Question 1

The likelihood that a specific result will occur, based on hard facts and numbers is the premise behind ______ probability.

Accepted Answer

A)  subjective 
B)  realistic 
C)  factual 
D)  objective 
A)  subjective 
B)  realistic 
C)  factual 
D)  objective

Question 2

In "Diversity Competency: Chubb's Business Case for Diversity," the leaders at Chubb feel that workforce diversity needs to be viewed as a competitive advantage and a business opportunity.

Accepted Answer

A) True 
 B)False

Question 3

Evidence-based management helps to reduce the mental blinders and bounded rationality that prevent leaders from seeing, seeking, using, or sharing relevant and accessible information during the decision-making process.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following would NOT be a factor in subjective probability?

Accepted Answer

A)  intuition 
B)  personal judgment 
C)  hard facts 
D)  personality traits 
A)  intuition 
B)  personal judgment 
C)  hard facts 
D)  personality traits

Question 5

What is political decision making and what are the two self-serving ethical principles it is based upon?

Accepted Answer

Political decision making describes situ

Question 6

In "Change Competency: Shoes for Crews Reduces Risk and Uncertainty," the firm reduced end-user uncertainty by placing a prepaid UPS Return Label in every box of shoes it sold.

Accepted Answer

A) True 
 B)False

Question 7

What is decision making and what are the three conditions under which decisions can be classified?

Accepted Answer

Decision making includes defining proble

Question 8

Which of the following is NOT a critical diagnostic question considered in evidence-based management?

Accepted Answer

A)  What would have to be true about people and organizations for the idea to be effective? 
B)  Could the idea still succeed if the assumptions turned out to be wrong? 
C)  How quickly and inexpensively can data be gathered to test the reasonableness of the underlying assumptions? 
D)  How feasible is it that employees and management will agree on the course of action to be taken? 
A)  What would have to be true about people and organizations for the idea to be effective? 
B)  Could the idea still succeed if the assumptions turned out to be wrong? 
C)  How quickly and inexpensively can data be gathered to test the reasonableness of the underlying assumptions? 
D)  How feasible is it that employees and management will agree on the course of action to be taken?

Question 9

To say that someone has a "50-50 chance" of making the right decision refers to which aspect of decision making?

Accepted Answer

A)  probability 
B)  risk 
C)  certainty 
D)  effort 
A)  probability 
B)  risk 
C)  certainty 
D)  effort

Question 10

In political decision making, an organization's choice of goals

Accepted Answer

A)  is determined by consensus among all stakeholders. 
B)  is often clear-cut; one goal stands out as a favorite among all 
C)  is influenced by the relative power among stakeholders. 
D)  is not as important as the relative power of individual stakeholders. 
A)  is determined by consensus among all stakeholders. 
B)  is often clear-cut; one goal stands out as a favorite among all 
C)  is influenced by the relative power among stakeholders. 
D)  is not as important as the relative power of individual stakeholders.

Question 11

To help in her decision making, Nicki consulted reports found in trade journals and government publications. These are a form of

Accepted Answer

A)  tacit knowledge. 
B)  explicit knowledge. 
C)  enabling technologies. 
D)  traditional technologies. 
A)  tacit knowledge. 
B)  explicit knowledge. 
C)  enabling technologies. 
D)  traditional technologies.

Question 12

Calvin usually likes to take a specific course of action and doesn't seek out additional information when making decisions. Which of the following would help Calvin to seek, use, and share relevant and accessible information when making decisions?

Accepted Answer

A)  bounded rationality 
B)  evidence-based management 
C)  subjective probability 
D)  political decision making 
A)  bounded rationality 
B)  evidence-based management 
C)  subjective probability 
D)  political decision making

Question 13

In "Change Competency: St. Clair Hospital Adopts RFID and Related Technologies," nurses who need to administer medication to a patient, can override the SoMo 650 computer if patient identification cannot be confirmed.

Accepted Answer

A) True 
 B)False

Question 14

The use of radio-frequency identification is a type of

Accepted Answer

A)  explicit knowledge. 
B)  tacit knowledge. 
C)  evidence management. 
D)  enabling technology. 
A)  explicit knowledge. 
B)  tacit knowledge. 
C)  evidence management. 
D)  enabling technology.

Question 15

Which of the following is NOT a limitation of evidence-based management?

Accepted Answer

A)  It fails to consider the dangers of choosing the "quick fix." 
B)  It can be challenging to put into practice. 
C)  It does not adequately address the value of intuition and judgment. 
D)  Evidence for decision making may be contradictory. 
A)  It fails to consider the dangers of choosing the "quick fix." 
B)  It can be challenging to put into practice. 
C)  It does not adequately address the value of intuition and judgment. 
D)  Evidence for decision making may be contradictory.

Question 16

Mateo has just had and "ah-ha" moment. What stage of the creative process is Mateo in?

Accepted Answer

A)  concentration 
B)  illumination 
C)  incubation 
D)  verification 
A)  concentration 
B)  illumination 
C)  incubation 
D)  verification

Question 17

What phase of Osborn's creativity model involves defining the issue and gathering relevant data?

Accepted Answer

A)  fact-finding 
B)  preparation 
C)  idea-finding 
D)  concentration 
A)  fact-finding 
B)  preparation 
C)  idea-finding 
D)  concentration

Question 18

A person who fails to investigate the obvious or distinguish between cause and effect is exhibiting a(n) ______ block.

Accepted Answer

A)  emotional 
B)  cultural 
C)  rational 
D)  perceptual 
A)  emotional 
B)  cultural 
C)  rational 
D)  perceptual

Question 19

To make a decision under the condition of uncertainty means that

Accepted Answer

A)  you should make an educated guess based on your gut instinct. 
B)  you know about the problem, the alternatives, and the outcomes, but you don't know how to implement the decision. 
C)  you must rely on hard facts and numbers in order to make the decision. 
D)  you don't have the necessary information to assign probabilities to the outcomes of alternative solutions. 
A)  you should make an educated guess based on your gut instinct. 
B)  you know about the problem, the alternatives, and the outcomes, but you don't know how to implement the decision. 
C)  you must rely on hard facts and numbers in order to make the decision. 
D)  you don't have the necessary information to assign probabilities to the outcomes of alternative solutions.

Question 20

What are the five critical diagnostic questions one should consider when using evidence-based management?

Accepted Answer

1. What assumptions does the idea or pra

The likelihood that a specific result will occur, based on hard facts and numbers is the premise behind ______ probability.

In "Diversity Competency: Chubb's Business Case for Diversity," the leaders at Chubb feel that workforce diversity needs to be viewed as a competitive advantage and a business opportunity.

Evidence-based management helps to reduce the mental blinders and bounded rationality that prevent leaders from seeing, seeking, using, or sharing relevant and accessible information during the decision-making process.

Which of the following would NOT be a factor in subjective probability?

What is political decision making and what are the two self-serving ethical principles it is based upon?

In "Change Competency: Shoes for Crews Reduces Risk and Uncertainty," the firm reduced end-user uncertainty by placing a prepaid UPS Return Label in every box of shoes it sold.

What is decision making and what are the three conditions under which decisions can be classified?

Which of the following is NOT a critical diagnostic question considered in evidence-based management?

To say that someone has a "50-50 chance" of making the right decision refers to which aspect of decision making?

In political decision making, an organization's choice of goals

To help in her decision making, Nicki consulted reports found in trade journals and government publications. These are a form of

Calvin usually likes to take a specific course of action and doesn't seek out additional information when making decisions. Which of the following would help Calvin to seek, use, and share relevant and accessible information when making decisions?

In "Change Competency: St. Clair Hospital Adopts RFID and Related Technologies," nurses who need to administer medication to a patient, can override the SoMo 650 computer if patient identification cannot be confirmed.

The use of radio-frequency identification is a type of

Which of the following is NOT a limitation of evidence-based management?

Mateo has just had and "ah-ha" moment. What stage of the creative process is Mateo in?

What phase of Osborn's creativity model involves defining the issue and gathering relevant data?

A person who fails to investigate the obvious or distinguish between cause and effect is exhibiting a(n) ______ block.

To make a decision under the condition of uncertainty means that

What are the five critical diagnostic questions one should consider when using evidence-based management?

Learning About Organizational Behavior

Individual Difference and Job Attitudes

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

Filters

Exam 14: Managerial Decision Making

The likelihood that a specific result will occur, based on hard facts and numbers is the premise behind ______ probability.

In "Diversity Competency: Chubb's Business Case for Diversity," the leaders at Chubb feel that workforce diversity needs to be viewed as a competitive advantage and a business opportunity.

Evidence-based management helps to reduce the mental blinders and bounded rationality that prevent leaders from seeing, seeking, using, or sharing relevant and accessible information during the decision-making process.

Which of the following would NOT be a factor in subjective probability?

What is political decision making and what are the two self-serving ethical principles it is based upon?

In "Change Competency: Shoes for Crews Reduces Risk and Uncertainty," the firm reduced end-user uncertainty by placing a prepaid UPS Return Label in every box of shoes it sold.

What is decision making and what are the three conditions under which decisions can be classified?

Which of the following is NOT a critical diagnostic question considered in evidence-based management?

To say that someone has a "50-50 chance" of making the right decision refers to which aspect of decision making?

In political decision making, an organization's choice of goals

To help in her decision making, Nicki consulted reports found in trade journals and government publications. These are a form of

Calvin usually likes to take a specific course of action and doesn't seek out additional information when making decisions. Which of the following would help Calvin to seek, use, and share relevant and accessible information when making decisions?

In "Change Competency: St. Clair Hospital Adopts RFID and Related Technologies," nurses who need to administer medication to a patient, can override the SoMo 650 computer if patient identification cannot be confirmed.

The use of radio-frequency identification is a type of

Which of the following is NOT a limitation of evidence-based management?

Mateo has just had and "ah-ha" moment. What stage of the creative process is Mateo in?

What phase of Osborn's creativity model involves defining the issue and gathering relevant data?

A person who fails to investigate the obvious or distinguish between cause and effect is exhibiting a(n) ______ block.

To make a decision under the condition of uncertainty means that

What are the five critical diagnostic questions one should consider when using evidence-based management?

Learning About Organizational Behavior

Individual Difference and Job Attitudes

Perceptions and Attributions

Learning and Performance Management

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression

Interpersonal Communication in Organizations

Promoting Fairness and Trust

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams

Managing Conflict and Negotiating Effectively

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

Filters