Exam 7: Managerial Planning and Goal Setting

A(n) _____ is a broadly stated definition of basic business scope and operations that distinguishes the organization from others of a similar type.

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's _____.

_____ are called the action steps by which an organization intends to attain its strategic goals.

_____ plans are developed to achieve a set of goals that are not likely to be repeated in the future.

A group of planning specialists assigned to major departments and divisions to help managers develop their own strategic plans is called _____.

In a complex and competitive business world, traditional planning done by a select few is the only planning that works.

A plan tells "why" to achieve the goal.

Briefly define the characteristics of an effective goal.

Sarah is a middle manager at Style Sneakers Corporation. She is most likely responsible for the achievement of _____ goals.

The planning process begins with which of these?

Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.

Tactical goals and plans are the responsibility of front-line managers and supervisors.

Goals must be set for every aspect of employee behavior or organizational performance to be effective.

Compare the four levels of goals and plans.

At Save-tech, Sophia, director of marketing, is a member of a cross-functional group of managers and employees. The purpose of the group is to gain a deep understanding company's competitive environment and periodically present these findings to top management. Sophia is involved in what type of team?

Silver Star Automobiles holds monthly planning and operational reviews to ensure that it is on track for meeting organizational goals. This involves which stage of the organizational planning process?

The crisis management plan should be a _____ that specifies the actions to be taken, and by whom, if a crisis occurs.

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the following criteria for effective goals?

Managers use _____ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively.