Question 1

According to Herzberg,hygiene factors eliminate job dissatisfaction but don't motivate employees.

Accepted Answer

A) True 
 B)False

Question 2

A retired senior who goes back to college to pursue a degree because she always wondered if she was capable of doing so most likely is focused on what need?

Accepted Answer

A) physiological 
B) safety 
C) social 
D) esteem 
E) self-actualization 
A) physiological 
B) safety 
C) social 
D) esteem 
E) self-actualization

Question 3

An individual who wants to move to a neighbourhood with a lower crime rate is trying to satisfy which level on Maslow's hierarchy of needs?

Accepted Answer

A) esteem 
B) social 
C) physiological 
D) self-actualization 
E) safety 
A) esteem 
B) social 
C) physiological 
D) self-actualization 
E) safety

Question 4

Based on the four-drive theory of motivation,Jason's motivation may be weakening as his ________ is not being fulfilled.

Accepted Answer

A) drive to bond 
B) drive to acquire 
C) drive to learn 
D) drive to defend 
E) drive to actualize 
A) drive to bond 
B) drive to acquire 
C) drive to learn 
D) drive to defend 
E) drive to actualize

Question 5

Piece-rate pay plans,wage incentive plans,profit sharing,and lump-sum bonuses are examples of ________ programs.

Accepted Answer

A) open-book management 
B) expectancy theory 
C) pay-for-performance 
D) employee recognition 
E) intrinsic motivation 
A) open-book management 
B) expectancy theory 
C) pay-for-performance 
D) employee recognition 
E) intrinsic motivation

Question 6

Explain the difference between motivators and hygiene factors in Herzberg's theory.Provide examples of each factor.

Accepted Answer

Motivators: Factors that increase job sa

Question 7

The three variables or relationships that are central to Vroom's expectancy theory are ________.

Accepted Answer

A) effort-performance,performance-reward,and attractiveness of reward 
B) performance-reward,valence,and attractiveness of reward 
C) effort-reward,instrumentality,and performance-outcome 
D) effort-performance,valence,and attractiveness of reward 
E) effort-reward,reward-performance,and attractiveness of reward 
A) effort-performance,performance-reward,and attractiveness of reward 
B) performance-reward,valence,and attractiveness of reward 
C) effort-reward,instrumentality,and performance-outcome 
D) effort-performance,valence,and attractiveness of reward 
E) effort-reward,reward-performance,and attractiveness of reward

Question 8

Joining a social club to be seen among famous dignitaries and celebrities with a lot of status and power would be most closely associated with which level on Maslow's hierarchy of needs?

Accepted Answer

A) physiological 
B) safety 
C) social 
D) esteem 
E) self-actualization 
A) physiological 
B) safety 
C) social 
D) esteem 
E) self-actualization

Question 9

The three key elements in the definition of motivation are effort,organizational goals,and needs.

Accepted Answer

A) True 
 B)False

Question 10

Historically,equity theory focused on ________ justice,which is the perceived fairness of the amount and allocation of rewards among individuals.

Accepted Answer

A) distributive 
B) procedural 
C) utilitarian 
D) collective 
E) perceptual 
A) distributive 
B) procedural 
C) utilitarian 
D) collective 
E) perceptual

Question 11

Which job scheduling option allows employees to work at home while linked to the workplace by computer and other technology?

Accepted Answer

A) teleporting 
B) telemarketing 
C) teleworking 
D) telecommuting 
E) teleflexing 
A) teleporting 
B) telemarketing 
C) teleworking 
D) telecommuting 
E) teleflexing

Question 12

According to McGregor's Theory X perspective,employees ________.

Accepted Answer

A) like work 
B) want to avoid responsibility 
C) are trying to satisfy their need for esteem 
D) consider work a natural activity 
E) can exercise self-direction 
A) like work 
B) want to avoid responsibility 
C) are trying to satisfy their need for esteem 
D) consider work a natural activity 
E) can exercise self-direction

Question 13

The four-drive theory of motivation recognizes that there are four factors that can influence motivation.Which of the following is NOT one of these four factors?

Accepted Answer

A) social norms 
B) past experience 
C) mental models 
D) behaviour 
E) personal values 
A) social norms 
B) past experience 
C) mental models 
D) behaviour 
E) personal values

Question 14

The most comprehensive and widely accepted explanation of employee motivation to date is ________.

Accepted Answer

A) Vroom's expectancy theory 
B) Adam's equity theory 
C) Herzberg's motivation-hygiene theory 
D) Maslow's hierarchy of needs theory 
E) McGregor's Theory X and Theory Y 
A) Vroom's expectancy theory 
B) Adam's equity theory 
C) Herzberg's motivation-hygiene theory 
D) Maslow's hierarchy of needs theory 
E) McGregor's Theory X and Theory Y

Question 15

According to equity theory,a person who earns $50 000 will be less satisfied with his or her pay than a person who earns $100 000.

Accepted Answer

A) True 
 B)False

Question 16

________ assumes that employees enjoy work,seek out and accept responsibility,and exercise self-direction.

Accepted Answer

A) Theory Y 
B) Theory X 
C) Motivator-hygiene theory 
D) Equity theory 
E) Expectancy theory 
A) Theory Y 
B) Theory X 
C) Motivator-hygiene theory 
D) Equity theory 
E) Expectancy theory

Question 17

List and discuss the three-needs theory according to David McClelland.Provide examples of job situations that demonstrate how these needs can motivate.

Accepted Answer

The three-needs theory says there are th

Question 18

Job sharing is the practice of having two or more people split a full-time job.

Accepted Answer

A) True 
 B)False

Question 19

Discuss the equity theory and list five probable behavioural responses that may occur when employees perceive an inequity.

Accepted Answer

Equity theory proposes that employees pe

Question 20

Refer to the Scenario below to answer the question that follows.
Setting Goals (Scenario)
Sharon is Executive Director of a large national non-profit organization.She has a staff of 30 who are lacking in motivation and direction.The recently held national conference was poorly organized and conference revenue was down 35%,despite having a dedicated staff member managing the project with five junior employees.There was some rumbling among employees that the conference manager was a laissez faire manager and provided little direction.The conference provides close to 40% of the non-profit's revenues.
-If Sharon was to show employees the detailed conference budget,she would be following which trend in employee motivation?

Accepted Answer

A) employee engagement 
B) pay-for-performance 
C) employee recognition 
D) open-book management 
A) employee engagement 
B) pay-for-performance 
C) employee recognition 
D) open-book management

According to Herzberg,hygiene factors eliminate job dissatisfaction but don't motivate employees.

A retired senior who goes back to college to pursue a degree because she always wondered if she was capable of doing so most likely is focused on what need?

An individual who wants to move to a neighbourhood with a lower crime rate is trying to satisfy which level on Maslow's hierarchy of needs?

Based on the four-drive theory of motivation,Jason's motivation may be weakening as his ________ is not being fulfilled.

Piece-rate pay plans,wage incentive plans,profit sharing,and lump-sum bonuses are examples of ________ programs.

Explain the difference between motivators and hygiene factors in Herzberg's theory.Provide examples of each factor.

The three variables or relationships that are central to Vroom's expectancy theory are ________.

Joining a social club to be seen among famous dignitaries and celebrities with a lot of status and power would be most closely associated with which level on Maslow's hierarchy of needs?

The three key elements in the definition of motivation are effort,organizational goals,and needs.

Historically,equity theory focused on ________ justice,which is the perceived fairness of the amount and allocation of rewards among individuals.

Which job scheduling option allows employees to work at home while linked to the workplace by computer and other technology?

According to McGregor's Theory X perspective,employees ________.

The four-drive theory of motivation recognizes that there are four factors that can influence motivation.Which of the following is NOT one of these four factors?

The most comprehensive and widely accepted explanation of employee motivation to date is ________.

According to equity theory,a person who earns $50 000 will be less satisfied with his or her pay than a person who earns $100 000.

________ assumes that employees enjoy work,seek out and accept responsibility,and exercise self-direction.

List and discuss the three-needs theory according to David McClelland.Provide examples of job situations that demonstrate how these needs can motivate.

Job sharing is the practice of having two or more people split a full-time job.

Discuss the equity theory and list five probable behavioural responses that may occur when employees perceive an inequity.

Managers and Management

Environmental Contraints on Managers

Planning and Strategic Management

Decision Making

Organizational Structure and Design

Operations Management

Human Resource Management

Leadership

Understanding Groups and Teams

Foundations of Control

Managing Innovation and Change

Filters

Exam 9: Motivating Employees

According to Herzberg,hygiene factors eliminate job dissatisfaction but don't motivate employees.

A retired senior who goes back to college to pursue a degree because she always wondered if she was capable of doing so most likely is focused on what need?

An individual who wants to move to a neighbourhood with a lower crime rate is trying to satisfy which level on Maslow's hierarchy of needs?

Based on the four-drive theory of motivation,Jason's motivation may be weakening as his ________ is not being fulfilled.

Piece-rate pay plans,wage incentive plans,profit sharing,and lump-sum bonuses are examples of ________ programs.

Explain the difference between motivators and hygiene factors in Herzberg's theory.Provide examples of each factor.

The three variables or relationships that are central to Vroom's expectancy theory are ________.

Joining a social club to be seen among famous dignitaries and celebrities with a lot of status and power would be most closely associated with which level on Maslow's hierarchy of needs?

The three key elements in the definition of motivation are effort,organizational goals,and needs.

Historically,equity theory focused on ________ justice,which is the perceived fairness of the amount and allocation of rewards among individuals.

Which job scheduling option allows employees to work at home while linked to the workplace by computer and other technology?

According to McGregor's Theory X perspective,employees ________.

The four-drive theory of motivation recognizes that there are four factors that can influence motivation.Which of the following is NOT one of these four factors?

The most comprehensive and widely accepted explanation of employee motivation to date is ________.

According to equity theory,a person who earns $50 000 will be less satisfied with his or her pay than a person who earns $100 000.

________ assumes that employees enjoy work,seek out and accept responsibility,and exercise self-direction.

List and discuss the three-needs theory according to David McClelland.Provide examples of job situations that demonstrate how these needs can motivate.

Job sharing is the practice of having two or more people split a full-time job.

Discuss the equity theory and list five probable behavioural responses that may occur when employees perceive an inequity.

Managers and Management

Environmental Contraints on Managers

Planning and Strategic Management

Decision Making

Organizational Structure and Design

Operations Management

Human Resource Management

Leadership

Understanding Groups and Teams

Foundations of Control

Managing Innovation and Change

Filters