Question 1

A common management problem when implementing decisions is escalating commitment.

Accepted Answer

A) True 
 B)False  True

Question 2

A lack-of-participation error occurs when:

Accepted Answer

A)  employees do not understand what the management wants them to do. 
B)  there is a shortage of employees to implement a decision. 
C)  employees are not capable of implementing a decision. 
D)  managers fail to include the right people in the decision-making process. 
A)  employees do not understand what the management wants them to do. 
B)  there is a shortage of employees to implement a decision. 
C)  employees are not capable of implementing a decision. 
D)  managers fail to include the right people in the decision-making process. D

Question 3

Why do people escalate commitment to failing actions?

Accepted Answer

Escalating commitment is a tendency to increase effort and perhaps apply more resources to pursue a course of action that signals indicate is not working. It is an inability or unwillingness to call it quits even when the facts suggest this is the best decision under the circumstances. Ego and the desire to avoid being associated with a mistake can play a big role in escalation.

Question 4

While making decisions, Jason selects the alternative that provides the absolute best solution to a problem. In this scenario, Jason takes a(n) __________ decision.

Accepted Answer

A)  intuitive 
B)  optimizing 
C)  carefully implemented 
D)  satisficing 
A)  intuitive 
B)  optimizing 
C)  carefully implemented 
D)  satisficing

Question 5

When an individual moves higher in management ranks, the level of certainty in a problem environment tends to increase.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following isNOT a common error in the first step of the decision-making process?

Accepted Answer

A)  Defining the problem too narrowly 
B)  Focusing on symptoms rather than causes 
C)  Choosing the wrong problem 
D)  Failing to consult the stakeholders 
A)  Defining the problem too narrowly 
B)  Focusing on symptoms rather than causes 
C)  Choosing the wrong problem 
D)  Failing to consult the stakeholders

Question 7

During the decision-making process, extensive information should be gathered to identify alternative courses of action as well as their anticipated consequences.

Accepted Answer

A) True 
 B)False

Question 8

__________ limitations make it hard for managers to be fully informed and make perfectly rational decisions in all situations.

Accepted Answer

A)  Intuitive 
B)  Financial 
C)  Behavioral 
D)  Cognitive 
A)  Intuitive 
B)  Financial 
C)  Behavioral 
D)  Cognitive

Question 9

Mark attends only to information that confirms a decision already made. Which of the following decision-making traps does this scenario illustrate?

Accepted Answer

A)  Escalating commitment 
B)  Framing error 
C)  Anchoring heuristic 
D)  Confirmation error 
A)  Escalating commitment 
B)  Framing error 
C)  Anchoring heuristic 
D)  Confirmation error

Question 10

The classical decision model views managers as attempting to provide __________ decisions.

Accepted Answer

A)  behavioral 
B)  programmed 
C)  optimizing 
D)  satisficing 
A)  behavioral 
B)  programmed 
C)  optimizing 
D)  satisficing

Question 11

A group-based decision is not ideal for problem solving when the problem:

Accepted Answer

A)  is complex and managers need a lot of information. 
B)  calls for a creative solution. 
C)  calls for alternate viewpoints. 
D)  needs a quick solution. 
A)  is complex and managers need a lot of information. 
B)  calls for a creative solution. 
C)  calls for alternate viewpoints. 
D)  needs a quick solution.

Question 12

If you are seeking the best possible solution to a problem, you are seeking to __________ your decision.

Accepted Answer

The answer of If you are seeking the best possible...

Question 13

A __________ is a situation where something is wrong or likely to be wrong.

Accepted Answer

A)  danger 
B)  potential danger 
C)  performance threat 
D)  mistake 
A)  danger 
B)  potential danger 
C)  performance threat 
D)  mistake

Question 14

The __________ decision model accepts the presence of cognitive limitations and recognizes risk and uncertainty in most decision environments.

Accepted Answer

The answer of The __________ decision model accepts the presence...

Question 15

Which of the following is the third step in the decision-making process?

Accepted Answer

A)  Gathering more information 
B)  Implementing the decision 
C)  Conducting a cost-benefit analysis 
D)  Deciding on a course of action 
A)  Gathering more information 
B)  Implementing the decision 
C)  Conducting a cost-benefit analysis 
D)  Deciding on a course of action

Question 16

Define the two types of decision models and relate them to the decision making environments of certainty, risk, and uncertainty as well as to the two types of decisions.

Accepted Answer

The two types of decision models are cla

Question 17

If you are a systematic thinker, you will:

Accepted Answer

A)  try to stay very flexible in your thinking. 
B)  generally be spontaneous. 
C)  be analytical in your approach. 
D)  be creative in your methods. 
A)  try to stay very flexible in your thinking. 
B)  generally be spontaneous. 
C)  be analytical in your approach. 
D)  be creative in your methods.

Question 18

Which of the following terms refers to the ability to gather and use information to solve problems?

Accepted Answer

A)  Problem solving 
B)  Information competency 
C)  Information disbursement 
D)  Inquiring 
A)  Problem solving 
B)  Information competency 
C)  Information disbursement 
D)  Inquiring

Question 19

A __________ decision crafts a unique solution to a new and unstructured problem.

Accepted Answer

A)  simple 
B)  programmed 
C)  nonprogrammed 
D)  questionable 
A)  simple 
B)  programmed 
C)  nonprogrammed 
D)  questionable

Question 20

How a person would feel if her family found out about a decision she took or if the decision was published in the local newspaper or posted on the Internet are examples of __________ questions.

Accepted Answer

A)  casual 
B)  spotlight 
C)  contingent 
D)  corporate 
A)  casual 
B)  spotlight 
C)  contingent 
D)  corporate

A common management problem when implementing decisions is escalating commitment.

A lack-of-participation error occurs when:

Why do people escalate commitment to failing actions?

While making decisions, Jason selects the alternative that provides the absolute best solution to a problem. In this scenario, Jason takes a(n) __________ decision.

When an individual moves higher in management ranks, the level of certainty in a problem environment tends to increase.

Which of the following isNOT a common error in the first step of the decision-making process?

During the decision-making process, extensive information should be gathered to identify alternative courses of action as well as their anticipated consequences.

__________ limitations make it hard for managers to be fully informed and make perfectly rational decisions in all situations.

Mark attends only to information that confirms a decision already made. Which of the following decision-making traps does this scenario illustrate?

The classical decision model views managers as attempting to provide __________ decisions.

A group-based decision is not ideal for problem solving when the problem:

If you are seeking the best possible solution to a problem, you are seeking to __________ your decision.

A __________ is a situation where something is wrong or likely to be wrong.

The __________ decision model accepts the presence of cognitive limitations and recognizes risk and uncertainty in most decision environments.

Which of the following is the third step in the decision-making process?

Define the two types of decision models and relate them to the decision making environments of certainty, risk, and uncertainty as well as to the two types of decisions.

If you are a systematic thinker, you will:

Which of the following terms refers to the ability to gather and use information to solve problems?

A __________ decision crafts a unique solution to a new and unstructured problem.

How a person would feel if her family found out about a decision she took or if the decision was published in the local newspaper or posted on the Internet are examples of __________ questions.

Management Today

Management Learning Past to Present

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Planning Processes and Techniques

Filters

Exam 3: Ethics and Social Responsibility

A common management problem when implementing decisions is escalating commitment.

A lack-of-participation error occurs when:

Why do people escalate commitment to failing actions?

While making decisions, Jason selects the alternative that provides the absolute best solution to a problem. In this scenario, Jason takes a(n) __________ decision.

When an individual moves higher in management ranks, the level of certainty in a problem environment tends to increase.

Which of the following isNOT a common error in the first step of the decision-making process?

During the decision-making process, extensive information should be gathered to identify alternative courses of action as well as their anticipated consequences.

__________ limitations make it hard for managers to be fully informed and make perfectly rational decisions in all situations.

Mark attends only to information that confirms a decision already made. Which of the following decision-making traps does this scenario illustrate?

The classical decision model views managers as attempting to provide __________ decisions.

A group-based decision is not ideal for problem solving when the problem:

If you are seeking the best possible solution to a problem, you are seeking to __________ your decision.

A __________ is a situation where something is wrong or likely to be wrong.

The __________ decision model accepts the presence of cognitive limitations and recognizes risk and uncertainty in most decision environments.

Which of the following is the third step in the decision-making process?

Define the two types of decision models and relate them to the decision making environments of certainty, risk, and uncertainty as well as to the two types of decisions.

If you are a systematic thinker, you will:

Which of the following terms refers to the ability to gather and use information to solve problems?

A __________ decision crafts a unique solution to a new and unstructured problem.

How a person would feel if her family found out about a decision she took or if the decision was published in the local newspaper or posted on the Internet are examples of __________ questions.

Management Today

Management Learning Past to Present

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision-Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behaviour

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Planning Processes and Techniques

Filters