Exam 10: Communication

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In an electronic meeting, men and women are equally likely to offer the first idea.

(True/False)
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What are the basic forms of communication which take place in a chain of command? What factors often lead to ineffective communication in a chain of command?

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________ promote upward communication by soliciting ideas for work improvements from employees.

(Short Answer)
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Cyberloafers tend to be introverted males.

(True/False)
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Which of the following is seen as less professional in North America?

(Multiple Choice)
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Much ________ material involves releasing pent-up emotions concerning bosses or customers that can't otherwise be comfortably expressed.

(Short Answer)
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Self-censorship will result in a climate of ________.

(Short Answer)
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Gender differences in communication develop during adulthood.

(True/False)
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Rumours seem to spread fastest and farthest when the sender is anxious.

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In Brazil, being ________ for an appointment is a sign of success.

(Short Answer)
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Communication that relies on computer technology to facilitate information exchange is called ________.

(Short Answer)
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Which of the following is most accurate about male and female communication styles?

(Multiple Choice)
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What did middle managers working in the California information technology sector use to "profile" the identity and status of office occupants?

(Multiple Choice)
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ACME Realty wants to provide employees with feedback, but have found that the traditional approach of having the boss tell employees how they are doing has become time consuming and difficult as the number of employees continues to increase.The company is considering using 360-feedback, but management does not know very much about it.They have hired you to explain to them what it is and what it can be used for.What will you tell them?

(Essay)
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________ do not translate well across cultures.

(Short Answer)
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Voice tends to be perceived as a low risk form of communication.

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It is difficult to regulate non-verbal behaviour when we are feeling very strong emotions.

(True/False)
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Traditionally, employee performance appraisal has been viewed as an exercise in

(Multiple Choice)
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________ is the specialized verbal language characteristic of a particular occupation, profession, or organization.

(Short Answer)
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One of the challenges of social media is cyberloafing.

(True/False)
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