Question 1

When a firm uses _________, it produces in small batches or makes one-of-a-kind custom products.

Accepted Answer

A)  unit production 
B)  mass production 
C)  continuous production 
D)  a primary production system 
E)  a matrix structure 
A)  unit production 
B)  mass production 
C)  continuous production 
D)  a primary production system 
E)  a matrix structure

Question 2

Which type of multinational organizational structureworks best when both global integration and local responsiveness are needed?

Accepted Answer

A)  global area division structure 
B)  regional lattice structure 
C)  regional headquarters structure 
D)  global product division structure 
E)  global transnational division structure 
A)  global area division structure 
B)  regional lattice structure 
C)  regional headquarters structure 
D)  global product division structure 
E)  global transnational division structure

Question 3

Which type of structure is characterized by employees having two bosses at the same time?

Accepted Answer

A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  prebureaucratic structure 
E)  lattice structure 
A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  prebureaucratic structure 
E)  lattice structure

Question 4

​Match each scenario with the type of production that it most clearly illustrates.
-unit

Accepted Answer

A) Workers in an assembly line put pickles in cans. 
B) A power station produces electricity for a city. 
C) A craftsman makes custom jewelry to order. 
A) Workers in an assembly line put pickles in cans. 
B) A power station produces electricity for a city. 
C) A craftsman makes custom jewelry to order.

Question 5

Discuss the definition, advantages, and disadvantages of matrix structure.Use examples to explain when it would be worse and when it would be better to use than lattice structure.

Accepted Answer

The matrix structure is a type of organi

Question 6

The system of reporting relationships in the organization, from the first level up through the president or CEO is known as

Accepted Answer

A)  informal communication channels. 
B)  hierarchy. 
C)  bureaucracy. 
D)  administrative interdependence. 
E)  formal communication channels. 
A)  informal communication channels. 
B)  hierarchy. 
C)  bureaucracy. 
D)  administrative interdependence. 
E)  formal communication channels.

Question 7

The organizational ____ is defined as the system of task, reporting, and authority relationships within which the work of the organization is done.

Accepted Answer

A)  goal system 
B)  management 
C)  structure 
D)  community 
E)  matrix 
A)  goal system 
B)  management 
C)  structure 
D)  community 
E)  matrix

Question 8

Grouping employees by ___________ is similar to grouping them by output, except that the focus is on specific job tasks rather than on what the final product is.

Accepted Answer

A)  work process 
B)  employee knowledge and skills 
C)  business function 
D)  client 
E)  location 
A)  work process 
B)  employee knowledge and skills 
C)  business function 
D)  client 
E)  location

Question 9

Which term refers to a permanent committee formed to address specific problems or recurring needs?

Accepted Answer

A)  community of practice 
B)  task force 
C)  liaison role 
D)  direct contact 
E)  cross-functional team 
A)  community of practice 
B)  task force 
C)  liaison role 
D)  direct contact 
E)  cross-functional team

Question 10

Which type of organizational structure providesthe founder the most control over the organization's decisions and growth?

Accepted Answer

A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  prebureaucratic structure 
E)  lattice structure 
A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  prebureaucratic structure 
E)  lattice structure

Question 11

In Jack's organization, the span of control is very wide.In Pam's organization, the span of control is rather narrow.The number of levels of managers in Jack's organization is likely to be ____ in Pam's organization.

Accepted Answer

A)  greater than 
B)  smaller than 
C)  the same as that 
D)  narrower than 
E)  wider than 
A)  greater than 
B)  smaller than 
C)  the same as that 
D)  narrower than 
E)  wider than

Question 12

Which type of structure do new or young organizations typically have?

Accepted Answer

A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  prebureaucratic structure 
E)  lattice structure 
A)  matrix structure 
B)  functional structure 
C)  bureaucratic structure 
D)  prebureaucratic structure 
E)  lattice structure

Question 13

Which of the following is a potential disadvantage of division of labor?

Accepted Answer

A)  slower response to environmental changes 
B)  organizational flexibility 
C)  decreased potential for conflict, both constructive and destructive 
D)  greater isolation of employees 
E)  All of these are potential disadvantages of division of labor. 
A)  slower response to environmental changes 
B)  organizational flexibility 
C)  decreased potential for conflict, both constructive and destructive 
D)  greater isolation of employees 
E)  All of these are potential disadvantages of division of labor.

Question 14

Matching
​Match each scenario with the type of structure that it most clearly illustrates.
-​matrix structure

Accepted Answer

A) ​Jack's organization consists entirely of permanent project groups that report only to their project leader. 
B) In Jacob's organization, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves. 
C) One of the most stressful things about Edi's job is that her two bosses -- her functional manager and her project manager -- often give her conflicting instructions.When she points this out, they engage in bitter power struggles. 
D) ​Miranda's organization is actually a collection of autonomous firms.She spends a lot of her time coordinating the activities of the various firms to which she contracts out her organizational functions. 
E) ​Shepard just founded a new organization and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the firm.
F)The company Samara works for is made up of departments consisting of people who do similar activities.
G)​As Talia's company grows, sheincreases the division of labor, standardization of work procedures, and written rules in order to more effectively manage the increasing number of employees. 
A) ​Jack's organization consists entirely of permanent project groups that report only to their project leader. 
B) In Jacob's organization, when a project comes up, a cross-level and cross-functional team is formed to tackle it.Once the project ends, the team dissolves. 
C) One of the most stressful things about Edi's job is that her two bosses -- her functional manager and her project manager -- often give her conflicting instructions.When she points this out, they engage in bitter power struggles. 
D) ​Miranda's organization is actually a collection of autonomous firms.She spends a lot of her time coordinating the activities of the various firms to which she contracts out her organizational functions. 
E) ​Shepard just founded a new organization and does most of the tasks himself with a few friends.He also makes nearly all of the decisions for the firm.
F)The company Samara works for is made up of departments consisting of people who do similar activities.
G)​As Talia's company grows, sheincreases the division of labor, standardization of work procedures, and written rules in order to more effectively manage the increasing number of employees.

Question 15

Which type of multinational organizational structureis appropriate when local differences are large and the benefits of global integration are small?

Accepted Answer

A)  global area division structure 
B)  regional lattice structure 
C)  regional headquarters structure 
D)  global product division structure 
E)  global transnational division structure 
A)  global area division structure 
B)  regional lattice structure 
C)  regional headquarters structure 
D)  global product division structure 
E)  global transnational division structure

Question 16

A flatter, team-based structure is appropriate for firms that rely on

Accepted Answer

A)  unskilled workers. 
B)  highly skilled workers. 
C)  mass production. 
D)  continuous production. 
E)  none of these 
A)  unskilled workers. 
B)  highly skilled workers. 
C)  mass production. 
D)  continuous production. 
E)  none of these

Question 17

The difference between direct contact and a liaison role is that direct contact is _________ whereas a liaison role is _________.

Accepted Answer

A)  formal, informal 
B)  informal, formal 
C)  temporary, permanent 
D)  permanent, temporary 
E)  effective, ineffective 
A)  formal, informal 
B)  informal, formal 
C)  temporary, permanent 
D)  permanent, temporary 
E)  effective, ineffective

Question 18

Smaller organizations with low standardization, total centralization, and mostly one-on-one communication have a

Accepted Answer

A)  matrix structure. 
B)  functional structure. 
C)  bureaucratic structure. 
D)  prebureaucratic structure. 
E)  lattice structure. 
A)  matrix structure. 
B)  functional structure. 
C)  bureaucratic structure. 
D)  prebureaucratic structure. 
E)  lattice structure.

Question 19

When a firm uses _________ production, it produces in small batches or makes one-of-a-kind custom products.

Accepted Answer

The answer of When a firm uses _________ production, it...

Question 20

An organizational chart illustrates the chain of command and reporting relationships in a company.

Accepted Answer

A) True 
 B)False

When a firm uses _________, it produces in small batches or makes one-of-a-kind custom products.

Which type of multinational organizational structureworks best when both global integration and local responsiveness are needed?

Which type of structure is characterized by employees having two bosses at the same time?

Match each scenario with the type of production that it most clearly illustrates. -unit

Discuss the definition, advantages, and disadvantages of matrix structure.Use examples to explain when it would be worse and when it would be better to use than lattice structure.

The system of reporting relationships in the organization, from the first level up through the president or CEO is known as

The organizational ____ is defined as the system of task, reporting, and authority relationships within which the work of the organization is done.

Grouping employees by ___________ is similar to grouping them by output, except that the focus is on specific job tasks rather than on what the final product is.

Which term refers to a permanent committee formed to address specific problems or recurring needs?

Which type of organizational structure providesthe founder the most control over the organization's decisions and growth?

In Jack's organization, the span of control is very wide.In Pam's organization, the span of control is rather narrow.The number of levels of managers in Jack's organization is likely to be ____ in Pam's organization.

Which type of structure do new or young organizations typically have?

Which of the following is a potential disadvantage of division of labor?

Matching Match each scenario with the type of structure that it most clearly illustrates. -matrix structure

Which type of multinational organizational structureis appropriate when local differences are large and the benefits of global integration are small?

A flatter, team-based structure is appropriate for firms that rely on

The difference between direct contact and a liaison role is that direct contact is _ whereas a liaison role is _.

Smaller organizations with low standardization, total centralization, and mostly one-on-one communication have a

When a firm uses _________ production, it produces in small batches or makes one-of-a-kind custom products.

An organizational chart illustrates the chain of command and reporting relationships in a company.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Culture

Organization Change and Change Management

Filters

Exam 14: Organizational Structure and Design

When a firm uses _________, it produces in small batches or makes one-of-a-kind custom products.

Which type of multinational organizational structureworks best when both global integration and local responsiveness are needed?

Which type of structure is characterized by employees having two bosses at the same time?

​Match each scenario with the type of production that it most clearly illustrates. -unit

Discuss the definition, advantages, and disadvantages of matrix structure.Use examples to explain when it would be worse and when it would be better to use than lattice structure.

The system of reporting relationships in the organization, from the first level up through the president or CEO is known as

The organizational ____ is defined as the system of task, reporting, and authority relationships within which the work of the organization is done.

Grouping employees by ___________ is similar to grouping them by output, except that the focus is on specific job tasks rather than on what the final product is.

Which term refers to a permanent committee formed to address specific problems or recurring needs?

Which type of organizational structure providesthe founder the most control over the organization's decisions and growth?

In Jack's organization, the span of control is very wide.In Pam's organization, the span of control is rather narrow.The number of levels of managers in Jack's organization is likely to be ____ in Pam's organization.

Which type of structure do new or young organizations typically have?

Which of the following is a potential disadvantage of division of labor?

Matching ​Match each scenario with the type of structure that it most clearly illustrates. -​matrix structure

Which type of multinational organizational structureis appropriate when local differences are large and the benefits of global integration are small?

A flatter, team-based structure is appropriate for firms that rely on

The difference between direct contact and a liaison role is that direct contact is _________ whereas a liaison role is _________.

Smaller organizations with low standardization, total centralization, and mostly one-on-one communication have a

When a firm uses _________ production, it produces in small batches or makes one-of-a-kind custom products.

An organizational chart illustrates the chain of command and reporting relationships in a company.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Culture

Organization Change and Change Management

Filters

Match each scenario with the type of production that it most clearly illustrates. -unit

Matching Match each scenario with the type of structure that it most clearly illustrates. -matrix structure

The difference between direct contact and a liaison role is that direct contact is _ whereas a liaison role is _.