Exam 7: Managerial Planning and Goal Setting

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A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called _____.

(Short Answer)
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A(n) _____ is a cross-functional group of managers and employees who work together to gain a deep understanding of a specific business issues, with the aim of presenting insights related to that issue.

(Multiple Choice)
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Intelligence teams are useful when an organization confronts a major intelligence challenge.

(True/False)
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One of the biggest benefits of planning is that, in turbulent environments, plans create greater organizational flexibility.

(True/False)
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Goals are typically stated in quantitative terms.

(True/False)
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Standing plans:

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Goals need to be specific and measurable since vague goals have little motivating power. Goals also need a time period in which to be achieved. Management-by-objectives defines goals for each department, project, and person, and uses those goals to monitor performance. Use the four-step MBO process to set three goals for yourself in your life right now, and explain how using this process may or may not help you set and achieve these goals.

(Essay)
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The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational level.

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_____ are ongoing plans that are used to provide guidance for tasks performed repeatedly within the organization.

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Which of the following is NOT involved in the stages of crisis planning?

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The CEO of Andre's Autos, Inc. must do all of the planning for the company because that is the way to do things in today's workplace.

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Managers believe they are better oriented toward goal achievement when MBO is used.

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An example of a _____ is a statement supporting the organization's efforts in the area of sexual harassment.

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A(n) _____ is a desired future state that the organization attempts to realize.

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Stretch goals are typically so far beyond the current levels that people have to be innovative to find ways to reach them.

(True/False)
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_____ and plans are the responsibilities of middle managers.

(Short Answer)
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_____ refers to a desired future state that an organization attempts to realize.

(Multiple Choice)
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Some firms engage in crisis planning to enable them to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization.

(True/False)
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Plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions are called _____ plans.

(Short Answer)
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"We respect our employees and value their diversity" is an example of a statement you are most likely to find in the organization's _____.

(Multiple Choice)
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