Exam 3: Ethics and Social Responsibility

Which of the following statements is true of the classical decision model?

A(n) __________ can be made in different ways and some work better than others in various circumstances.

Which of the following is the first step in the decision-making process?

An environment in which managers have complete information on possible alternatives and their consequences for them to make decisions is called a __________ environment.

According to the three-component model, which of the following is NOT a driver of personal creativity?

Which of the following factors determines whether a decision is programmed or nonprogrammed?

Describe the different types of managers on the basis of their approach toward performance threats and opportunities.

Comparing the costs and benefits of each potential course of action is called:

When decision makers are armed with only partial information about the available action alternatives and their consequences, they are more likely to make __________ decisions.

List and define the three decision making environments and their relationship to programmed and nonprogrammed decisions.

Karen, a human resource manager, studies the turnover patterns in her company. She examines the various factors that contribute to the employee turnover and develops effective engagement programs to improve employee loyalty. Which of the following types of competency does this scenario illustrate?

The behavioral decision model views managers as attempting to provide __________ decisions.

The problem in a crisis situation is not just that it is often unexpected, but that it must be handled quickly in order to avoid a disaster.

__________ are decision makers who ignore information and trouble signals.

__________ occurs when average people come up with unique ways to deal with daily events and situations.

In the decision-making process, a cost-benefit analysis is used to:

Managers who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are called:

A(n) __________ is an unexpected problem that can lead to disaster if not solved quickly and appropriately.

The __________ decision model describes decision making with complete information.

Cristina insists on continuing on a course of action even though it is not working. Which of the following decision-making traps does this scenario illustrate?