Exam 7: Human Resource Management

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Which performance appraisal method uses feedback from supervisors,employees,and co-workers?

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B

Which of the following training methods involves role playing,simulations,or other types of face-to-face training?

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C

Which of the following created four protected groups that must not be discriminated against by federally regulated employers?

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E

Job analysis is concerned with which of the following aspects of human resource planning?

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The human resources process consists of two steps: 1)supporting employee morale and 2)terminating employees.

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Refer to the Scenario below to answer the questions that follow. Human Resource Planning (Scenario) Steven is hired to manage the human resources department of a local manufacturing company.Unfortunately,the company has a reputation among workers of being the firm "where you work until you find your next job." Employee turnover is high and morale is low.Steven is determined to change the situation by turning the organization's human resources into a competitive advantage and a source of pride for the firm. -As part of restructuring the organization's human resources,Steven decides that a new job ________ must be written for each position that states the minimum job qualifications that a person must possess to successfully perform the job.

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In skill-based pay systems,an employee's job title defines his or her pay category.

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Job analysis refers to an assessment that defines jobs and the behaviours necessary to perform them.

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Discuss three of the traditional training methods that managers can use to improve employee skills.

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Sam was informed at a recent interview that there are limited opportunities to interact with peers during office hours and that the likelihood of promotional advancement is slim.Sam experienced a realistic job preview (RJP).

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A performance appraisal method that combines elements from the critical incident and graphic rating scale approaches is the ________.

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Alexa's employer offers on-site child care,summer day camps,flextime,job sharing,and telecommuting services for its employees.These programs and initiatives are examples of ways a company can improve ________.

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Refer to the Scenario below to answer the questions that follow. Workforce Reduction Options at National Corporation (Scenario) Mike has just been promoted to human resources manager at National Corporation.His boss,the vice-president of human resources,has asked him to prepare an employment plan to address a major restructuring in one of the divisions at National.The restructuring plans call for the elimination of 500 jobs and Mike must determine the best way to achieve this target.He is hoping that some of the affected employees who are older will accept incentives to terminate their employment before their normal retirement date.Other employees may be qualified for job openings in other divisions; however,Mike needs to compile a list of each employee's skills,training,and education in order to assess their talents.Some job vacancies will occur naturally as employees voluntarily resign from the company to pursue new career plans or employment opportunities.Still other employees may choose to accept part-time work or share jobs with their co-workers.Despite these workforce reduction options,Mike is concerned that some involuntary terminations will inevitably be required in order to achieve the restructuring plan.He will recommend that some of these terminations be classified as "temporary" so that qualified employees can still be recalled to fill future job vacancies in the coming weeks and months. -Mike is considering the workforce reduction option of ________ in the case of those employees who voluntarily resign to pursue other opportunities.

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Which of the following is primarily concerned with improving employee retention?

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Important goals of job orientation are to reduce anxiety and to familiarize the recruit with the job and the organization.

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Which of the following workforce reduction methods can "happen on its own" if management suspends hiring practices?

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Which of the following training methods is also called an apprenticeship in certain industries?

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Terri has taken a skills inventory assessment test six different times and has received six differing evaluations of where her job strengths are greatest.This test has low ________.

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The difference between firing and layoffs is that ________.

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A job specification typically specifies what a jobholder does,how the job is done,and why it is done.

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