Question 1

Match each term with its definition.
-Allows a patient to complete a health history form on a computer in the medical office

Accepted Answer

A) pain assessment 
B) documentation 
C) physical exam 
D) misdiagnosis 
E) patient portal
F)kiosk
G)SOAP 
A) pain assessment 
B) documentation 
C) physical exam 
D) misdiagnosis 
E) patient portal
F)kiosk
G)SOAP

Question 2

When performing an in-person screening, you should:

Accepted Answer

A)  sit face-to-face with the patient 
B)  stand while the patient sits 
C)  sit while the patient stands 
D)  both stand 
A)  sit face-to-face with the patient 
B)  stand while the patient sits 
C)  sit while the patient stands 
D)  both stand

Question 3

Match each term with its definition.
-More intense form of screening that developed during wartime and involved the sorting and assessment of soldiers' injuries

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 4

Match each aspect of a patient's chief complaint with its description.
-Describes the pain associated with the symptom

Accepted Answer

A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing 
A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 5

Match each aspect of a patient's chief complaint with its description.
-Describes what makes the symptoms better

Accepted Answer

A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing 
A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 6

Match each term with its definition.
-Beliefs and behaviors that tend to influence how we view others

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 7

A ____ provides a pictorial breakdown of a patient's family health history.

Accepted Answer

A)  tonometer 
B)  genogram 
C)  familiosphere 
D)  radiograph 
A)  tonometer 
B)  genogram 
C)  familiosphere 
D)  radiograph

Question 8

The screening and interview commonly takes place in the:

Accepted Answer

A)  reception area 
B)  office laboratory 
C)  practice manager's office 
D)  examination room 
A)  reception area 
B)  office laboratory 
C)  practice manager's office 
D)  examination room

Question 9

When patients return for follow-up visits, the face-to-face screening should focus on determining:

Accepted Answer

A)  how they have felt since the last office visit 
B)  the status of any outstanding balances on their accounts 
C)  the cause of their symptoms 
D)  when they should return for another follow-up 
A)  how they have felt since the last office visit 
B)  the status of any outstanding balances on their accounts 
C)  the cause of their symptoms 
D)  when they should return for another follow-up

Question 10

Match each term with its definition.
-Identifies the person responsible for providing the screening

Accepted Answer

A) pain assessment 
B) documentation 
C) physical exam 
D) misdiagnosis 
E) patient portal
F)kiosk
G)SOAP 
A) pain assessment 
B) documentation 
C) physical exam 
D) misdiagnosis 
E) patient portal
F)kiosk
G)SOAP

Question 11

When patients do not complete the health history form, you should:

Accepted Answer

A)  tactfully ask if they would like assistance filling out the form 
B)  tell them that the provider cannot treat them unless they complete the form 
C)  do nothing and let the provider handle it 
D)  try to fill out the form on your own, based on what you know about the patient 
A)  tactfully ask if they would like assistance filling out the form 
B)  tell them that the provider cannot treat them unless they complete the form 
C)  do nothing and let the provider handle it 
D)  try to fill out the form on your own, based on what you know about the patient

Question 12

When taking down a patient's chief complaint, you should:

Accepted Answer

A)  include as much medical terminology as possible 
B)  record it in the patient's own words 
C)  record it in your own words 
D)  include your opinion of the diagnosis in the medical record 
A)  include as much medical terminology as possible 
B)  record it in the patient's own words 
C)  record it in your own words 
D)  include your opinion of the diagnosis in the medical record

Question 13

Match each term with its definition.
-Patients with these types of conditions should be given first priority

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 14

The ____ decides what is done by the medical assistant during the in-person screening.

Accepted Answer

A)  practice manager 
B)  patient 
C)  provider 
D)  medical assistant 
A)  practice manager 
B)  patient 
C)  provider 
D)  medical assistant

Question 15

Match each aspect of a patient's chief complaint with its description.
-Describes the area the symptom covers

Accepted Answer

A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing 
A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 16

Match each aspect of a patient's chief complaint with its description.
-Describes the characteristic of the symptom

Accepted Answer

A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing 
A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 17

Match each aspect of a patient's chief complaint with its description.
-Describes where the symptom is found

Accepted Answer

A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing 
A) location 
B) radiation 
C) quality 
D) severity 
E) associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 18

The purpose of the screening is to help patients focus on their:

Accepted Answer

A)  chief complaint 
B)  financial concerns 
C)  family health history 
D)  past medication use 
A)  chief complaint 
B)  financial concerns 
C)  family health history 
D)  past medication use

Question 19

Which of the following practices helps to establish a non-threatening, relaxed atmosphere for a screening?

Accepted Answer

A)  greeting the patient by a pet name 
B)  identifying yourself only by your position 
C)  demanding that the patient share personal information about symptoms 
D)  explaining what you would like the patient to do 
A)  greeting the patient by a pet name 
B)  identifying yourself only by your position 
C)  demanding that the patient share personal information about symptoms 
D)  explaining what you would like the patient to do

Question 20

Match each term with its definition.
-First step taken between medical assistants and patients to make their experience at the office beneficial

Accepted Answer

A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary 
A) phone screening 
B) in-person screening 
C) emergent 
D) triage 
E) chief complaint (C
C) 
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Exam 37: Preparing for Examinations

Match each term with its definition. -Allows a patient to complete a health history form on a computer in the medical office

When performing an in-person screening, you should:

Match each term with its definition. -More intense form of screening that developed during wartime and involved the sorting and assessment of soldiers' injuries

Match each aspect of a patient's chief complaint with its description. -Describes the pain associated with the symptom

Match each aspect of a patient's chief complaint with its description. -Describes what makes the symptoms better

Match each term with its definition. -Beliefs and behaviors that tend to influence how we view others

A ____ provides a pictorial breakdown of a patient's family health history.

The screening and interview commonly takes place in the:

When patients return for follow-up visits, the face-to-face screening should focus on determining:

Match each term with its definition. -Identifies the person responsible for providing the screening

When patients do not complete the health history form, you should:

When taking down a patient's chief complaint, you should:

Match each term with its definition. -Patients with these types of conditions should be given first priority

The ____ decides what is done by the medical assistant during the in-person screening.

Match each aspect of a patient's chief complaint with its description. -Describes the area the symptom covers

Match each aspect of a patient's chief complaint with its description. -Describes the characteristic of the symptom

Match each aspect of a patient's chief complaint with its description. -Describes where the symptom is found

The purpose of the screening is to help patients focus on their:

Which of the following practices helps to establish a non-threatening, relaxed atmosphere for a screening?

Match each term with its definition. -First step taken between medical assistants and patients to make their experience at the office beneficial

The Medical Assistant

The Health Care Team and the Medical Environment, Past and Present

Legal Issues

Ethical Issues

Verbal and Nonverbal Communications

Applying Communication Skills

Introduction to Medical Terminology

Understanding and Building Medical Terms of Body Systems

Anatomic Descriptors and Fundamental Body Structure

The Nervous System

The Senses

The Integumentary System

The Skeletal System

The Muscular System

The Respiratory System

The Circulatory System

The Immune System

The Digestive System

The Urinary System

The Endocrine System

The Reproductive System

Telephone Communications

Written Communications

Operating Computers and Office Equipment

Scheduling Appointments and Receiving Patients

The Medical Record, Documentation, and Filing

Health Insurance

Procedural and Diagnostic Coding

Patient Accounts

Preparing Insurance Claims and Posting Insurance Payments

Patient Billing, Posting Patient Payments, and Collecting Fees

Banking Procedures

Accounts Payable and Accounting Procedures

Infection Control and Medical Asepsis

The Medical History and Patient Screening

Body Measurements and Vital Signs

The Physical Exam

Specialty Exams and Other Procedures

Obgyn Examinations

Pediatric Examinations

The Physicians Office Laboratory

Specimen Collection and Processing

Blood Specimen Collection

Diagnostic Testing

Cardiology Procedures

Radiology Procedures

Preparing for Surgery

Assisting With Minor Surgery

Pharmacology Fundamentals

Measurement Systems, Basic Mathematics, and Dosage Calculations

Administering Oral and Non-Injectable Medications

Administering Injections and Immunizations

Emergencies in the Medical Office and the Community

First Aid for Accidents and Injuries

Rehabilitation

Nutrition, Exercise, and Healthy Living

Practicum and the Job Search

Maintaining the Office Environment

Filters