Exam 9: Motivating Employees

In order to improve collaboration and communication within the team,Kaylyn's company renovated the office space to include more open spaces and remove private offices and cubicles.Which of the four-drive theory motivators is this change likely to influence most?

According to research,which of the following is more important to men than to women?

According to goal setting theory,which of the following is FALSE?

According to Maslow,an employee who has a need for more self-respect has unmet ________ needs.

The three variables in Vroom's expectancy theory are valence,instrumentality,and expectancy.

Refer to the Scenario below to answer the question that follows. Setting Goals (Scenario) Sharon is Executive Director of a large national non-profit organization.She has a staff of 30 who are lacking in motivation and direction.The recently held national conference was poorly organized and conference revenue was down 35%,despite having a dedicated staff member managing the project with five junior employees.There was some rumbling among employees that the conference manager was a laissez faire manager and provided little direction. -If the conference employees were experiencing low self-efficacy,what should Sharon expect in the future?

According to equity theory,when perceived inequities exist,employees ________.

Telecommuting refers to the practice of allowing employees to commute to work at any time between 8 and 10 as long as they complete a full eight-hour shift.

During her annual review,Jennifer's supervisor provided her with constructive criticism by outlining some areas that Jennifer could improve.Jennifer did not receive this criticism well,became upset,and frantically attempted to explain to her supervisor why she felt the feedback was unnecessary and the assessment unjustified.Which of the four-drive theory motivators is responsible for Jennifer's reaction?

Fifteen percent of Jill's salary is based on retail sales,profits,and customer satisfaction.This is an example of a(n)________ program.

Refer to the Scenario below to answer the questions that follow. Motivating Joe's Team (Scenario) Joe supervises several employees,and they exhibit a wide range of behaviours.He has just returned from a conference on worker motivation where he was introduced to Maslow's hierarchy of needs.Joe hopes to use this theory to gain a better understanding of his subordinates' behaviour.First there is Julie,who was hired only a week ago.She is currently preoccupied with finding a place to live and locating the nearest grocery stores and emergency services.Joe is hoping she will get these things sorted out soon so she can focus more clearly on her work.Then there is Jamie.When Joe asked her to work late next month,she agreed to as long as there was a security guard to escort her across the company grounds to the underground parking lot.Joe gladly made the arrangements with the security department.Next there is Jason,who recently complained that his work was not challenging enough.He said he was not growing or using his full potential in his current job.Then there is Jessica,the "social butterfly," who is constantly moving from one work station to another,chatting with other employees.Not only does she have difficulty getting her own work done,but she also slows down the work pace of everyone else! Finally,there is Larry,who seems to continually need attention and recognition.When Larry accomplishes a goal,he wants everyone in the department to know about his success.Quite an interesting mix of employees,thought Joe. -Jason would like his work to take him to which level on the hierarchy of needs?

Flextime is a scheduling system in which employees work four 10-hour days.

Discuss why improving extrinsic hygiene factors does not,according to Herzberg,improve employee satisfaction with a job.

Describe the basic elements of goal-setting theory.

Instrumentality refers to the degree to which the individual believes that performing at a particular level leads directly to a desired outcome.

Your text reports that Canadian trade unions have resisted pay-for-performance systems.Which of the following suggestions for improving motivation supports the trade unions' position?

________ assumes that employees have little ambition,dislike work,and want to avoid responsibility.

Refer to the Scenario below to answer the question that follows. Setting Goals (Scenario) Sharon is Executive Director of a large national non-profit organization.She has a staff of 30 who are lacking in motivation and direction.The recently held national conference was poorly organized and conference revenue was down 35%,despite having a dedicated staff member managing the project with five junior employees.There was some rumbling among employees that the conference manager was a laissez faire manager and provided little direction.Sharon has decided to replace the conference manager with a more senior staff member that is highly trusted in the association. -The new manager has jointly set challenging goals with the five junior employees for the next conference.What type of feedback would be expected to be most effective for these employees on an ongoing basis?

Refer to the Scenario below to answer the questions that follow. Application of Early Theories of Motivation (Scenario) Weston has two very different first-line supervisors who report directly to him.Aaron really "cracks the whip" at his employees and firmly believes in strict controls and punishment for those who do not meet company expectations.Zach,on the other hand,has very few controls and believes that as long as people know what their objectives are,they will exercise self-control and self-direction.Aaron has been trying to use working conditions to increase the level of productivity in his department.When workers complained about unsafe working conditions,Aaron supplied them with protective gear and implemented new safety procedures.However,despite the improved working conditions,employees were still not motivated.Zach,on the other hand,had chosen to delegate responsibility and offer workers opportunities for growth.These efforts appeared to be much more successful at improving productivity. -According to McGregor,Zach's leadership style reflects a(n)________ perspective.

Explain the concept of motivation with respect to an organization.In your explanation,identify and describe the three key aspects of motivation.