Question 1

In low power distance countries,decisions are often made based upon loyalty rather than some formal review process.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements regarding the Zimbardo study is correct?

Accepted Answer

A) The experimental guards received training before they were told to keep order. 
B) The guards became abusive and aggressive,but the prisoners exhibited little reaction. 
C) Study participants refused to adapt to their roles. 
D) The Zimbardo study was ended early due to the participant's deep entrenchment of the roles. 
A) The experimental guards received training before they were told to keep order. 
B) The guards became abusive and aggressive,but the prisoners exhibited little reaction. 
C) Study participants refused to adapt to their roles. 
D) The Zimbardo study was ended early due to the participant's deep entrenchment of the roles.

Question 3

A number of weight loss products advertised on television feature doctors who note the safety and effectiveness of the product.This approach to convincing viewers to purchase the product is an example of the _______________ influence tactic.

Accepted Answer

A) liking 
B) personal appeal 
C) pressure 
D) legitimating 
A) liking 
B) personal appeal 
C) pressure 
D) legitimating

Question 4

Which of these was a key to Jack Ma building Alibaba?

Accepted Answer

A) He chose to share his story and his vision rather than detailed business plans. 
B) He did a lot of networking on social media. 
C) He presented a detailed business plan personally. 
D) He saw every other competitor as an enemy. 
A) He chose to share his story and his vision rather than detailed business plans. 
B) He did a lot of networking on social media. 
C) He presented a detailed business plan personally. 
D) He saw every other competitor as an enemy.

Question 5

The organizational behavior course has a project as a key requirement in the course.As part of the course's evaluation,students must indicate which group member is the most valuable to the group.The designated individual will receive bonus points.Nick is the only one in his course project group who can create effective PowerPoint presentations.As the group's presentation must feature a visual aid,Nick is very confident he will be chosen as the most valuable group member.Elizabeth just arrived at the group meeting with ideas for depicting colorful poster boards with the same information.The group was very enthusiastic about her novel ideas.This scenario demonstrates the impact ___________ has on the level of power one has.

Accepted Answer

A) importance 
B) dependency 
C) scarcity 
D) substitutability 
A) importance 
B) dependency 
C) scarcity 
D) substitutability

Question 6

Your roommate says to you,"I really need to make sure that I do not have any typos or misspelled words on my cover letter for my business communications class.Will you please read it for me?" This is an example of the

Accepted Answer

A) exchange influence tactic. 
B) ingratiation influence tactic. 
C) personal appeal influence tactic. 
D) rational persuasion influence tactic. 
A) exchange influence tactic. 
B) ingratiation influence tactic. 
C) personal appeal influence tactic. 
D) rational persuasion influence tactic.

Question 7

Getting a person to enter an employee assistance program for a substance abuse problem as a condition of keeping their job is an example of using the ____________ influence tactic.

Accepted Answer

A) legitimating 
B) pressure 
C) personal appeal 
D) consultation 
A) legitimating 
B) pressure 
C) personal appeal 
D) consultation

Question 8

Mike was playing video games.His mother came downstairs and said,"Mike,your room is a mess.I want you to go upstairs right now and clean it up or you will not be able to go out on Saturday." Mike wanted to finish his game but saved it instead and went to clean his room.Mike has responded to Mom's influence attempt with

Accepted Answer

A) compliance. 
B) resistance. 
C) commitment. 
D) exchange. 
A) compliance. 
B) resistance. 
C) commitment. 
D) exchange.

Question 9

The value of the resource is its

Accepted Answer

A) scarcity. 
B) substitutability. 
C) importance. 
D) dependency. 
A) scarcity. 
B) substitutability. 
C) importance. 
D) dependency.

Question 10

*Which of these is NOT a recommended step to avoid ineffective politics,or turf wars,at the office?

Accepted Answer

A) Allow everyone to have a set of rules for their specific department 
B) Have defining objectives and ongoing operating objectives 
C) Organize the office around a unifying goal 
D) Have a way to measure the objectives 
A) Allow everyone to have a set of rules for their specific department 
B) Have defining objectives and ongoing operating objectives 
C) Organize the office around a unifying goal 
D) Have a way to measure the objectives

Question 11

Ricardo told his sister Maria that if she didn't agree with him on how to divide up their parent's estate,then she was no sister of his.Ricardo is using the

Accepted Answer

A) either/or argument. 
B) bandwagon argument. 
C) circular reasoning argument. 
D) moral equivalence argument. 
A) either/or argument. 
B) bandwagon argument. 
C) circular reasoning argument. 
D) moral equivalence argument.

Question 12

Which of the following statements regarding the Asch studies is accurate?

Accepted Answer

A) Most of the participants in the Asch groups were unaware of the correct answer. 
B) A dissenting minority influenced the nature of response given by participants. 
C) Conformity with an incorrect answer was attributed to the perception that some members of the group were more intelligent. 
D) A dissenting minority response caused the participants to give the correct answer only if that minority also gave the right answer. 
A) Most of the participants in the Asch groups were unaware of the correct answer. 
B) A dissenting minority influenced the nature of response given by participants. 
C) Conformity with an incorrect answer was attributed to the perception that some members of the group were more intelligent. 
D) A dissenting minority response caused the participants to give the correct answer only if that minority also gave the right answer.

Question 13

A ______________________ is a person who connects one network to another within the company or even across organizations.

Accepted Answer

The answer of A ______________________ is a person who connects...

Question 14

Social network analysis has been used to assess who in the organization

Accepted Answer

A) in the group can be trusted. 
B) in the group is innovative. 
C) in the group is important in decision making. 
D) all of the above 
A) in the group can be trusted. 
B) in the group is innovative. 
C) in the group is important in decision making. 
D) all of the above

Question 15

Which of the following statements regarding antecedents of political behavior is accurate?

Accepted Answer

A) Role conflict presents opportunities for employees to negotiate their duties. 
B) Authoritarian decision making leads to more political behavior in the organization. 
C) Individuals high in political skill are more effective at their jobs. 
D) Individuals low in internal locus of control engage in more political behavior. 
A) Role conflict presents opportunities for employees to negotiate their duties. 
B) Authoritarian decision making leads to more political behavior in the organization. 
C) Individuals high in political skill are more effective at their jobs. 
D) Individuals low in internal locus of control engage in more political behavior.

Question 16

Whitt Company made a substantial monetary offer to Bob to leave his design job at Lincoln Industries and come to work at Whitt.The Whitt CEO,on hearing some complaints from members of the Whitt Board of Directors about the size of Bob's pay package,responded,"Bob is one of the few people in the industry who really understands what the customer wants and can design it into the product." Bob has ____________ power.

Accepted Answer

A) expert 
B) legitimate 
C) referent 
D) legitimate. 
A) expert 
B) legitimate 
C) referent 
D) legitimate.

Question 17

The Hawthorne studies illustrate how important it is to create checks and balances to help individuals resist the tendency to conform or abuse authority.

Accepted Answer

A) True 
 B)False

Question 18

High power distance countries are those where power is centralized in the hands of a few.

Accepted Answer

A) True 
 B)False

In low power distance countries,decisions are often made based upon loyalty rather than some formal review process.

Which of the following statements regarding the Zimbardo study is correct?

A number of weight loss products advertised on television feature doctors who note the safety and effectiveness of the product.This approach to convincing viewers to purchase the product is an example of the _______________ influence tactic.

Which of these was a key to Jack Ma building Alibaba?

Your roommate says to you,"I really need to make sure that I do not have any typos or misspelled words on my cover letter for my business communications class.Will you please read it for me?" This is an example of the

Getting a person to enter an employee assistance program for a substance abuse problem as a condition of keeping their job is an example of using the ____________ influence tactic.

The value of the resource is its

*Which of these is NOT a recommended step to avoid ineffective politics,or turf wars,at the office?

Ricardo told his sister Maria that if she didn't agree with him on how to divide up their parent's estate,then she was no sister of his.Ricardo is using the

Which of the following statements regarding the Asch studies is accurate?

A ______________________ is a person who connects one network to another within the company or even across organizations.

Social network analysis has been used to assess who in the organization

Which of the following statements regarding antecedents of political behavior is accurate?

The Hawthorne studies illustrate how important it is to create checks and balances to help individuals resist the tendency to conform or abuse authority.

High power distance countries are those where power is centralized in the hands of a few.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Organizational Structure and Change

Organizational Culture

Filters

Exam 13: Power and Politics

In low power distance countries,decisions are often made based upon loyalty rather than some formal review process.

Which of the following statements regarding the Zimbardo study is correct?

A number of weight loss products advertised on television feature doctors who note the safety and effectiveness of the product.This approach to convincing viewers to purchase the product is an example of the _______________ influence tactic.

Which of these was a key to Jack Ma building Alibaba?

Your roommate says to you,"I really need to make sure that I do not have any typos or misspelled words on my cover letter for my business communications class.Will you please read it for me?" This is an example of the

Getting a person to enter an employee assistance program for a substance abuse problem as a condition of keeping their job is an example of using the ____________ influence tactic.

The value of the resource is its

*Which of these is NOT a recommended step to avoid ineffective politics,or turf wars,at the office?

Ricardo told his sister Maria that if she didn't agree with him on how to divide up their parent's estate,then she was no sister of his.Ricardo is using the

Which of the following statements regarding the Asch studies is accurate?

A ______________________ is a person who connects one network to another within the company or even across organizations.

Social network analysis has been used to assess who in the organization

Which of the following statements regarding antecedents of political behavior is accurate?

The Hawthorne studies illustrate how important it is to create checks and balances to help individuals resist the tendency to conform or abuse authority.

High power distance countries are those where power is centralized in the hands of a few.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Organizational Structure and Change

Organizational Culture

Filters