Exam 18: The Digestive System

An outsourced billing service does not _____ statements.

Match each term with its definition. -Generally come into play when a bill is delinquent for more than 6 months.

Match each term with its definition. -Prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from a patient or customer

Match each term with its definition. -When used in conjunction with computerized billing, information can be pulled from this and populated into the financial components of the patient account

Match each term with its definition. -Computer terminology for a patient ledger

If the billing system software is self-contained for the practice, it should be backed up:

Match each term with its definition. -Contracting out a specific business function to another company, rather than having your own company manage that specific work

The best collection opportunity after face-to-face contact is by:

Match each term with its definition. -Type of billing commonly used in large medical practices

Match each term with its definition. -All computerized billing systems should be set up to record these as a safeguard against fraud

It is recommended that you use which of the following words when composing collection letters?

If you make collection calls before or after the legal hours in your state, you can be liable for:

When processing a credit balance, if a refund is due to a patient, you must:

If a statute of limitations is 3 years, and the last date on the patient account was September 2012, it could be collected through:

The easiest and fastest method of searching for an account in practice management software (PMS) is a(n) ____ search.

Match each term with its definition. -These are vital for the financial success of a medical facility

Match each term with its definition. -Explains to a patient how much money he or she owes to a medical facility

The Fair Debt Collection Practice Act (FDCPA) does not cover which type of debts?

Collection agencies may charge up to ____ percent of the bill owed for its services.

Match each term with its definition. -Requires a medical practice to provide disclosure of finance charges when it offers an installment payment plan of a certain duration to a patient