Exam 7: Information and Decision-Making

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Your manager is considering the implementation of either a matrix structure or a team structure. Based on what you have learned in this class, you can tell her that the major difference between a matrix structure and a team structure is that a team structure:

(Multiple Choice)
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Informal structures and interpersonal networks are more likely to be the characteristics of a(n) __________ .

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A flexible and adaptive organization is most likely the outcome of an organic design.

(True/False)
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A customer structure groups together people who:

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At AZN Media Inc., each job is split between at least two people. This scenario illustrates:

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A cross-functional team structure has no functional supervisor.

(True/False)
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With __________, top management allows lower levels to help make decisions on matters where they are best prepared or informed.

(Short Answer)
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Which of the following structures groups together people working on the same product, in the same geographical area, or with similar customers?

(Multiple Choice)
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Controlling arranges people and resources to work toward a goal.

(True/False)
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Delegation refers to:

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Which of the following is NOT a form of divisional structure?

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Which of the following is an advantage of a network structure?

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Remote Servicing Inc. (RSI) has a flat organizational structure. In this scenario, managers at RSI would have a __________ span of control.

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Why are network structures, given their efficiency, not more prevalent? As a manager, would you use a network structure? Give reasons.

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The informal structure of an organization is also known as a shadow organization.

(True/False)
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Describe a division structure and the various substructures within it.

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Separating people to perform different tasks that aggregate into a unified whole is known as the __________.

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Big Money Bank has several branches that are headed by branch managers. The loan manager, investments manager, operations manager, and trust manager in each branch report directly to the branch manager. This scenario is an example of a __________.

(Multiple Choice)
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To create an empowering environment, a manager should avoid:

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A chart that describes a company's formal structure is called a(n):

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