Question 1

Which of the following is targeted directly at the stressor itself?

Accepted Answer

A) Physiological reactions 
B) Defence mechanisms 
C) Social support 
D) Problem solving 
E) Work/life programs 
A) Physiological reactions 
B) Defence mechanisms 
C) Social support 
D) Problem solving 
E) Work/life programs D

Question 2

Women are more likely to report emotional exhaustion, and men are more likely to report ________.

Accepted Answer

depersonalization

Question 3

________ stressors directly damage goal attainment.

Accepted Answer

Hindrance

Question 4

France has gone so far as to legislate the right of workers to ignore after-hours messages.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following events is least likely to happen when conflict begins between two groups?

Accepted Answer

A) The parties begin to conceal information from each other. 
B) On each side, conciliatory persons who are skilled at conflict resolution emerge as leaders. 
C) Each group becomes more cohesive. 
D) While the opposite party is negatively stereotyped, the image of one's own position is boosted. 
E) Contact with the opposite party is discouraged. 
A) The parties begin to conceal information from each other. 
B) On each side, conciliatory persons who are skilled at conflict resolution emerge as leaders. 
C) Each group becomes more cohesive. 
D) While the opposite party is negatively stereotyped, the image of one's own position is boosted. 
E) Contact with the opposite party is discouraged.

Question 6

Externals are more prone to simple anxiety-reduction strategies that only work in the short run.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is most accurate about the relationship between personality and stress?

Accepted Answer

A) Internals are more likely to feel anxious in the face of potential stressors. 
B) Externals are more likely to confront stressors directly. 
C) Externals are more likely to feel anxious in the face of potential stressors. 
D) People low in negative affectivity feel stressed in response to the demands of a heavy workload. 
E) People high in negative affectivity report more objective but less subjective stress. 
A) Internals are more likely to feel anxious in the face of potential stressors. 
B) Externals are more likely to confront stressors directly. 
C) Externals are more likely to feel anxious in the face of potential stressors. 
D) People low in negative affectivity feel stressed in response to the demands of a heavy workload. 
E) People high in negative affectivity report more objective but less subjective stress.

Question 8

A compromise style tends to maximize assertiveness for your own position and minimize cooperative responses.

Accepted Answer

A) True 
 B)False

Question 9

Stress from not knowing how to use workplace information and communication technologies is called techno-stress.

Accepted Answer

A) True 
 B)False

Question 10

Attending work when ill is called

Accepted Answer

A) Type A behaviour pattern. 
B) burnout. 
C) work engagement. 
D) presenteeism. 
E) workaholism. 
A) Type A behaviour pattern. 
B) burnout. 
C) work engagement. 
D) presenteeism. 
E) workaholism.

Question 11

Abusive managers often come from abusive families.

Accepted Answer

A) True 
 B)False

Question 12

Abusive supervision refers to the bullying of subordinates by managers.

Accepted Answer

A) True 
 B)False

Question 13

In the context of work groups and teams, relationship and ________ conflict tend to be detrimental to member satisfaction and team performance.

Accepted Answer

The answer of In the context of work groups and...

Question 14

Burnout is an example of a stressor.

Accepted Answer

A) True 
 B)False

Question 15

People high in negative affectivity are particularly likely to feel stressed in response to the demands of a(n)________.

Accepted Answer

The answer of People high in negative affectivity are particularly...

Question 16

Which of the following is most accurate about the relationship between personality and stress?

Accepted Answer

A) Internals are more likely to feel anxious in the face of potential stressors. 
B) Externals are more likely to confront stressors directly. 
C) Internals are more likely to confront stressors directly. 
D) People low in negative affectivity feel stressed in response to the demands of a heavy workload. 
E) People high in negative affectivity report more objective but less subjective stress. 
A) Internals are more likely to feel anxious in the face of potential stressors. 
B) Externals are more likely to confront stressors directly. 
C) Internals are more likely to confront stressors directly. 
D) People low in negative affectivity feel stressed in response to the demands of a heavy workload. 
E) People high in negative affectivity report more objective but less subjective stress.

Question 17

Mindfulness is a state in which people are highly aware of an attentive to what is happening in the present.

Accepted Answer

A) True 
 B)False

Question 18

Depression is a common health problem connected to presenteeism.

Accepted Answer

A) True 
 B)False

Question 19

What strategies were found to be most effective in a study in which new hires who negotiated received a salary premium?

Accepted Answer

A) Compromising and accommodating 
B) Compromising and collaborating 
C) Accommodating and competing 
D) Collaborating and competing 
E) Compromising and competing 
A) Compromising and accommodating 
B) Compromising and collaborating 
C) Accommodating and competing 
D) Collaborating and competing 
E) Compromising and competing

Question 20

Internals are more likely to feel anxious in the face of potential stressors.

Accepted Answer

A) True 
 B)False

Which of the following is targeted directly at the stressor itself?

Women are more likely to report emotional exhaustion, and men are more likely to report ________.

________ stressors directly damage goal attainment.

France has gone so far as to legislate the right of workers to ignore after-hours messages.

Which of the following events is least likely to happen when conflict begins between two groups?

Externals are more prone to simple anxiety-reduction strategies that only work in the short run.

Which of the following is most accurate about the relationship between personality and stress?

A compromise style tends to maximize assertiveness for your own position and minimize cooperative responses.

Stress from not knowing how to use workplace information and communication technologies is called techno-stress.

Attending work when ill is called

Abusive managers often come from abusive families.

Abusive supervision refers to the bullying of subordinates by managers.

In the context of work groups and teams, relationship and ________ conflict tend to be detrimental to member satisfaction and team performance.

Burnout is an example of a stressor.

People high in negative affectivity are particularly likely to feel stressed in response to the demands of a(n)________.

Which of the following is most accurate about the relationship between personality and stress?

Mindfulness is a state in which people are highly aware of an attentive to what is happening in the present.

Depression is a common health problem connected to presenteeism.

What strategies were found to be most effective in a study in which new hires who negotiated received a salary premium?

Internals are more likely to feel anxious in the face of potential stressors.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 13: Conflict and Stress

Which of the following is targeted directly at the stressor itself?

Women are more likely to report emotional exhaustion, and men are more likely to report ________.

________ stressors directly damage goal attainment.

France has gone so far as to legislate the right of workers to ignore after-hours messages.

Which of the following events is least likely to happen when conflict begins between two groups?

Externals are more prone to simple anxiety-reduction strategies that only work in the short run.

Which of the following is most accurate about the relationship between personality and stress?

A compromise style tends to maximize assertiveness for your own position and minimize cooperative responses.

Stress from not knowing how to use workplace information and communication technologies is called techno-stress.

Attending work when ill is called

Abusive managers often come from abusive families.

Abusive supervision refers to the bullying of subordinates by managers.

In the context of work groups and teams, relationship and ________ conflict tend to be detrimental to member satisfaction and team performance.

Burnout is an example of a stressor.

People high in negative affectivity are particularly likely to feel stressed in response to the demands of a(n)________.

Which of the following is most accurate about the relationship between personality and stress?

Mindfulness is a state in which people are highly aware of an attentive to what is happening in the present.

Depression is a common health problem connected to presenteeism.

What strategies were found to be most effective in a study in which new hires who negotiated received a salary premium?

Internals are more likely to feel anxious in the face of potential stressors.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Organizational Structure

Organizational Change, Development, and Innovation

Filters