Exam 12: Organization Culture and Change

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According to McClelland's acquired needs theory, the need for __________ is the desire to do something better, to solve problems, or to master complex tasks.

(Multiple Choice)
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Maslow's progression principle continues to move up to the level of __________.

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__________ is positive reinforcement of successive approximations to the desired behavior.

(Short Answer)
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How might the tactics of operant conditioning be considered unethical?

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People with a high need for power tend to:

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According to Herzberg, __________ influence job dissatisfaction.

(Multiple Choice)
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The three needs in McClelland's acquired needs theory are the need for achievement, _______, and affiliation.

(Multiple Choice)
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In Vroom's expectancy equation, the term expectancy represents:

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Locke's basic premise in goal-setting theory is that __________ goals are motivational only if the right goals are set in the right ways.

(Short Answer)
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What is Vroom's expectancy equation? Explain the importance of the multiplication signs in the equation.

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According to Herzberg, __________ that are part of job context are working conditions, organizational policies, and salary.

(Multiple Choice)
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According to Vroom's expectancy theory, in order to have high and positive valences, people must:

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To have _______, people must believe in their abilities and believe that if they try hard to do something, they can perform it well.

(Multiple Choice)
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Unfulfilled desires that stimulate people to behave in ways that will satisfy them are called __________.

(Short Answer)
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B.F. Skinner's concept of __________ is the control of behavior by manipulating its consequences.

(Multiple Choice)
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Negative reinforcement eliminates an undesirable behavior by making the removal of a pleasant consequence contingent on its occurrence.

(True/False)
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All of the following are satisfier factors EXCEPT:

(Multiple Choice)
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Vroom's expectancy theory offers an approach to understand motivation with an equation: Motivation = Expectancy  Instrumentality  Valence.

(True/False)
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The core characteristics model approaches job design with a focus on eight "core" job characteristics.

(True/False)
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The law of effect states that people will repeat behaviors that have pleasant outcomes and will avoid behaviors that have unpleasant outcomes.

(True/False)
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