Exam 9: Motivating Employees

According to McClelland there are three acquired (not innate)needs that motivate work performance: need for power,need for achievement,and need for affiliation.

According to Herzberg,achievement and advancement are both motivators.

To further improve motivation,Jill allows some sales reps to work at home.These employees are linked to head office via computer and conduct all their sales calls and other work duties from their homes.This describes which type of work scheduling system?

Herzberg's conclusion was which of the following?

You would expect a successful inventor of a new type of heart valve to have a high ________.

Refer to the Scenario below to answer the questions that follow. What Do You Expect? (Scenario) The employees at Acme Toilets Inc.are not working as hard as Jill,their supervisor,would like.The sales representatives aren't meeting their sales quotas,and Jill can't seem to motivate them to try harder.Jill has been studying motivation in organizations and has decided to try to apply it to her workplace. -According to Vroom's expectancy theory,if the sales reps believe that they can achieve their sales quotas,but don't believe that management will really reward them when they do,their motivation is being influenced by low ________.

In equity theory,anything that individuals compare themselves against in order to assess equity is called a ________.

Theory X managers believe that employees have little ambition and need more responsibility and challenge to motivate them.

Which job scheduling option would allow two different employees to share one full-time systems analyst position?

The three referent categories used by employees to assess equity are ________.

If employees perceive their input-outcome ratio to be equal to relevant others,then a state of ________ exists.

Telecommuting satisfies the needs of employees to interact socially.

The ABC Organization has developed a compensation system where employees who deliver exceptional results can earn bonuses and those who deliver average results are compensated at levels consistent with industry averages.This system demonstrates which of your text's suggestions for motivating employees?

According to Maslow,the higher-order needs include safety and self-actualization.

Pay-for-performance programs are probably most compatible with expectancy theory.

High levels of effort are unlikely to lead to favourable job performance unless ________.

Which expectancy theory linkage explains the degree to which a student desires a good job?

Valence refers to the importance that an individual places on the potential outcome or reward that can be achieved on the job.

Alex loves his job as a researcher at a prominent pharmaceutical company.He finds it most rewarding that each day his understanding of biochemistry deepens as he discovers new things.Which of the four-drive theory motivators is keeping Alex motivated at his work?

Refer to the Scenario below to answer the questions that follow. Application of Early Theories of Motivation (Scenario) Weston has two very different first-line supervisors who report directly to him.Aaron really "cracks the whip" at his employees and firmly believes in strict controls and punishment for those who do not meet company expectations.Zach,on the other hand,has very few controls and believes that as long as people know what their objectives are,they will exercise self-control and self-direction.Aaron has been trying to use working conditions to increase the level of productivity in his department.When workers complained about unsafe working conditions,Aaron supplied them with protective gear and implemented new safety procedures.However,despite the improved working conditions,employees were still not motivated.Zach,on the other hand,had chosen to delegate responsibility and offer workers opportunities for growth.These efforts appeared to be much more successful at improving productivity. -According to McGregor,Aaron's leadership style reflects a(n)________ perspective.