Question 1

What is emotional intelligence? List and define its four competencies.

Accepted Answer

Emotional intelligence (EI) is the ability to manage our emotions in leadership and social relationships. There are four primary emotional intelligence competencies: self-awareness, social awareness, self-management, and relationship management.
Self-awareness is the ability to understand our own moods and emotions and to understand their impact on our work and on others.
Social awareness is the ability to empathize, to understand the emotions of others, and to use this understanding to better deal with them.
Self-management is the ability to think before acting and to be in control of otherwise disruptive impulses.
Relationship management is the ability to establish rapport with others in ways that build good relationships and influence their emotions in positive ways.

Question 2

__________ is a trait that involves enjoying influencing others to achieve shared goals and is shared by successful leaders.

Accepted Answer

A)  Drive 
B)  Business knowledge 
C)  Honesty 
D)  Motivation 
A)  Drive 
B)  Business knowledge 
C)  Honesty 
D)  Motivation D

Question 3

__________ raise the confidence, aspirations, and performance of followers through empowerment, intellectual stimulation, and integrity.

Accepted Answer

A)  Autocratic leaders 
B)  Transactional leaders 
C)  Transformational leaders 
D)  Directive leaders 
A)  Autocratic leaders 
B)  Transactional leaders 
C)  Transformational leaders 
D)  Directive leaders C

Question 4

__________ builds the commitment and enthusiasm that allow people to apply their talents to help accomplish plans.

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Leading 
D)  Controlling 
A)  Planning 
B)  Organizing 
C)  Leading 
D)  Controlling

Question 5

__________ is strong on communicating, participation, and dealing with problems by teamwork.

Accepted Answer

A)  Ethical leadership 
B)  Task-oriented leadership 
C)  Interactive leadership 
D)  Instructional leadership 
A)  Ethical leadership 
B)  Task-oriented leadership 
C)  Interactive leadership 
D)  Instructional leadership

Question 6

A(n) __________ has little concern for task and people.

Accepted Answer

A)  democratic leader 
B)  laissez-faire leader 
C)  participative leader 
D)  autocratic leader 
A)  democratic leader 
B)  laissez-faire leader 
C)  participative leader 
D)  autocratic leader

Question 7

A leader who has strong concerns for both task and people is called a(n):

Accepted Answer

A)  laissez-faire leader. 
B)  autocratic leader. 
C)  democratic leader. 
D)  human relations leader. 
A)  laissez-faire leader. 
B)  autocratic leader. 
C)  democratic leader. 
D)  human relations leader.

Question 8

Your manager says that he will refuse your request for the weekend off to attend a concert unless you work the night shift for the rest of the week. In this case, he is using ________.

Accepted Answer

A)  legitimate power 
B)  reward power 
C)  expert power 
D)  coercive power 
A)  legitimate power 
B)  reward power 
C)  expert power 
D)  coercive power

Question 9

A(n) __________ is made by a leader after receiving information, advice, or opinions from group members.

Accepted Answer

A)  individual decision 
B)  authority decision 
C)  group decision 
D)  consultative decision 
A)  individual decision 
B)  authority decision 
C)  group decision 
D)  consultative decision

Question 10

Referent power comes from having the knowledge of an expert.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a type of personal power?

Accepted Answer

A)  Legitimate power 
B)  Coercive power 
C)  Reward power 
D)  Referent power 
A)  Legitimate power 
B)  Coercive power 
C)  Reward power 
D)  Referent power

Question 12

_______ is NOT a type of position power.

Accepted Answer

A)  Coercive power 
B)  Expert power 
C)  Reward power 
D)  Legitimate power 
A)  Coercive power 
B)  Expert power 
C)  Reward power 
D)  Legitimate power

Question 13

Why is it that both position power and personal power are required for effective leadership?

Accepted Answer

The essence is that the two types of pow

Question 14

Expert power is the ability to influence others because they admire you and want to identify positively with you.

Accepted Answer

A) True 
 B)False

Question 15

All of the following are leadership styles in the Hersey-Blanchard leadership model EXCEPT:

Accepted Answer

A)  participating. 
B)  delegating. 
C)  selling. 
D)  buying. 
A)  participating. 
B)  delegating. 
C)  selling. 
D)  buying.

Question 16

All of the following are examples of emotionally intelligent competencies EXCEPT:

Accepted Answer

A)  social awareness. 
B)  the ability to empathize with others. 
C)  the use of position power to manage people. 
D)  the ability to understand one's own moods and emotions. 
A)  social awareness. 
B)  the ability to empathize with others. 
C)  the use of position power to manage people. 
D)  the ability to understand one's own moods and emotions.

Question 17

__________ is an ability to understand the emotions in oneself and others and be able to use this understanding to handle one's relationships effectively.

Accepted Answer

Emotional

Question 18

Jason, a manager, directs the efforts of others through tasks, rewards, and structures. He uses the __________ approach to leadership.

Accepted Answer

A)  transformational 
B)  participative 
C)  human relations 
D)  transactional 
A)  transformational 
B)  participative 
C)  human relations 
D)  transactional

Question 19

In the context of the Hersey-Blanchard situational leadership model, the __________ style works best when followers are unable and unwilling or insecure.

Accepted Answer

A)  participating 
B)  delegating 
C)  selling 
D)  telling 
A)  participating 
B)  delegating 
C)  selling 
D)  telling

Question 20

The capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________.

Accepted Answer

A)  referent power 
B)  person power 
C)  expert power 
D)  coercive power 
A)  referent power 
B)  person power 
C)  expert power 
D)  coercive power

What is emotional intelligence? List and define its four competencies.

__________ is a trait that involves enjoying influencing others to achieve shared goals and is shared by successful leaders.

__________ raise the confidence, aspirations, and performance of followers through empowerment, intellectual stimulation, and integrity.

__________ builds the commitment and enthusiasm that allow people to apply their talents to help accomplish plans.

__________ is strong on communicating, participation, and dealing with problems by teamwork.

A(n) __________ has little concern for task and people.

A leader who has strong concerns for both task and people is called a(n):

Your manager says that he will refuse your request for the weekend off to attend a concert unless you work the night shift for the rest of the week. In this case, he is using ________.

A(n) __________ is made by a leader after receiving information, advice, or opinions from group members.

Referent power comes from having the knowledge of an expert.

Which of the following is a type of personal power?

_______ is NOT a type of position power.

Why is it that both position power and personal power are required for effective leadership?

Expert power is the ability to influence others because they admire you and want to identify positively with you.

All of the following are leadership styles in the Hersey-Blanchard leadership model EXCEPT:

All of the following are examples of emotionally intelligent competencies EXCEPT:

__________ is an ability to understand the emotions in oneself and others and be able to use this understanding to handle one's relationships effectively.

Jason, a manager, directs the efforts of others through tasks, rewards, and structures. He uses the __________ approach to leadership.

In the context of the Hersey-Blanchard situational leadership model, the __________ style works best when followers are unable and unwilling or insecure.

The capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________.

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Exam 10: Strategy and Strategic Management

What is emotional intelligence? List and define its four competencies.

__________ is a trait that involves enjoying influencing others to achieve shared goals and is shared by successful leaders.

__________ raise the confidence, aspirations, and performance of followers through empowerment, intellectual stimulation, and integrity.

__________ builds the commitment and enthusiasm that allow people to apply their talents to help accomplish plans.

__________ is strong on communicating, participation, and dealing with problems by teamwork.

A(n) __________ has little concern for task and people.

A leader who has strong concerns for both task and people is called a(n):

Your manager says that he will refuse your request for the weekend off to attend a concert unless you work the night shift for the rest of the week. In this case, he is using ________.

A(n) __________ is made by a leader after receiving information, advice, or opinions from group members.

Referent power comes from having the knowledge of an expert.

Which of the following is a type of personal power?

_______ is NOT a type of position power.

Why is it that both position power and personal power are required for effective leadership?

Expert power is the ability to influence others because they admire you and want to identify positively with you.

All of the following are leadership styles in the Hersey-Blanchard leadership model EXCEPT:

All of the following are examples of emotionally intelligent competencies EXCEPT:

__________ is an ability to understand the emotions in oneself and others and be able to use this understanding to handle one's relationships effectively.

Jason, a manager, directs the efforts of others through tasks, rewards, and structures. He uses the __________ approach to leadership.

In the context of the Hersey-Blanchard situational leadership model, the __________ style works best when followers are unable and unwilling or insecure.

The capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________.

Management Today

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Planning Processes and Techniques

Filters