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What are the key elements of the strategic management process?

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Explain the importance of a vision and a mission statement.

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The effectiveness of an organization's strategies is influenced by the degree of alignment between the organization's internal capabilities, resources, and its environmental opportunities.

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Effective strategic leaders develop strategies that:

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"The new supermarket in town offers better sales prices than we do." This statement is best described by which part of the strategic management process?

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