Exam 9: Motivating Employees

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An internal state that makes certain outcomes appear attractive is known as ________.

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Employees should perceive that rewards or outcomes are equal to the inputs.On a simple level,experience,ability,effort,and other obvious inputs should explain differences in pay,responsibility,and other obvious outcomes.

(True/False)
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Which of the following would be considered an outcome according to equity theory?

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According to Herzberg,salary,working conditions,and security are all examples of ________.

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Refer to the Scenario below to answer the questions that follow. Motivating Joe's Team (Scenario) Joe supervises several employees,and they exhibit a wide range of behaviours.He has just returned from a conference on worker motivation where he was introduced to Maslow's hierarchy of needs.Joe hopes to use this theory to gain a better understanding of his subordinates' behaviour.First there is Julie,who was hired only a week ago.She is currently preoccupied with finding a place to live and locating the nearest grocery stores and emergency services.Joe is hoping she will get these things sorted out soon so she can focus more clearly on her work.Then there is Jamie.When Joe asked her to work late next month,she agreed to as long as there was a security guard to escort her across the company grounds to the underground parking lot.Joe gladly made the arrangements with the security department.Next there is Jason,who recently complained that his work was not challenging enough.He said he was not growing or using his full potential in his current job.Then there is Jessica,the "social butterfly," who is constantly moving from one work station to another,chatting with other employees.Not only does she have difficulty getting her own work done,but she also slows down the work pace of everyone else! Finally,there is Larry,who seems to continually need attention and recognition.When Larry accomplishes a goal,he wants everyone in the department to know about his success.Quite an interesting mix of employees,thought Joe. -Larry is at which level on the hierarchy of needs?

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According to Herzberg,which of the following is a motivator?

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John has a job that pays well,is recognized for his contribution to the organization,and has an active social life.His overpowering drive now is to become all that he is capable of becoming.John is focused on which level of Maslow's hierarchy of needs?

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Describe how managers might motivate contingent workers.

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Which is the most commonly used reward in organizations?

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Growth,achieving one's potential,self-fulfillment,and the drive to become what one is capable of becoming all occur at which level on Maslow's hierarchy of needs?

(Multiple Choice)
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According to Herzberg,salary and status are both motivators.

(True/False)
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Motivation is a drive that some people have and others don't have.

(True/False)
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Which of the following is thought to best motivate professionals?

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Describe how managers might motivate professional workers.

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According to your textbook,all of the following are useful approaches for motivating employees EXCEPT ________.

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According to Herzberg,salary,achievement,recognition,and growth are examples of ________.

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________ is a scheduling system in which employees are required to work a specific number of hours per week but are free to vary the hours within certain limits.

(Multiple Choice)
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Refer to the Scenario below to answer the questions that follow. Motivating Joe's Team (Scenario) Joe supervises several employees,and they exhibit a wide range of behaviours.He has just returned from a conference on worker motivation where he was introduced to Maslow's hierarchy of needs.Joe hopes to use this theory to gain a better understanding of his subordinates' behaviour.First there is Julie,who was hired only a week ago.She is currently preoccupied with finding a place to live and locating the nearest grocery stores and emergency services.Joe is hoping she will get these things sorted out soon so she can focus more clearly on her work.Then there is Jamie.When Joe asked her to work late next month,she agreed to as long as there was a security guard to escort her across the company grounds to the underground parking lot.Joe gladly made the arrangements with the security department.Next there is Jason,who recently complained that his work was not challenging enough.He said he was not growing or using his full potential in his current job.Then there is Jessica,the "social butterfly," who is constantly moving from one work station to another,chatting with other employees.Not only does she have difficulty getting her own work done,but she also slows down the work pace of everyone else! Finally,there is Larry,who seems to continually need attention and recognition.When Larry accomplishes a goal,he wants everyone in the department to know about his success.Quite an interesting mix of employees,thought Joe. -Jessica is at which level on the hierarchy of needs?

(Multiple Choice)
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Refer to the Scenario below to answer the questions that follow. Motivating Joe's Team (Scenario) Joe supervises several employees,and they exhibit a wide range of behaviours.He has just returned from a conference on worker motivation where he was introduced to Maslow's hierarchy of needs.Joe hopes to use this theory to gain a better understanding of his subordinates' behaviour.First there is Julie,who was hired only a week ago.She is currently preoccupied with finding a place to live and locating the nearest grocery stores and emergency services.Joe is hoping she will get these things sorted out soon so she can focus more clearly on her work.Then there is Jamie.When Joe asked her to work late next month,she agreed to as long as there was a security guard to escort her across the company grounds to the underground parking lot.Joe gladly made the arrangements with the security department.Next there is Jason,who recently complained that his work was not challenging enough.He said he was not growing or using his full potential in his current job.Then there is Jessica,the "social butterfly," who is constantly moving from one work station to another,chatting with other employees.Not only does she have difficulty getting her own work done,but she also slows down the work pace of everyone else! Finally,there is Larry,who seems to continually need attention and recognition.When Larry accomplishes a goal,he wants everyone in the department to know about his success.Quite an interesting mix of employees,thought Joe. -When Jamie agreed to work late next month,she was concerned about her ________ needs.

(Multiple Choice)
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Refer to the Scenario below to answer the questions that follow. Motivating Joe's Team (Scenario) Joe supervises several employees,and they exhibit a wide range of behaviours.He has just returned from a conference on worker motivation where he was introduced to Maslow's hierarchy of needs.Joe hopes to use this theory to gain a better understanding of his subordinates' behaviour.First there is Julie,who was hired only a week ago.She is currently preoccupied with finding a place to live and locating the nearest grocery stores and emergency services.Joe is hoping she will get these things sorted out soon so she can focus more clearly on her work.Then there is Jamie.When Joe asked her to work late next month,she agreed to as long as there was a security guard to escort her across the company grounds to the underground parking lot.Joe gladly made the arrangements with the security department.Next there is Jason,who recently complained that his work was not challenging enough.He said he was not growing or using his full potential in his current job.Then there is Jessica,the "social butterfly," who is constantly moving from one work station to another,chatting with other employees.Not only does she have difficulty getting her own work done,but she also slows down the work pace of everyone else! Finally,there is Larry,who seems to continually need attention and recognition.When Larry accomplishes a goal,he wants everyone in the department to know about his success.Quite an interesting mix of employees,thought Joe. -Julie is currently trying to satisfy her ________ needs.

(Multiple Choice)
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