Question 1

Gossip can be a source of social and intellectual stimulation.

Accepted Answer

A) True 
 B)False

Question 2

The smaller the difference in physical relaxation between two parties, the more they communicate a status differential to each other.

Accepted Answer

A) True 
 B)False

Question 3

How do computer-mediated groups compare to face-to-face groups when tasked with making a decision?

Accepted Answer

When they meet for only a single session

Question 4

Which of the following is an example of a high-context culture?

Accepted Answer

A) Canada 
B) Australia 
C) Northern Europe 
D) Scandinavia 
E) Japan 
A) Canada 
B) Australia 
C) Northern Europe 
D) Scandinavia 
E) Japan

Question 5

Which of the following are high on non-verbal and paraverbal cues?

Accepted Answer

A) Face-to-face interaction and email 
B) Face-to-face interaction and memos 
C) Letters and memos 
D) Face-to-face interaction and videoconferencing 
E) Computer-mediated groups and face-to-face interactions 
A) Face-to-face interaction and email 
B) Face-to-face interaction and memos 
C) Letters and memos 
D) Face-to-face interaction and videoconferencing 
E) Computer-mediated groups and face-to-face interactions

Question 6

360-degree feedback is also known as

Accepted Answer

A) circular feedback. 
B) multisource feedback. 
C) multiple feedback. 
D) full circle feedback. 
E) multipurpose feedback. 
A) circular feedback. 
B) multisource feedback. 
C) multiple feedback. 
D) full circle feedback. 
E) multipurpose feedback.

Question 7

Renswartz Realty recently implemented a suggestion system.They placed suggestion boxes in various locations throughout the organization and asked employees to put written ideas for improvement in the boxes.However, after six months very few employees have provided suggestions.You have been hired as a consultant to improve the system.You need to tell management what a suggestion system is, why their system is not very effective, and what they can do to make it more effective.What will you tell them?

Accepted Answer

Suggestion systems are designed to enhan

Question 8

Web media are commonly classified as computer-mediated communication.

Accepted Answer

A) True 
 B)False

Question 9

The tendency to avoid communicating unfavourable news to others is called non-verbal communication.

Accepted Answer

A) True 
 B)False

Question 10

The grapevine is a timely, inexpensive source of information.

Accepted Answer

A) True 
 B)False

Question 11

Non-verbal communication does NOT include

Accepted Answer

A) the way one decorates and arranges one's office. 
B) the clothing one wears. 
C) one's use of jargon. 
D) one's body language. 
E) props and artifacts. 
A) the way one decorates and arranges one's office. 
B) the clothing one wears. 
C) one's use of jargon. 
D) one's body language. 
E) props and artifacts.

Question 12

The constructive expression of disagreement or concern about work unit or organizational practices is known as

Accepted Answer

A) the grapevine. 
B) jargon. 
C) voice. 
D) informal communication. 
E) the mum effect. 
A) the grapevine. 
B) jargon. 
C) voice. 
D) informal communication. 
E) the mum effect.

Question 13

Which of the following is NOT one of the most important features of enterprise social media platforms?

Accepted Answer

A) Opportunity to post 
B) Opportunity to search 
C) Opportunity to edit 
D) Opportunity to comment 
E) Opportunity to evaluate 
A) Opportunity to post 
B) Opportunity to search 
C) Opportunity to edit 
D) Opportunity to comment 
E) Opportunity to evaluate

Question 14

Jargon is a form of

Accepted Answer

A) decoding. 
B) non-verbal communication. 
C) verbal communication. 
D) body language. 
E) communication media. 
A) decoding. 
B) non-verbal communication. 
C) verbal communication. 
D) body language. 
E) communication media.

Question 15

Effective communication occurs when the right information gets to the right people ________.

Accepted Answer

The answer of Effective communication occurs when the right information...

Question 16

Employees who are conscientious and ________ are most likely to speak up.

Accepted Answer

The answer of Employees who are conscientious and ________ are...

Question 17

Enterprise social ________ refers to a private work-related social media platform that is accessible only by organizational members.

Accepted Answer

The answer of Enterprise social ________ refers to a private...

Question 18

Rumours are

Accepted Answer

A) examples of non-verbal communication. 
B) examples of jargon. 
C) always false. 
D) examples of filtering. 
E) unverified beliefs. 
A) examples of non-verbal communication. 
B) examples of jargon. 
C) always false. 
D) examples of filtering. 
E) unverified beliefs.

Question 19

Voice can be contrasted with silence.

Accepted Answer

A) True 
 B)False

Question 20

A performance appraisal system that has been adopted by several companies to enhance communication is called 360-degree feedback.

Accepted Answer

A) True 
 B)False

Gossip can be a source of social and intellectual stimulation.

The smaller the difference in physical relaxation between two parties, the more they communicate a status differential to each other.

How do computer-mediated groups compare to face-to-face groups when tasked with making a decision?

Which of the following is an example of a high-context culture?

Which of the following are high on non-verbal and paraverbal cues?

360-degree feedback is also known as

Web media are commonly classified as computer-mediated communication.

The tendency to avoid communicating unfavourable news to others is called non-verbal communication.

The grapevine is a timely, inexpensive source of information.

Non-verbal communication does NOT include

The constructive expression of disagreement or concern about work unit or organizational practices is known as

Which of the following is NOT one of the most important features of enterprise social media platforms?

Jargon is a form of

Effective communication occurs when the right information gets to the right people ________.

Employees who are conscientious and ________ are most likely to speak up.

Enterprise social ________ refers to a private work-related social media platform that is accessible only by organizational members.

Rumours are

Voice can be contrasted with silence.

A performance appraisal system that has been adopted by several companies to enhance communication is called 360-degree feedback.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 10: Communication

Gossip can be a source of social and intellectual stimulation.

The smaller the difference in physical relaxation between two parties, the more they communicate a status differential to each other.

How do computer-mediated groups compare to face-to-face groups when tasked with making a decision?

Which of the following is an example of a high-context culture?

Which of the following are high on non-verbal and paraverbal cues?

360-degree feedback is also known as

Web media are commonly classified as computer-mediated communication.

The tendency to avoid communicating unfavourable news to others is called non-verbal communication.

The grapevine is a timely, inexpensive source of information.

Non-verbal communication does NOT include

The constructive expression of disagreement or concern about work unit or organizational practices is known as

Which of the following is NOT one of the most important features of enterprise social media platforms?

Jargon is a form of

Effective communication occurs when the right information gets to the right people ________.

Employees who are conscientious and ________ are most likely to speak up.

Enterprise social ________ refers to a private work-related social media platform that is accessible only by organizational members.

Rumours are

Voice can be contrasted with silence.

A performance appraisal system that has been adopted by several companies to enhance communication is called 360-degree feedback.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters