Question 1

In a face-to-face meeting, men and women are equally likely to offer the first idea.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is NOT a reason why rumours spread fastest and farthest?

Accepted Answer

A) When the information is ambiguous 
B) When the content of the rumour is important to those involved 
C) When the rumour seems credible 
D) When the recipient is anxious 
E) When the sender is anxious 
A) When the information is ambiguous 
B) When the content of the rumour is important to those involved 
C) When the rumour seems credible 
D) When the recipient is anxious 
E) When the sender is anxious

Question 3

The chain of command is fastest for communication between departments.

Accepted Answer

A) True 
 B)False

Question 4

Jargon is an unverified belief that is in general circulation.

Accepted Answer

A) True 
 B)False

Question 5

You are a member of a Canadian company trying to negotiate with a Chinese firm.Which of the following instructions should you be sure to follow?

Accepted Answer

A) Keep meetings with the Chinese brief and to the point. 
B) Provide the Chinese firm with long detailed contracts. 
C) Ensure that all members of your team are able to jump into the discussion at any time. 
D) Provide the Chinese with knowledge of yourself and your culture. 
E) Ignore differences in age and rank when dealing with the Chinese. 
A) Keep meetings with the Chinese brief and to the point. 
B) Provide the Chinese firm with long detailed contracts. 
C) Ensure that all members of your team are able to jump into the discussion at any time. 
D) Provide the Chinese with knowledge of yourself and your culture. 
E) Ignore differences in age and rank when dealing with the Chinese.

Question 6

The essential feature of ________ social media is the capacity to communicate with specific co-workers or to broadcast messages widely.

Accepted Answer

The answer of The essential feature of ________ social media...

Question 7

Julia Franco, the VP of Operations at Zeta Manufacturing, is concerned about the consistently low levels of productivity in the assembly plant.At a meeting with company executives, she proposes that the company invites comments from employees through their internal email system and through an anonymous employee survey and feedback system.Gordon Wong, the VP of Human Resources disagrees.He says, "The best way to get honest and detailed information from these workers is to schedule face-to-face interviews.Only then will we be able to get to the real source of the productivity and morale problems in the assembly unit." Who do you think is correct? Explain your answer.

Accepted Answer

This question tests students' understand

Question 8

Branding is first and foremost used to attract and recruit new employees.

Accepted Answer

A) True 
 B)False

Question 9

Myra knows that her organization should not be using certain chemicals in the production process but has decided not to say anything about it.What is this an example of?

Accepted Answer

A) A rumour 
B) The grapevine 
C) Jargon 
D) Silence 
E) Filtering 
A) A rumour 
B) The grapevine 
C) Jargon 
D) Silence 
E) Filtering

Question 10

Non-verbal communication that occurs by means of facial expressions or physical location relative to the receiver is called ________.

Accepted Answer

The answer of Non-verbal communication that occurs by means of...

Question 11

The condition in which a person's words, thoughts, feelings, and actions all contain the same message is called

Accepted Answer

A) synchronization. 
B) agreement. 
C) alignment. 
D) concordance. 
E) congruence. 
A) synchronization. 
B) agreement. 
C) alignment. 
D) concordance. 
E) congruence.

Question 12

Which of the following is an example of high synchronous communication?

Accepted Answer

A) Memos 
B) Letters 
C) Email 
D) Chat 
E) Face-to-face 
A) Memos 
B) Letters 
C) Email 
D) Chat 
E) Face-to-face

Question 13

Jack spends much of his time speaking up to others in the organization about his concerns and disagreements about the organization's practices.As a result, he tends to experience much less work stress than his co-workers who choose to be silent.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following organizations employ an enterprise social media platform?

Accepted Answer

A) Bell Canada 
B) Sick Kids Hospital 
C) TELUS 
D) Air Canada 
E) General Electric 
A) Bell Canada 
B) Sick Kids Hospital 
C) TELUS 
D) Air Canada 
E) General Electric

Question 15

The potential information-carrying capacity of a communication medium is known as ________.

Accepted Answer

informatio

Question 16

Which of the following will result in a climate of silence?

Accepted Answer

A) Rumours 
B) The grapevine 
C) Jargon 
D) Self-censorship 
E) Filtering 
A) Rumours 
B) The grapevine 
C) Jargon 
D) Self-censorship 
E) Filtering

Question 17

Effective branding conveys both tangible and more symbolic aspects of the employment experience.

Accepted Answer

A) True 
 B)False

Question 18

The Stinky Cheese Company is opening a new plant and needs to hire several hundred new employees.Unfortunately, it is having a very difficult time attracting and recruiting new employees due to the false perception that it is a smelly place to work.You have been hired as a consultant to help them with employer branding.What will you tell them about employer branding in terms of what it is, what kind of factors it conveys, and how best to convey it?

Accepted Answer

You should tell them that the goal of em

Question 19

When listening to another person, good communication techniques recommend expressing your opinion as soon as possible.

Accepted Answer

A) True 
 B)False

Question 20

Speaking up can be perceived as ________ due to inherent power differentials in organizations.

Accepted Answer

The answer of Speaking up can be perceived as ________...

In a face-to-face meeting, men and women are equally likely to offer the first idea.

Which of the following is NOT a reason why rumours spread fastest and farthest?

The chain of command is fastest for communication between departments.

Jargon is an unverified belief that is in general circulation.

You are a member of a Canadian company trying to negotiate with a Chinese firm.Which of the following instructions should you be sure to follow?

The essential feature of ________ social media is the capacity to communicate with specific co-workers or to broadcast messages widely.

Branding is first and foremost used to attract and recruit new employees.

Myra knows that her organization should not be using certain chemicals in the production process but has decided not to say anything about it.What is this an example of?

Non-verbal communication that occurs by means of facial expressions or physical location relative to the receiver is called ________.

The condition in which a person's words, thoughts, feelings, and actions all contain the same message is called

Which of the following is an example of high synchronous communication?

Jack spends much of his time speaking up to others in the organization about his concerns and disagreements about the organization's practices.As a result, he tends to experience much less work stress than his co-workers who choose to be silent.

Which of the following organizations employ an enterprise social media platform?

The potential information-carrying capacity of a communication medium is known as ________.

Which of the following will result in a climate of silence?

Effective branding conveys both tangible and more symbolic aspects of the employment experience.

When listening to another person, good communication techniques recommend expressing your opinion as soon as possible.

Speaking up can be perceived as ________ due to inherent power differentials in organizations.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 10: Communication

In a face-to-face meeting, men and women are equally likely to offer the first idea.

Which of the following is NOT a reason why rumours spread fastest and farthest?

The chain of command is fastest for communication between departments.

Jargon is an unverified belief that is in general circulation.

You are a member of a Canadian company trying to negotiate with a Chinese firm.Which of the following instructions should you be sure to follow?

The essential feature of ________ social media is the capacity to communicate with specific co-workers or to broadcast messages widely.

Branding is first and foremost used to attract and recruit new employees.

Myra knows that her organization should not be using certain chemicals in the production process but has decided not to say anything about it.What is this an example of?

Non-verbal communication that occurs by means of facial expressions or physical location relative to the receiver is called ________.

The condition in which a person's words, thoughts, feelings, and actions all contain the same message is called

Which of the following is an example of high synchronous communication?

Jack spends much of his time speaking up to others in the organization about his concerns and disagreements about the organization's practices.As a result, he tends to experience much less work stress than his co-workers who choose to be silent.

Which of the following organizations employ an enterprise social media platform?

The potential information-carrying capacity of a communication medium is known as ________.

Which of the following will result in a climate of silence?

Effective branding conveys both tangible and more symbolic aspects of the employment experience.

When listening to another person, good communication techniques recommend expressing your opinion as soon as possible.

Speaking up can be perceived as ________ due to inherent power differentials in organizations.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters