Question 1

_____ is primarily responsible for strategic goals/plans.

Accepted Answer

A)  Middle management 
B)  Board of directors 
C)  Consultants 
D)  Top management 
E)  Lower management 
A)  Middle management 
B)  Board of directors 
C)  Consultants 
D)  Top management 
E)  Lower management

Question 2

Which of the following refer to specific results expected from individuals?

Accepted Answer

A)  Operational goals 
B)  Tactical goals 
C)  Strategic goals 
D)  Operational plans 
E)  Mission statements 
A)  Operational goals 
B)  Tactical goals 
C)  Strategic goals 
D)  Operational plans 
E)  Mission statements

Question 3

Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called:

Accepted Answer

A)  strategic goals. 
B)  tactical goals. 
C)  operational goals. 
D)  a mission. 
E)  a plan. 
A)  strategic goals. 
B)  tactical goals. 
C)  operational goals. 
D)  a mission. 
E)  a plan.

Question 4

_____ describes the organization's reason for existence.

Accepted Answer

The answer of _____ describes the organization's reason for existence....

Question 5

Trend management is looking at trends and discontinuities and imagining possible alternative futures.

Accepted Answer

A) True 
 B)False

Question 6

As you have learned, planning, organizing, leading, and controlling are fundamental management functions. Write a short essay that addresses the following questions: What is planning and how important is it to an organization's success? What is the difference between a plan and a goal? Include a simple example that illustrates the difference between a plan and a goal.

Accepted Answer

Planning is the most fundamental of mana

Question 7

List the four major activities that must occur in order for MBO to succeed.

Accepted Answer

(1) Set goals, (2) d

Question 8

_____ are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy.

Accepted Answer

The answer of _____ are designed to help execute major...

Question 9

Which of these is(are) primarily concerned with tactical goals/plans?

Accepted Answer

A)  Middle management 
B)  Board of directors 
C)  Consultants 
D)  Senior management 
E)  Lower management 
A)  Middle management 
B)  Board of directors 
C)  Consultants 
D)  Senior management 
E)  Lower management

Question 10

Contingency plans are also referred to as:

Accepted Answer

A)  standing plans. 
B)  rules. 
C)  scenarios. 
D)  procedures. 
E)  operationally tactical plans. 
A)  standing plans. 
B)  rules. 
C)  scenarios. 
D)  procedures. 
E)  operationally tactical plans.

Question 11

Defining operational goals and plans occurs in the execution phase of the organizational planning process.

Accepted Answer

A) True 
 B)False

Question 12

Building good relationships with suppliers and partners would be considered internal business process goals.

Accepted Answer

A) True 
 B)False

Question 13

Managers use a variety of planning approaches in order to establish and achieve measurable goals. Two such approaches are single-use plans and standing plans. Write a short essay in which you define, compare, and contrast these two planning approaches. Explain how they relate to an organization's programs, projects, policies, rules, and procedures.

Accepted Answer

Single-use plans are developed to achiev

Question 14

Alabama Airlines has three planning specialists who help division managers develop their own division plans. Serving as consultants to the divisions, the planning specialists give advice about strengths, weaknesses, opportunities, and threats. Alabama Airlines is utilizing what approach to the planning function?

Accepted Answer

A)  Centralized planning department 
B)  Decentralized planning staff 
C)  Planning task force 
D)  Centralized planning committee 
E)  TQM 
A)  Centralized planning department 
B)  Decentralized planning staff 
C)  Planning task force 
D)  Centralized planning committee 
E)  TQM

Question 15

Broad statements describing where the organization wants to be in the future are called _____.

Accepted Answer

The answer of Broad statements describing where the organization wants...

Question 16

Which of the following is NOT one of the benefits of MBO?

Accepted Answer

A)  Performance can be improved at all company levels. 
B)  Employees are motivated. 
C)  Efforts are focused on activities that will lead to goal attainment. 
D)  Operational goals are able to displace strategic goals. 
E)  Individual and department goals are aligned with company goals. 
A)  Performance can be improved at all company levels. 
B)  Employees are motivated. 
C)  Efforts are focused on activities that will lead to goal attainment. 
D)  Operational goals are able to displace strategic goals. 
E)  Individual and department goals are aligned with company goals.

Question 17

High Fence Corporation is currently implementing an MBO program. Managers and employees jointly set objectives and develop action plans, and goal achievement is evaluated on an annual basis. High Fence is missing which major activity that must occur in order for MBO to be successful?

Accepted Answer

A)  Developing a mission statement 
B)  Developing tactical goals 
C)  Reviewing progress 
D)  Reviewing operational plans 
E)  None of these 
A)  Developing a mission statement 
B)  Developing tactical goals 
C)  Reviewing progress 
D)  Reviewing operational plans 
E)  None of these

Question 18

Kate is a salesperson at a large retail chain. She was assigned a goal of $265,000 in sales for the current quarter. She is unhappy because she knows that the most any salesperson has sold in one quarter in the past is $150,000. Her goal of $265,000 is probably:

Accepted Answer

A)  not specific and measurable. 
B)  not realistic. 
C)  irrelevant. 
D)  lacking a specific time period. 
E)  does not cover key result area. 
A)  not specific and measurable. 
B)  not realistic. 
C)  irrelevant. 
D)  lacking a specific time period. 
E)  does not cover key result area.

Question 19

The crisis management plan should be a(n) _____ that specifies the actions to be taken, and by whom, if a crisis occurs.

Accepted Answer

detailed,

Question 20

The _____ is the department manager's tool for daily and weekly operations.

Accepted Answer

A)  conventional goal 
B)  strategic goal 
C)  strategic plan 
D)  operational plan 
E)  targeted plan 
A)  conventional goal 
B)  strategic goal 
C)  strategic plan 
D)  operational plan 
E)  targeted plan

_____ is primarily responsible for strategic goals/plans.

Which of the following refer to specific results expected from individuals?

Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called:

_____ describes the organization's reason for existence.

Trend management is looking at trends and discontinuities and imagining possible alternative futures.

List the four major activities that must occur in order for MBO to succeed.

_____ are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy.

Which of these is(are) primarily concerned with tactical goals/plans?

Contingency plans are also referred to as:

Defining operational goals and plans occurs in the execution phase of the organizational planning process.

Building good relationships with suppliers and partners would be considered internal business process goals.

Broad statements describing where the organization wants to be in the future are called _____.

Which of the following is NOT one of the benefits of MBO?

High Fence Corporation is currently implementing an MBO program. Managers and employees jointly set objectives and develop action plans, and goal achievement is evaluated on an annual basis. High Fence is missing which major activity that must occur in order for MBO to be successful?

Kate is a salesperson at a large retail chain. She was assigned a goal of $265,000 in sales for the current quarter. She is unhappy because she knows that the most any salesperson has sold in one quarter in the past is $150,000. Her goal of $265,000 is probably:

The crisis management plan should be a(n) _____ that specifies the actions to be taken, and by whom, if a crisis occurs.

The _____ is the department manager's tool for daily and weekly operations.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 7: Managerial Planning and Goal Setting

_____ is primarily responsible for strategic goals/plans.

Which of the following refer to specific results expected from individuals?

Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called:

_____ describes the organization's reason for existence.

Trend management is looking at trends and discontinuities and imagining possible alternative futures.

List the four major activities that must occur in order for MBO to succeed.

_____ are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy.

Which of these is(are) primarily concerned with tactical goals/plans?

Contingency plans are also referred to as:

Defining operational goals and plans occurs in the execution phase of the organizational planning process.

Building good relationships with suppliers and partners would be considered internal business process goals.

Broad statements describing where the organization wants to be in the future are called _____.

Which of the following is NOT one of the benefits of MBO?

High Fence Corporation is currently implementing an MBO program. Managers and employees jointly set objectives and develop action plans, and goal achievement is evaluated on an annual basis. High Fence is missing which major activity that must occur in order for MBO to be successful?

Kate is a salesperson at a large retail chain. She was assigned a goal of $265,000 in sales for the current quarter. She is unhappy because she knows that the most any salesperson has sold in one quarter in the past is $150,000. Her goal of $265,000 is probably:

The crisis management plan should be a(n) _____ that specifies the actions to be taken, and by whom, if a crisis occurs.

The _____ is the department manager's tool for daily and weekly operations.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters