Exam 9: Motivating Employees

Refer to the Scenario below to answer the question that follows. Setting Goals (Scenario) Sharon is Executive Director of a large national non-profit organization.She has a staff of 30 who are lacking in motivation and direction.The recently held national conference was poorly organized and conference revenue was down 35%,despite having a dedicated staff member managing the project with five junior employees.There was some rumbling among employees that the conference manager was a laissez faire manager and provided little direction. -The intention to work toward hard and specific goals is a powerful motivating force.Under the proper conditions,it can lead to ________.

Maslow's hierarchy of needs proposes that an individual begins by first satisfying their ________ needs.

Gary is a sales representative for YWG Corporation's Winnipeg office.If the sales reps meet their sales goals for the month,they will be given an all-expense-paid trip to Toronto to see a Blue Jays baseball game.Unfortunately,baseball is not one of Gary's favourite sports,and the Toronto Blue Jays are definitely not his favourite team.According to expectancy theory,Gary's sales performance might be influenced by low ________.

Jim works four days a week for a total of 40 hours at his current employer.He is very satisfied with the system because it provides him with more freedom to play golf.What type of work arrangement system is being employed at this company?

Katie has just been asked to type up a report in two days using a software program she has never seen before.Furthermore,15 graphs,bar charts,and pie charts are an integral part of the report.She will have to use a colour laser printer in a different department because their department does not have one.Katie wonders if she will be able to get her project accomplished on time and in the format requested by her manager.According to Vroom's expectancy theory,Katie's motivation level may be influenced by low ________.

Refer to the Scenario below to answer the question that follows. Setting Goals (Scenario) Sharon is Executive Director of a large national non-profit organization.She has a staff of 30 who are lacking in motivation and direction.The recently held national conference was poorly organized and conference revenue was down 35%,despite having a dedicated staff member managing the project with five junior employees.There was some rumbling among employees that the conference manager was a laissez faire manager and provided little direction. -If Sharon allows the conference employees to set their own goals,she should normally expect ________.

Tina is constantly seeking acceptance and friendship by her peers at her workplace.According to Maslow,Tina is trying to fulfill her ________ needs.

The need for such factors as status,recognition,attention,self-respect,autonomy,and achievement occurs at which level on Maslow's hierarchy of needs?

Which of the following is most likely to be an important motivator regardless of the culture from which an individual originates?

The three key elements in the definition of motivation are ________,organizational goals,and needs.

List and discuss five specific recommendations that should be followed when motivating employees.Your text listed seven recommendations.

According to research,distributive justice has a greater influence on employee satisfaction than procedural justice; however,procedural justice tends to affect an employee's organizational commitment,trust in his or her boss,and intention to quit.

Which expectancy theory variable best explains the belief that having a high grade point average is critical in obtaining a good job?

Which element of motivation is a measure of intensity or drive?

According to Maslow,physiological needs must be met before the individual will focus on higher-level needs.

According to Maslow,the basic need for food,drink,and shelter are called psychological needs.

Consider the four-drive theory of motivation.Given the description of Joe's employees,Joe could conclude that Jessica is motivated by which of the four drives?

Equity theory is based on valid comparisons of inputs and outputs.The three referent category variables are other,system,and self.

List and discuss the five levels of need in Maslow's hierarchy of needs theory.

Jill improved the reward program so that the bonus for meeting sales quotas is much higher than ever before.She is surprised when only a few of the members of the sales team begin to improve.Which of the suggestions for improving motivation has Jill overlooked?