Exam 3: The Environment and Corporate Culture

An achievement culture is found in an environment that is dynamic and requires high-risk decision-making.

All of the following are types of corporate cultures except:

Organizations with internal focuses and consistency orientations for a stable environment should create a(n) _____ culture.

Scenario - Nikki Williams Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception. -Industrial Instruments operates in an environment that requires fast response and high-risk decision making. Which type of culture may be appropriate here?

Based on the model in the text, discuss the relationship between external environmental characteristics and uncertainty.

Symbols, stories, and heroes are important because they:

A(n) _____ involves a strategic alliance or program by two or more organizations.

Customers are the people and organizations in the environment who acquire goods or services from the organization.

A(n) _____ defines and uses signals and symbols to influence corporate culture.

A slogan is a phrase or a sentence that concisely communicates a key corporate _____.

Scenario - Nikki Williams Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception. -Nikki could use the following to affect the corporate culture:

Define the organizational task environment. List the four things this environment includes that could influence an organization.

Name the five dimensions of the general environment and describe each dimension.

Not having sufficient information about environmental factors to understand and predict environmental needs and changes is called _____.

The adaptability culture emerges in an environment that requires _____ response and _____ decision making.

An organization's _____ is a part of its internal environment.

_____ can be defined as the set of key values, beliefs, understandings, and norms shared by members of an organization.

What is likely to happen to organizations that pay little attention to either cultural values or business results?

A figure who exemplifies the deeds, character, and attributes of a corporate culture is referred to as a:

A phrase or sentence that succinctly expresses a key corporate value is called a story.