Exam 11: Change Management and Strategic Leadership

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Discuss people- and task-centered recommendations for minimizing resistance to change.

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A manager does not want to spend money on training and development on the excuse that the new skills and capabilities are a waste of resources because they are not required in performing present jobs. This manager is considered to be which of the following?

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What is the difference between a strategic vision and a mission statement?

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Effective change agents must be good listeners.

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Resistance to change and the absence of effective leadership are major reasons for why most transformation efforts fail.

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Goal-setting theory asserts that people with ____ goals perform better than those with ____ goals.

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Which of the following is(are) stages in Lewin's classic theory of change?

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Which of the following is considered to be a leading cause of business failures?

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A clear and inspiring vision serves all of the following functions EXCEPT:

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A manager who believes that much of his or her time should be spent focusing on solving day-to-day problems is considered to be which of the following?

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The underlying tenet of strategic management is that organizations need to formulate strategies to take advantage of external opportunities and to avoid or reduce the negative impact of external threats.

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Based on the business you selected to start in Skill-Development Exercise 1, develop a mission statement for your business.

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Explain the importance of strategy evaluation in the strategic management model.

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____ is an organization's capability to identify major changes in the external environment and respond promptly.

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What are the key elements of the strategic management process?

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Which of the following is a phase of the eight-stage model for planned organizational change?

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The first step in the strategic management process is strategy formulation.

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Value is the ratio of costs in the present and benefits in the future.

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To minimize employees' resistance to change, effective leaders should communicate answers to which of the following questions?

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Identify the major reasons for resisting change.

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