Exam 7: Information and Decision-Making

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A significant problem with functional organizations is the lack of communication between the various functional areas. This problem is known as the __________.

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functional silos problem or functional chimneys problem

How is decentralization related to delegation? Explain the three steps to be followed while delegating jobs to others.

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Decentralization brings with it another trend that is good for organizations and their members: increased delegation and empowerment. Delegation is the process of entrusting work to others by giving them the right to make decisions and take action. Delegation sets the foundation for decentralization by following these three steps:
1. Assigning responsibility by explaining tasks and expectations to others
2. Granting authority by allowing others to act as needed to complete tasks
3. Creating accountability by requiring others to report back on the completed tasks

ABC Inc. uses information technology to connect with outside suppliers and service contractors. In this scenario, which of the following structures does ABC Inc. use?

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C

Maria, the vice-president of operations at Choco Candy, Inc. (CCI), plans to create new divisions of CCI in China, India, and Malaysia. In this scenario, Maria develops a _______ for CCI.

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At Ink Pens Manufacturing (IPM), there are departments for marketing, engineering, and manufacturing. Which of the following structures does IPM exemplify?

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The shadow organization that operates within a formal organization is known as a(n) __________.

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Describe some common alternate work schedules employed by modern organizations. List the advantages of each.

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Network structures use __________ to dramatically reduce the need for full-time staff.

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A __________ brings together members from different functional departments.

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The __________ allocates jobs to different people and groups.

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Discuss the differences between the mechanistic design and the organic design.

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A __________ groups together people with similar skills who perform similar tasks.

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A flexible working hours policy allows employees to work whenever they want.

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The network of unofficial relationships among an organization's members is called the __________.

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Matrix structures offer all of the following advantages EXCEPT:

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Who among the following is responsible for a cross-functional team member's performance appraisal in a matrix structure?

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Network strategies implemented through the use of information technologies create __________.

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Which of the following management functions entails the process of arranging people and resources to work toward a common goal?

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Which of the following alternate work arrangements involves using information technology to work at home or outside the office?

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In a ______ organization, the top management has the power to make most of the important decisions.

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