Exam 13: Strategic Human Resource Management

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Quality circles are a form of self-managing teams.

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False

In a __________, all members can communicate directly with one another.

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B

The team effectiveness equation makes it mathematically clear that process gains must outweigh process losses in order for there to be a chance of team effectiveness.

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_______________ is the tendency for highly cohesive teams to lose their evaluative capabilities.

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Which of the following is NOT a stage in the team development process?

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Organizations are networks of formal teams and ______________.

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The __________ defines the effort and performance contributions expected of team members.

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How can cohesiveness work for and against effective team performance?

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The key outputs sought from effective teams include:

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__________ results from feelings of anger, distrust, dislike, fear, and resentment as well as from personality clashes.

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__________ are "free-riders" who slack off and allow other team members to carry the bulk of the workload.

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When the members of a group stereotype competitors as weak, evil, and stupid, it is a symptom of __________.

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The practice that involves a set of collaborative activities to gather and analyze data on a team and make changes to increase its effectiveness is called __________.

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Which of the following terms refers to groups of workers who meet on a regular basis with the goal of using their expertise and experience for continuous improvement?

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Which of the following terms refers to the creation of a whole that is greater than the sum of its individual parts?

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Avoidance and accommodation are forms of lose-lose conflict.

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Explain the relationship between diversity and teams, team performance, as well as the time a team is together.

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Which of the following types of team accomplishes the three output goals of task performance, membership satisfaction, and team viability?

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__________ is the removal of the substantive or emotional reasons for a conflict.

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John tends to avoid responsibility by free-riding in groups. This tendency is called:

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