Question 1

If you have a friend at work who is experiencing high job demands and time pressure, what might you expect from your friend?

Accepted Answer

A) Absenteeism 
B) Presenteeism 
C) Burnout 
D) Bullying 
E) Abusive supervision 
A) Absenteeism 
B) Presenteeism 
C) Burnout 
D) Bullying 
E) Abusive supervision

Question 2

Which of the following is most accurate about the effects of conflict?

Accepted Answer

A) Relationship conflict is helpful to member satisfaction and team performance. 
B) Relationship and process conflict is helpful to member satisfaction and team performance. 
C) Relationship and process conflict is detrimental to member satisfaction and team performance. 
D) Relationship and process conflict is detrimental to member satisfaction but helpful for team performance. 
E) Relationship and process conflict is helpful to member satisfaction but detrimental to team performance. 
A) Relationship conflict is helpful to member satisfaction and team performance. 
B) Relationship and process conflict is helpful to member satisfaction and team performance. 
C) Relationship and process conflict is detrimental to member satisfaction and team performance. 
D) Relationship and process conflict is detrimental to member satisfaction but helpful for team performance. 
E) Relationship and process conflict is helpful to member satisfaction but detrimental to team performance.

Question 3

People high in negative affectivity are particularly likely to feel stressed in response to the demands of poor job design.

Accepted Answer

A) True 
 B)False

Question 4

Professionals are most likely to experience stress from job insecurity and change for which of the following reasons?

Accepted Answer

A) The boundary roles they occupy tend to be insecure positions. 
B) They face the constant threat of automation. 
C) They tend to be overqualified or too specialized to easily obtain jobs in related industries should social or economic forces change. 
D) The great amount of authority they possess in the organization may make them the targets of much hostility. 
E) Increasing pressures for corporate performance have led to the recruitment of many professionals in recent years. 
A) The boundary roles they occupy tend to be insecure positions. 
B) They face the constant threat of automation. 
C) They tend to be overqualified or too specialized to easily obtain jobs in related industries should social or economic forces change. 
D) The great amount of authority they possess in the organization may make them the targets of much hostility. 
E) Increasing pressures for corporate performance have led to the recruitment of many professionals in recent years.

Question 5

In some cases, cyberbullying is ________ in that messages are posted publicly on Facebook, Twitter, YouTube, blogs, and web pages.

Accepted Answer

The answer of In some cases, cyberbullying is ________ in...

Question 6

Mindfulness seems to make people more inclined toward negative mood.

Accepted Answer

A) True 
 B)False

Question 7

________ can be a stressor at levels that are either too low or too high.

Accepted Answer

The answer of ________ can be a stressor at levels...

Question 8

A superordinate goal is a goal that requires

Accepted Answer

A) conflict. 
B) collaboration. 
C) competition. 
D) compromise. 
E) accommodation. 
A) conflict. 
B) collaboration. 
C) competition. 
D) compromise. 
E) accommodation.

Question 9

When resources are high, increased ________ are associated with a lower probability of death.

Accepted Answer

The answer of When resources are high, increased ________ are...

Question 10

When does task conflict benefit team performance?

Accepted Answer

A) When the task is routine and does not require a variety of perspectives to be considered 
B) When the task is routine and requires a variety of perspectives to be considered 
C) When the task is non-routine and does not require a variety of perspectives to be considered 
D) When the task is non-routine and requires a variety of perspectives to be considered 
E) When the task is routine and it does not require a variety of skills to be performed 
A) When the task is routine and does not require a variety of perspectives to be considered 
B) When the task is routine and requires a variety of perspectives to be considered 
C) When the task is non-routine and does not require a variety of perspectives to be considered 
D) When the task is non-routine and requires a variety of perspectives to be considered 
E) When the task is routine and it does not require a variety of skills to be performed

Question 11

All Type As are workaholics.

Accepted Answer

A) True 
 B)False

Question 12

Abusive supervision is especially damaging to employee well-being.

Accepted Answer

A) True 
 B)False

Question 13

Terry is a sales clerk who serves as an interface between her department store and the buying public.As such she holds a(n)________ role position.

Accepted Answer

The answer of Terry is a sales clerk who serves...

Question 14

In the context of work groups and teams, relationship and process conflict tend to be beneficial to member satisfaction and team performance.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is NOT an example of a problem-solving reaction to stress?

Accepted Answer

A) Rationalization 
B) Delegation 
C) Time management 
D) Talking it out 
E) Asking for help 
A) Rationalization 
B) Delegation 
C) Time management 
D) Talking it out 
E) Asking for help

Question 16

Type A personalities experience less job satisfaction.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following best describes constructive conflict?

Accepted Answer

A) A strategy of increasing conflict to motivate change 
B) The benefits outweigh the costs 
C) The benefits outweigh the loss 
D) A strategy of preventing conflict to improve decision making 
E) A strategy of finding benefits of a conflict for all parties 
A) A strategy of increasing conflict to motivate change 
B) The benefits outweigh the costs 
C) The benefits outweigh the loss 
D) A strategy of preventing conflict to improve decision making 
E) A strategy of finding benefits of a conflict for all parties

Question 18

Distributive negotiation assumes a zero-sum, win-lose situation in which a fixed pie is divided up between the parties.

Accepted Answer

A) True 
 B)False

Question 19

The individual who uses the most defence mechanisms against stress is exhibiting the best pattern of coping with stress.

Accepted Answer

A) True 
 B)False

Question 20

The bullying of subordinates by managers is called

Accepted Answer

A) cyberbullying. 
B) mobbing. 
C) abusive supervision. 
D) sexual harassment. 
E) the deaf ear syndrome. 
A) cyberbullying. 
B) mobbing. 
C) abusive supervision. 
D) sexual harassment. 
E) the deaf ear syndrome.

If you have a friend at work who is experiencing high job demands and time pressure, what might you expect from your friend?

Which of the following is most accurate about the effects of conflict?

People high in negative affectivity are particularly likely to feel stressed in response to the demands of poor job design.

Professionals are most likely to experience stress from job insecurity and change for which of the following reasons?

In some cases, cyberbullying is ________ in that messages are posted publicly on Facebook, Twitter, YouTube, blogs, and web pages.

Mindfulness seems to make people more inclined toward negative mood.

________ can be a stressor at levels that are either too low or too high.

A superordinate goal is a goal that requires

When resources are high, increased ________ are associated with a lower probability of death.

When does task conflict benefit team performance?

All Type As are workaholics.

Abusive supervision is especially damaging to employee well-being.

Terry is a sales clerk who serves as an interface between her department store and the buying public.As such she holds a(n)________ role position.

In the context of work groups and teams, relationship and process conflict tend to be beneficial to member satisfaction and team performance.

Which of the following is NOT an example of a problem-solving reaction to stress?

Type A personalities experience less job satisfaction.

Which of the following best describes constructive conflict?

Distributive negotiation assumes a zero-sum, win-lose situation in which a fixed pie is divided up between the parties.

The individual who uses the most defence mechanisms against stress is exhibiting the best pattern of coping with stress.

The bullying of subordinates by managers is called

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 13: Conflict and Stress

If you have a friend at work who is experiencing high job demands and time pressure, what might you expect from your friend?

Which of the following is most accurate about the effects of conflict?

People high in negative affectivity are particularly likely to feel stressed in response to the demands of poor job design.

Professionals are most likely to experience stress from job insecurity and change for which of the following reasons?

In some cases, cyberbullying is ________ in that messages are posted publicly on Facebook, Twitter, YouTube, blogs, and web pages.

Mindfulness seems to make people more inclined toward negative mood.

________ can be a stressor at levels that are either too low or too high.

A superordinate goal is a goal that requires

When resources are high, increased ________ are associated with a lower probability of death.

When does task conflict benefit team performance?

All Type As are workaholics.

Abusive supervision is especially damaging to employee well-being.

Terry is a sales clerk who serves as an interface between her department store and the buying public.As such she holds a(n)________ role position.

In the context of work groups and teams, relationship and process conflict tend to be beneficial to member satisfaction and team performance.

Which of the following is NOT an example of a problem-solving reaction to stress?

Type A personalities experience less job satisfaction.

Which of the following best describes constructive conflict?

Distributive negotiation assumes a zero-sum, win-lose situation in which a fixed pie is divided up between the parties.

The individual who uses the most defence mechanisms against stress is exhibiting the best pattern of coping with stress.

The bullying of subordinates by managers is called

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Organizational Structure

Organizational Change, Development, and Innovation

Filters