Question 1

Which of the following represents the relationship between the type of stressor and performance?

Accepted Answer

A) Hindrance and challenge stressors can damage and stimulate performance. 
B) Hindrance and challenge stressors can damage but not stimulate performance. 
C) Hindrance and challenge stressors can damage performance, but only challenge stressors can stimulate performance. 
D) Hindrance and challenge stressors can damage performance, but only hindrance stressors can stimulate performance. 
E) Hindrance stressors can damage performance, and challenge stressors stimulate performance. 
A) Hindrance and challenge stressors can damage and stimulate performance. 
B) Hindrance and challenge stressors can damage but not stimulate performance. 
C) Hindrance and challenge stressors can damage performance, but only challenge stressors can stimulate performance. 
D) Hindrance and challenge stressors can damage performance, but only hindrance stressors can stimulate performance. 
E) Hindrance stressors can damage performance, and challenge stressors stimulate performance.

Question 2

In general, those with high self-esteem, high conscientiousness, and internal control report less ________.

Accepted Answer

The answer of In general, those with high self-esteem, high...

Question 3

What country has legislated the right of workers to ignore after-hours messages?

Accepted Answer

A) Canada 
B) United States 
C) Germany 
D) France 
E) Belgium 
A) Canada 
B) United States 
C) Germany 
D) France 
E) Belgium

Question 4

Which of the following statements concerning compromise is FALSE?

Accepted Answer

A) Compromise involves each party giving up something with the expectation that it will receive something in exchange. 
B) Compromise is especially useful for resolving conflicts that stem from power differences. 
C) The goal of compromise is to establish rules of exchange to resolve conflict. 
D) Effective compromises are highly dependent on the bargaining skills and the good will of the bargainers. 
E) Compromise is especially useful for resolving conflicts that stem from scarce resources. 
A) Compromise involves each party giving up something with the expectation that it will receive something in exchange. 
B) Compromise is especially useful for resolving conflicts that stem from power differences. 
C) The goal of compromise is to establish rules of exchange to resolve conflict. 
D) Effective compromises are highly dependent on the bargaining skills and the good will of the bargainers. 
E) Compromise is especially useful for resolving conflicts that stem from scarce resources.

Question 5

Workaholics perform better than their more laid-back colleagues.

Accepted Answer

A) True 
 B)False

Question 6

The job demands-resources model is a model that specifies

Accepted Answer

A) how job demands and job resources cause burnout. 
B) how job demands cause stress and job resources cause well-being. 
C) how job demands cause burnout and job resources cause engagement. 
D) how job demands and job resources cause engagement. 
E) how job demands and job resources cause stress. 
A) how job demands and job resources cause burnout. 
B) how job demands cause stress and job resources cause well-being. 
C) how job demands cause burnout and job resources cause engagement. 
D) how job demands and job resources cause engagement. 
E) how job demands and job resources cause stress.

Question 7

Bob's boss criticizes him for turning in a report late.The stressed-out Bob responds "I'm not the only one.Everyone else around here turns in late reports too." This is probably an example of

Accepted Answer

A) projection. 
B) displacement. 
C) rationalization. 
D) compensation. 
E) reaction formation. 
A) projection. 
B) displacement. 
C) rationalization. 
D) compensation. 
E) reaction formation.

Question 8

The feeling that work demands have invaded non-work time, we must be constantly and immediately available, or our behaviour is being monitored is called

Accepted Answer

A) techno-ambiguity. 
B) techno-uncertainty. 
C) techno-insecurity. 
D) techno-invasion. 
E) techno-overload. 
A) techno-ambiguity. 
B) techno-uncertainty. 
C) techno-insecurity. 
D) techno-invasion. 
E) techno-overload.

Question 9

The textbook states that organizations should be striving to foster exactly the opposite of burnout, which is high

Accepted Answer

A) loyalty. 
B) goal setting. 
C) work engagement. 
D) laissez-faire. 
E) organizational citizenship behaviour. 
A) loyalty. 
B) goal setting. 
C) work engagement. 
D) laissez-faire. 
E) organizational citizenship behaviour.

Question 10

When resources are high, increased job demands are associated with a higher probability of death.

Accepted Answer

A) True 
 B)False

Question 11

What are the main types of conflict and how are they related to member satisfaction and team performance?

Accepted Answer

Relationship conflict, task conflict, an

Question 12

Jobs with heavy workloads and considerable decision-making authority seem to prompt heart disease.

Accepted Answer

A) True 
 B)False

Question 13

A profile of abusive managers shows that they often come from abusive ________.

Accepted Answer

The answer of A profile of abusive managers shows that...

Question 14

Companies with more ________ workforces have better financial performance and customer satisfaction.

Accepted Answer

The answer of Companies with more ________ workforces have better...

Question 15

Constructive conflict is most likely when the tendency to avoid conflict is suppressed and the parties engage in open-minded discussion of their differences.

Accepted Answer

A) True 
 B)False

Question 16

Timothy was very scared that he would be laid off due to the recession, but he went around the office acting happy and relaxed.This "false front" is an example of ________.

Accepted Answer

The answer of Timothy was very scared that he would...

Question 17

A repeated negative behaviour directed towards one or more individuals of lower power or status that creates a hostile work environment is known as

Accepted Answer

A) sexual harassment. 
B) bullying. 
C) violence 
D) burnout. 
E) a stressor. 
A) sexual harassment. 
B) bullying. 
C) violence 
D) burnout. 
E) a stressor.

Question 18

The bullying of subordinates by managers is called ________ supervision.

Accepted Answer

The answer of The bullying of subordinates by managers is...

Question 19

Compromise combines intermediate levels of assertiveness and cooperation.

Accepted Answer

A) True 
 B)False

Question 20

What is bullying and what factors distinguish it as a stress-inducing form of conflict?

Accepted Answer

Bullying refers to repeated negative beh

Which of the following represents the relationship between the type of stressor and performance?

In general, those with high self-esteem, high conscientiousness, and internal control report less ________.

What country has legislated the right of workers to ignore after-hours messages?

Which of the following statements concerning compromise is FALSE?

Workaholics perform better than their more laid-back colleagues.

The job demands-resources model is a model that specifies

Bob's boss criticizes him for turning in a report late.The stressed-out Bob responds "I'm not the only one.Everyone else around here turns in late reports too." This is probably an example of

The feeling that work demands have invaded non-work time, we must be constantly and immediately available, or our behaviour is being monitored is called

The textbook states that organizations should be striving to foster exactly the opposite of burnout, which is high

When resources are high, increased job demands are associated with a higher probability of death.

What are the main types of conflict and how are they related to member satisfaction and team performance?

Jobs with heavy workloads and considerable decision-making authority seem to prompt heart disease.

A profile of abusive managers shows that they often come from abusive ________.

Companies with more ________ workforces have better financial performance and customer satisfaction.

Constructive conflict is most likely when the tendency to avoid conflict is suppressed and the parties engage in open-minded discussion of their differences.

Timothy was very scared that he would be laid off due to the recession, but he went around the office acting happy and relaxed.This "false front" is an example of ________.

A repeated negative behaviour directed towards one or more individuals of lower power or status that creates a hostile work environment is known as

The bullying of subordinates by managers is called ________ supervision.

Compromise combines intermediate levels of assertiveness and cooperation.

What is bullying and what factors distinguish it as a stress-inducing form of conflict?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 13: Conflict and Stress

Which of the following represents the relationship between the type of stressor and performance?

In general, those with high self-esteem, high conscientiousness, and internal control report less ________.

What country has legislated the right of workers to ignore after-hours messages?

Which of the following statements concerning compromise is FALSE?

Workaholics perform better than their more laid-back colleagues.

The job demands-resources model is a model that specifies

Bob's boss criticizes him for turning in a report late.The stressed-out Bob responds "I'm not the only one.Everyone else around here turns in late reports too." This is probably an example of

The feeling that work demands have invaded non-work time, we must be constantly and immediately available, or our behaviour is being monitored is called

The textbook states that organizations should be striving to foster exactly the opposite of burnout, which is high

When resources are high, increased job demands are associated with a higher probability of death.

What are the main types of conflict and how are they related to member satisfaction and team performance?

Jobs with heavy workloads and considerable decision-making authority seem to prompt heart disease.

A profile of abusive managers shows that they often come from abusive ________.

Companies with more ________ workforces have better financial performance and customer satisfaction.

Constructive conflict is most likely when the tendency to avoid conflict is suppressed and the parties engage in open-minded discussion of their differences.

Timothy was very scared that he would be laid off due to the recession, but he went around the office acting happy and relaxed.This "false front" is an example of ________.

A repeated negative behaviour directed towards one or more individuals of lower power or status that creates a hostile work environment is known as

The bullying of subordinates by managers is called ________ supervision.

Compromise combines intermediate levels of assertiveness and cooperation.

What is bullying and what factors distinguish it as a stress-inducing form of conflict?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Organizational Structure

Organizational Change, Development, and Innovation

Filters