Question 1

​Match each scenario with the type of production that it most clearly illustrates.
-mass

Accepted Answer

A) Workers in an assembly line put pickles in cans. 
B) A power station produces electricity for a city. 
C) A craftsman makes custom jewelry to order. 
A) Workers in an assembly line put pickles in cans. 
B) A power station produces electricity for a city. 
C) A craftsman makes custom jewelry to order.

Question 2

Discuss what communities of practice are and what managers can do to foster their creation and development.

Accepted Answer

Communities of practice are groups of pe

Question 3

When a firm uses _________, it makes large volumes of identical products, typically using assembly lines and machines.

Accepted Answer

A)  unit production 
B)  mass production 
C)  continuous production 
D)  a primary production system 
E)  a matrix structure 
A)  unit production 
B)  mass production 
C)  continuous production 
D)  a primary production system 
E)  a matrix structure

Question 4

Organizations with a _________ create horizontal or vertical teams that can define part or all of the organization.

Accepted Answer

A)  division structure 
B)  team-based structure 
C)  network structure 
D)  virtual structure 
E)  centralized structure 
A)  division structure 
B)  team-based structure 
C)  network structure 
D)  virtual structure 
E)  centralized structure

Question 5

A large organization's legal department is staffed solely with lawyers.This illustrates

Accepted Answer

A)  matrix structure. 
B)  functional structure. 
C)  bureaucratic structure. 
D)  prebureaucratic structure. 
E)  lattice structure. 
A)  matrix structure. 
B)  functional structure. 
C)  bureaucratic structure. 
D)  prebureaucratic structure. 
E)  lattice structure.

Question 6

Creating smaller units within a larger organization can increase which of the following?

Accepted Answer

A)  flexibility 
B)  adaptability 
C)  decision-making speed 
D)  all of these 
E)  none of these 
A)  flexibility 
B)  adaptability 
C)  decision-making speed 
D)  all of these 
E)  none of these

Question 7

Compared to wider spans of control, narrow spans of control are _________ costly and provide _________ supervision and coaching.

Accepted Answer

A)  less, more 
B)  more, less 
C)  less, less 
D)  more, more 
E)  equally, just as much 
A)  less, more 
B)  more, less 
C)  less, less 
D)  more, more 
E)  equally, just as much

Question 8

Formalization reflects the extent to which organizational rules, procedures, and communications are

Accepted Answer

A)  ethical. 
B)  fair. 
C)  written down. 
D)  comprehensive. 
E)  top-down. 
A)  ethical. 
B)  fair. 
C)  written down. 
D)  comprehensive. 
E)  top-down.

Question 9

A virtual organization may not even have a permanent office.

Accepted Answer

A) True 
 B)False

Question 10

One factor influencing organizational structure is the organization's technology, which is also called its

Accepted Answer

A)  hours of operation. 
B)  business strategy. 
C)  organizational chart. 
D)  primary production system. 
E)  secondary production system. 
A)  hours of operation. 
B)  business strategy. 
C)  organizational chart. 
D)  primary production system. 
E)  secondary production system.

Question 11

Departmentalization by customer is based heavily on geography.

Accepted Answer

A) True 
 B)False

Question 12

In which integrating mechanism do managers from different units informally work together to coordinate or to identify and solve shared problems?

Accepted Answer

A)  community of practice 
B)  task force 
C)  liaison role 
D)  direct contact 
E)  cross-functional team 
A)  community of practice 
B)  task force 
C)  liaison role 
D)  direct contact 
E)  cross-functional team

Question 13

Efficient use of labor is one of the advantages of division of labor.

Accepted Answer

A) True 
 B)False

Question 14

The structure of an organization is defined as

Accepted Answer

A)  the basic purpose of the organization. 
B)  the sum of the individual working arrangements in place in an organization. 
C)  a system of task, reporting, and authority relationships. 
D)  a system of relationships that provides a framework of people. 
E)  the basis through which individual activities are monitored. 
A)  the basic purpose of the organization. 
B)  the sum of the individual working arrangements in place in an organization. 
C)  a system of task, reporting, and authority relationships. 
D)  a system of relationships that provides a framework of people. 
E)  the basis through which individual activities are monitored.

Question 15

____ is the extent to which workers in an organization specialize as opposed to performing a variety of tasks as generalists.

Accepted Answer

A)  Segregation 
B)  Departmentalization 
C)  Differentiation 
D)  Administrative component 
E)  Division of labor 
A)  Segregation 
B)  Departmentalization 
C)  Differentiation 
D)  Administrative component 
E)  Division of labor

Question 16

Matching
​Match each scenario with the type of structure that it most clearly illustrates.
-​team-based structure

Accepted Answer

A) ​Jack's organization consists entirely of permanent project groups that report only to their project leader. 
B) In Jacob's organization, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves. 
C) One of the most stressful things about Edi's job is that her two bosses -- her functional manager and her project manager -- often give her conflicting instructions.When she points this out, they engage in bitter power struggles. 
D) ​Miranda's organization is actually a collection of autonomous firms.She spends a lot of her time coordinating the activities of the various firms to which she contracts out her organizational functions. 
E) ​Shepard just founded a new organization and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the firm.
F)The company Samara works for is made up of departments consisting of people who do similar activities.
G)​As Talia's company grows, sheincreases the division of labor, standardization of work procedures, and written rules in order to more effectively manage the increasing number of employees. 
A) ​Jack's organization consists entirely of permanent project groups that report only to their project leader. 
B) In Jacob's organization, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves. 
C) One of the most stressful things about Edi's job is that her two bosses -- her functional manager and her project manager -- often give her conflicting instructions.When she points this out, they engage in bitter power struggles. 
D) ​Miranda's organization is actually a collection of autonomous firms.She spends a lot of her time coordinating the activities of the various firms to which she contracts out her organizational functions. 
E) ​Shepard just founded a new organization and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the firm.
F)The company Samara works for is made up of departments consisting of people who do similar activities.
G)​As Talia's company grows, sheincreases the division of labor, standardization of work procedures, and written rules in order to more effectively manage the increasing number of employees.

Question 17

Which of the following is true about communities of practice?

Accepted Answer

A)  they provide only qualitative, rather than quantitative, value 
B)  they can span multiple companies 
C)  they meet regularly 
D)  they meet in person 
E)  none of these 
A)  they provide only qualitative, rather than quantitative, value 
B)  they can span multiple companies 
C)  they meet regularly 
D)  they meet in person 
E)  none of these

Question 18

Which term refers to a group of people whose shared expertise and interest in a joint enterprise informally binds them together?

Accepted Answer

A)  community of practice 
B)  task force 
C)  liaison role 
D)  direct contact 
E)  cross-functional team 
A)  community of practice 
B)  task force 
C)  liaison role 
D)  direct contact 
E)  cross-functional team

Question 19

Larger organizations tend to have ________ specialization and departmentalization and ______ rules than do smaller firms.

Accepted Answer

A)  less, less 
B)  more, more 
C)  less, more 
D)  more, less 
E)  neither more nor less, neither more nor less 
A)  less, less 
B)  more, more 
C)  less, more 
D)  more, less 
E)  neither more nor less, neither more nor less

Question 20

Large organizations tend to be _________ than small organizations.

Accepted Answer

A)  more flexible 
B)  less centralized 
C)  less bureaucratic 
D)  more bureaucratic 
E)  none of these 
A)  more flexible 
B)  less centralized 
C)  less bureaucratic 
D)  more bureaucratic 
E)  none of these

Match each scenario with the type of production that it most clearly illustrates. -mass

Discuss what communities of practice are and what managers can do to foster their creation and development.

When a firm uses _________, it makes large volumes of identical products, typically using assembly lines and machines.

Organizations with a _________ create horizontal or vertical teams that can define part or all of the organization.

A large organization's legal department is staffed solely with lawyers.This illustrates

Creating smaller units within a larger organization can increase which of the following?

Compared to wider spans of control, narrow spans of control are _ costly and provide _ supervision and coaching.

Formalization reflects the extent to which organizational rules, procedures, and communications are

A virtual organization may not even have a permanent office.

One factor influencing organizational structure is the organization's technology, which is also called its

Departmentalization by customer is based heavily on geography.

In which integrating mechanism do managers from different units informally work together to coordinate or to identify and solve shared problems?

Efficient use of labor is one of the advantages of division of labor.

The structure of an organization is defined as

____ is the extent to which workers in an organization specialize as opposed to performing a variety of tasks as generalists.

Matching Match each scenario with the type of structure that it most clearly illustrates. -team-based structure

Which of the following is true about communities of practice?

Which term refers to a group of people whose shared expertise and interest in a joint enterprise informally binds them together?

Larger organizations tend to have __ specialization and departmentalization and rules than do smaller firms.

Large organizations tend to be _________ than small organizations.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Culture

Organization Change and Change Management

Filters

Exam 14: Organizational Structure and Design

​Match each scenario with the type of production that it most clearly illustrates. -mass

Discuss what communities of practice are and what managers can do to foster their creation and development.

When a firm uses _________, it makes large volumes of identical products, typically using assembly lines and machines.

Organizations with a _________ create horizontal or vertical teams that can define part or all of the organization.

A large organization's legal department is staffed solely with lawyers.This illustrates

Creating smaller units within a larger organization can increase which of the following?

Compared to wider spans of control, narrow spans of control are _________ costly and provide _________ supervision and coaching.

Formalization reflects the extent to which organizational rules, procedures, and communications are

A virtual organization may not even have a permanent office.

One factor influencing organizational structure is the organization's technology, which is also called its

Departmentalization by customer is based heavily on geography.

In which integrating mechanism do managers from different units informally work together to coordinate or to identify and solve shared problems?

Efficient use of labor is one of the advantages of division of labor.

The structure of an organization is defined as

____ is the extent to which workers in an organization specialize as opposed to performing a variety of tasks as generalists.

Matching ​Match each scenario with the type of structure that it most clearly illustrates. -​team-based structure

Which of the following is true about communities of practice?

Which term refers to a group of people whose shared expertise and interest in a joint enterprise informally binds them together?

Larger organizations tend to have ________ specialization and departmentalization and ______ rules than do smaller firms.

Large organizations tend to be _________ than small organizations.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Culture

Organization Change and Change Management

Filters

Match each scenario with the type of production that it most clearly illustrates. -mass

Compared to wider spans of control, narrow spans of control are _ costly and provide _ supervision and coaching.

Matching Match each scenario with the type of structure that it most clearly illustrates. -team-based structure

Larger organizations tend to have __ specialization and departmentalization and rules than do smaller firms.