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When Processing a Credit Balance, If a Refund Is Due

Question 13

Multiple Choice

When processing a credit balance, if a refund is due to a patient, you must:


A) apply the funds as a credit toward future services
B) verify that you have the patient's current address
C) deduct a small processing fee (usually no more than 5%)
D) send the check to the patient's insurance company

Correct Answer:

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