Question 1

The systematic process by which an organization brings new employees into its culture is called

Accepted Answer

A)  internal integration. 
B)  organizational learning. 
C)  organizational socialization. 
D)  employee awareness. 
A)  internal integration. 
B)  organizational learning. 
C)  organizational socialization. 
D)  employee awareness.

Question 2

When you walk into the manufacturing plant where Mike works, you immediately see a huge banner stating, "Proudly Made in the U.S.A." There are also numerous American flags hanging around the walls of the plant. These represent the firm's

Accepted Answer

A)  shared behaviors. 
B)  cultural values. 
C)  cultural symbols. 
D)  shared mission. 
A)  shared behaviors. 
B)  cultural values. 
C)  cultural symbols. 
D)  shared mission.

Question 3

Jaleel notices that his coworker is selling used parts as "new" in order to increase his total sales revenue. Since this practice is against company policy, Jaleel tells his supervisor about the situation. Jaleel is a whistle-blower.

Accepted Answer

A) True 
 B)False

Question 4

Describe how an organization's culture may be modified.

Accepted Answer

The same practices used to sustain an or

Question 5

An organizational culture emerges when members share knowledge and assumptions as they discover ways of coping with issues of external adaptation and internal integration.

Accepted Answer

A) True 
 B)False

Question 6

When the Mary Kay Cosmetics company holds an elaborate ceremony to award pink Cadillac cars to its high achieving salespeople, it is an example of which organizational rite?

Accepted Answer

A)  rite of passage 
B)  rite of enhancement 
C)  rite of degradation 
D)  rite of integration 
A)  rite of passage 
B)  rite of enhancement 
C)  rite of degradation 
D)  rite of integration

Question 7

What role does management play in establishing the ethical culture of a firm?

Accepted Answer

A)  The presence of ethical behavior by managers is influential to the organization's culture, but the absence of ethical behavior is not. 
B)  Whether managers act ethically or not has no bearing on the ethical culture of a firm's organization. 
C)  Only managers that deal with entities outside the firm have a responsibility to act ethically and thus impact the firm's organizational culture. 
D)  The presence or absence of ethical behavior in managerial actions both influences and reflects the organization's culture. 
A)  The presence of ethical behavior by managers is influential to the organization's culture, but the absence of ethical behavior is not. 
B)  Whether managers act ethically or not has no bearing on the ethical culture of a firm's organization. 
C)  Only managers that deal with entities outside the firm have a responsibility to act ethically and thus impact the firm's organizational culture. 
D)  The presence or absence of ethical behavior in managerial actions both influences and reflects the organization's culture.

Question 8

In the organizational socialization process, when folklore is reinforced in a company, it serves

Accepted Answer

A)  as a step-by-step training guide for how to perform each job. 
B)  as a reward system for employees who go "above and beyond." 
C)  as a benchmark for the selection of new employees. 
D)  to reinforce a code of conduct for "how we do things around here." 
A)  as a step-by-step training guide for how to perform each job. 
B)  as a reward system for employees who go "above and beyond." 
C)  as a benchmark for the selection of new employees. 
D)  to reinforce a code of conduct for "how we do things around here."

Question 9

The external environment of a firm is constantly changing. How a firm will find a niche in and cope with this changing environment is referred to as

Accepted Answer

A)  external adaptation and survival. 
B)  survival of the fittest. 
C)  organizational adaptation. 
D)  external integration and adjustment. 
A)  external adaptation and survival. 
B)  survival of the fittest. 
C)  organizational adaptation. 
D)  external integration and adjustment.

Question 10

What step of the organizational socialization process is an employee in who is learning all aspects of a business in order to develop mastery in one or more skills?

Accepted Answer

A)  challenging work assignments 
B)  training to develop capabilities consistent with culture 
C)  adoption of cultural value policies 
D)  role model to sustain culture 
A)  challenging work assignments 
B)  training to develop capabilities consistent with culture 
C)  adoption of cultural value policies 
D)  role model to sustain culture

Question 11

When it comes to ethics, organizational culture involves a complex interplay of _______ that may support either ethical or unethical behavior.

Accepted Answer

A)  formal systems 
B)  informal systems 
C)  formal and informal systems 
D)  formal, informal and legal systems 
A)  formal systems 
B)  informal systems 
C)  formal and informal systems 
D)  formal, informal and legal systems

Question 12

The term used to refer to multiple cultures being present within an organization is

Accepted Answer

A)  countercultures. 
B)  subcultures. 
C)  microcultures. 
D)  multicultures. 
A)  countercultures. 
B)  subcultures. 
C)  microcultures. 
D)  multicultures.

Question 13

Describe the elements of an entrepreneurial culture.

Accepted Answer

High levels of risk taking and creativit

Question 14

Edwin works at an oil refinery that has been violating EPA requirements by dumping contaminated waste into a nearby waterway. Edwin reports what he knows to a local news reporter with the intention of getting the company to change this harmful practice. Edwin's behavior would be classified as

Accepted Answer

A)  external survival. 
B)  internal integration. 
C)  whistle-blowing. 
D)  cultural sabotage. 
A)  external survival. 
B)  internal integration. 
C)  whistle-blowing. 
D)  cultural sabotage.

Question 15

Describe the difference between external adaptation and survival and internal integration. What must leaders be aware of in each?

Accepted Answer

External adaptation and survival refer t

The systematic process by which an organization brings new employees into its culture is called

When you walk into the manufacturing plant where Mike works, you immediately see a huge banner stating, "Proudly Made in the U.S.A." There are also numerous American flags hanging around the walls of the plant. These represent the firm's

Jaleel notices that his coworker is selling used parts as "new" in order to increase his total sales revenue. Since this practice is against company policy, Jaleel tells his supervisor about the situation. Jaleel is a whistle-blower.

Describe how an organization's culture may be modified.

An organizational culture emerges when members share knowledge and assumptions as they discover ways of coping with issues of external adaptation and internal integration.

When the Mary Kay Cosmetics company holds an elaborate ceremony to award pink Cadillac cars to its high achieving salespeople, it is an example of which organizational rite?

What role does management play in establishing the ethical culture of a firm?

In the organizational socialization process, when folklore is reinforced in a company, it serves

The external environment of a firm is constantly changing. How a firm will find a niche in and cope with this changing environment is referred to as

What step of the organizational socialization process is an employee in who is learning all aspects of a business in order to develop mastery in one or more skills?

When it comes to ethics, organizational culture involves a complex interplay of _______ that may support either ethical or unethical behavior.

The term used to refer to multiple cultures being present within an organization is

Describe the elements of an entrepreneurial culture.

Edwin works at an oil refinery that has been violating EPA requirements by dumping contaminated waste into a nearby waterway. Edwin reports what he knows to a local news reporter with the intention of getting the company to change this harmful practice. Edwin's behavior would be classified as

Describe the difference between external adaptation and survival and internal integration. What must leaders be aware of in each?

Learning About Organizational Behavior

Individual Difference and Job Attitudes

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Managerial Decision Making

Organization Design

Managing Organizational Change

Filters

Exam 16: Cultivating Organizational Culture

The systematic process by which an organization brings new employees into its culture is called

When you walk into the manufacturing plant where Mike works, you immediately see a huge banner stating, "Proudly Made in the U.S.A." There are also numerous American flags hanging around the walls of the plant. These represent the firm's

Jaleel notices that his coworker is selling used parts as "new" in order to increase his total sales revenue. Since this practice is against company policy, Jaleel tells his supervisor about the situation. Jaleel is a whistle-blower.

Describe how an organization's culture may be modified.

An organizational culture emerges when members share knowledge and assumptions as they discover ways of coping with issues of external adaptation and internal integration.

When the Mary Kay Cosmetics company holds an elaborate ceremony to award pink Cadillac cars to its high achieving salespeople, it is an example of which organizational rite?

What role does management play in establishing the ethical culture of a firm?

In the organizational socialization process, when folklore is reinforced in a company, it serves

The external environment of a firm is constantly changing. How a firm will find a niche in and cope with this changing environment is referred to as

What step of the organizational socialization process is an employee in who is learning all aspects of a business in order to develop mastery in one or more skills?

When it comes to ethics, organizational culture involves a complex interplay of _______ that may support either ethical or unethical behavior.

The term used to refer to multiple cultures being present within an organization is

Describe the elements of an entrepreneurial culture.

Edwin works at an oil refinery that has been violating EPA requirements by dumping contaminated waste into a nearby waterway. Edwin reports what he knows to a local news reporter with the intention of getting the company to change this harmful practice. Edwin's behavior would be classified as

Describe the difference between external adaptation and survival and internal integration. What must leaders be aware of in each?

Learning About Organizational Behavior

Individual Difference and Job Attitudes

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Managerial Decision Making

Organization Design

Managing Organizational Change

Filters