Question 1

How is tacit knowledge typically shared?

Accepted Answer

A)  through storytelling and shared experiences 
B)  through internally-generated company reports 
C)  through externally-generated publications 
D)  through the use of the Internet, search engines, and software 
A)  through storytelling and shared experiences 
B)  through internally-generated company reports 
C)  through externally-generated publications 
D)  through the use of the Internet, search engines, and software

Question 2

The illumination stage of the creative process involves an internal and unconscious ordering of information.

Accepted Answer

A) True 
 B)False

Question 3

Osborn's creativity is a ______-phase decision making process.

Accepted Answer

A)  two 
B)  three 
C)  five 
D)  seven 
A)  two 
B)  three 
C)  five 
D)  seven

Question 4

Risk ______ refers to the tendency of an individual or team to make or avoid decisions in which the anticipated outcomes are unknown.

Accepted Answer

A)  reinforcement 
B)  complexity 
C)  probability 
D)  propensity 
A)  reinforcement 
B)  complexity 
C)  probability 
D)  propensity

Question 5

In "Learning from Experience: David Hoover, CEO of Ball Corporation," which of the following is NOT one of Ball's major business segments?

Accepted Answer

A)  aerospace and technologies 
B)  metal beverage packaging 
C)  glass beverage packaging 
D)  plastics packaging 
A)  aerospace and technologies 
B)  metal beverage packaging 
C)  glass beverage packaging 
D)  plastics packaging

Question 6

Name the five stages in the creative process.

Accepted Answer

The five stages in the creativ

Question 7

What component of knowledge management is being exhibited by an employee who uses the Internet to gather information?

Accepted Answer

A)  explicit knowledge 
B)  enabling technologies 
C)  tacit knowledge 
D)  cyber knowledge 
A)  explicit knowledge 
B)  enabling technologies 
C)  tacit knowledge 
D)  cyber knowledge

Question 8

In "Learning from Experience: David Hoover, CEO of Ball Corporation," Ball's leadership team came together to discuss the purpose of the company and as a result identified integrity as the company's top core value.

Accepted Answer

A) True 
 B)False

Question 9

Describe Osborn's creativity process.

Accepted Answer

Osborn's creativity is a three-phase dec

Question 10

_______ is what a person comes to believe and value on the basis of the systematic organized accumulation of information through experience, communication, and inference.

Accepted Answer

A)  knowledge 
B)  data 
C)  information 
D)  instinct 
A)  knowledge 
B)  data 
C)  information 
D)  instinct

Question 11

In the bounded rationality model, when does an individual or team stop searching for alternatives?

Accepted Answer

A)  after every possible alternative is evaluated 
B)  as soon as an acceptable solution is discovered 
C)  when it becomes too costly to continue the search 
D)  after the first alternative is evaluated 
A)  after every possible alternative is evaluated 
B)  as soon as an acceptable solution is discovered 
C)  when it becomes too costly to continue the search 
D)  after the first alternative is evaluated

Question 12

The conditions under which decisions are made can be classified based on all of the following EXCEPT

Accepted Answer

A)  effort. 
B)  certainty. 
C)  risk. 
D)  uncertainty. 
A)  effort. 
B)  certainty. 
C)  risk. 
D)  uncertainty.

Question 13

The ______ stage of the creative process involves searching for and collecting facts and ideas.

Accepted Answer

A)  concentration 
B)  preparation 
C)  incubation 
D)  illumination 
A)  concentration 
B)  preparation 
C)  incubation 
D)  illumination

Question 14

In "Change Competency: Shoes for Crews Reduces Risk and Uncertainty," how did the company reduce their customers' risk and uncertainty regarding the company's shoes?

Accepted Answer

A)  by forming a customer-driven blog 
B)  by providing a unique warranty 
C)  by promoting purchase with exclusive discounts 
D)  by allowing purchases to take place at the workplace 
A)  by forming a customer-driven blog 
B)  by providing a unique warranty 
C)  by promoting purchase with exclusive discounts 
D)  by allowing purchases to take place at the workplace

Question 15

When it comes to using evidence-based management, leaders should

Accepted Answer

A)  embrace lone "geniuses" or gurus and enthusiastically celebrate their ideas. 
B)  concentrate on the virtues of a particular new idea and be less critical of its drawbacks. 
C)  be cautious about blindly embracing and implementing old ideas that are sold as new and novel. 
D)  not question the "big idea" technique claimed to create breakthroughs for the organization. 
A)  embrace lone "geniuses" or gurus and enthusiastically celebrate their ideas. 
B)  concentrate on the virtues of a particular new idea and be less critical of its drawbacks. 
C)  be cautious about blindly embracing and implementing old ideas that are sold as new and novel. 
D)  not question the "big idea" technique claimed to create breakthroughs for the organization.

How is tacit knowledge typically shared?

The illumination stage of the creative process involves an internal and unconscious ordering of information.

Osborn's creativity is a ______-phase decision making process.

Risk ______ refers to the tendency of an individual or team to make or avoid decisions in which the anticipated outcomes are unknown.

In "Learning from Experience: David Hoover, CEO of Ball Corporation," which of the following is NOT one of Ball's major business segments?

Name the five stages in the creative process.

What component of knowledge management is being exhibited by an employee who uses the Internet to gather information?

In "Learning from Experience: David Hoover, CEO of Ball Corporation," Ball's leadership team came together to discuss the purpose of the company and as a result identified integrity as the company's top core value.

Describe Osborn's creativity process.

_______ is what a person comes to believe and value on the basis of the systematic organized accumulation of information through experience, communication, and inference.

In the bounded rationality model, when does an individual or team stop searching for alternatives?

The conditions under which decisions are made can be classified based on all of the following EXCEPT

The ______ stage of the creative process involves searching for and collecting facts and ideas.

In "Change Competency: Shoes for Crews Reduces Risk and Uncertainty," how did the company reduce their customers' risk and uncertainty regarding the company's shoes?

When it comes to using evidence-based management, leaders should

Learning About Organizational Behavior

Individual Difference and Job Attitudes

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

Filters

Exam 14: Managerial Decision Making

How is tacit knowledge typically shared?

The illumination stage of the creative process involves an internal and unconscious ordering of information.

Osborn's creativity is a ______-phase decision making process.

Risk ______ refers to the tendency of an individual or team to make or avoid decisions in which the anticipated outcomes are unknown.

In "Learning from Experience: David Hoover, CEO of Ball Corporation," which of the following is NOT one of Ball's major business segments?

Name the five stages in the creative process.

What component of knowledge management is being exhibited by an employee who uses the Internet to gather information?

In "Learning from Experience: David Hoover, CEO of Ball Corporation," Ball's leadership team came together to discuss the purpose of the company and as a result identified integrity as the company's top core value.

Describe Osborn's creativity process.

_______ is what a person comes to believe and value on the basis of the systematic organized accumulation of information through experience, communication, and inference.

In the bounded rationality model, when does an individual or team stop searching for alternatives?

The conditions under which decisions are made can be classified based on all of the following EXCEPT

The ______ stage of the creative process involves searching for and collecting facts and ideas.

In "Change Competency: Shoes for Crews Reduces Risk and Uncertainty," how did the company reduce their customers' risk and uncertainty regarding the company's shoes?

When it comes to using evidence-based management, leaders should

Learning About Organizational Behavior

Individual Difference and Job Attitudes

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

Filters