Question 1

How do your gestures and body movement impact a professional setting differently than an informal or social setting?

Accepted Answer

In a professional setting, gestures and body movements are often more controlled and deliberate. They can convey confidence, authority, and professionalism. For example, maintaining good posture, making eye contact, and using hand gestures sparingly can all contribute to a professional and polished image.

In contrast, in an informal or social setting, gestures and body movements may be more relaxed and expressive. They can convey warmth, friendliness, and openness. For example, using more animated gestures, leaning in during conversations, and mirroring the body language of others can all contribute to a sense of connection and rapport in social settings.

Overall, the impact of gestures and body movements in a professional setting is to convey competence and professionalism, while in an informal or social setting, they are used to build rapport and establish connections with others. It's important to be mindful of how our body language is perceived in different settings and to adjust accordingly to achieve the desired impact.

Question 2

Success in productivity and sales has been linked to

Accepted Answer

A)  facial expressions. 
B)  salesperson posture. 
C)  handshake techniques. 
D)  all of the above 
A)  facial expressions. 
B)  salesperson posture. 
C)  handshake techniques. 
D)  all of the above D

Question 3

Journalists who receive low public respect and esteem have been found to commonly be guilty of

Accepted Answer

A)  arrogant body language. 
B)  wordy dialogue. 
C)  nervous body language. 
D)  exaggerated gestures. 
A)  arrogant body language. 
B)  wordy dialogue. 
C)  nervous body language. 
D)  exaggerated gestures. A

Question 4

Proxemics is a type of ________ communication.

Accepted Answer

A)  verbal 
B)  location 
C)  human 
D)  nonverbal 
A)  verbal 
B)  location 
C)  human 
D)  nonverbal

Question 5

The level of performance and perceived satisfaction teachers receives from their students is largely influenced by

Accepted Answer

A)  verbal communication. 
B)  nonverbal communication. 
C)  difficulty of course material. 
D)  the peer relationship of the classroom. 
A)  verbal communication. 
B)  nonverbal communication. 
C)  difficulty of course material. 
D)  the peer relationship of the classroom.

Question 6

Joel's team was given a project that included the due date, meeting times, and people involved in the project. This information forms the

Accepted Answer

A)  relational layer. 
B)  content layer. 
C)  verbal communication. 
D)  environment. 
A)  relational layer. 
B)  content layer. 
C)  verbal communication. 
D)  environment.

Question 7

Describe four different types of nonverbal communication and explain how they impact the effectiveness of communication

Accepted Answer

1. Body Language: This includes gestures

Question 8

Affect displays complement, enhance, or substitute for a verbal message.

Accepted Answer

A) True 
 B)False

Question 9

Eye contact is a constitutive rule than counts as paying attention.

Accepted Answer

A) True 
 B)False

Question 10

A hug or pat on the back is an example of a social touch.

Accepted Answer

A) True 
 B)False

Question 11

Regulative rules define what communication means by prompting us to count certain kinds of communication.

Accepted Answer

A) True 
 B)False

Question 12

A restaurant's decision to use intense colors, intimate seating arrangements, and bright lighting are all examples of influencing

Accepted Answer

A)  space. 
B)  perceptions. 
C)  environment. 
D)  kinesics. 
A)  space. 
B)  perceptions. 
C)  environment. 
D)  kinesics.

Question 13

How is communication made the most effective?

Accepted Answer

A)  when verbal and nonverbal elements operate in an integrated fashion 
B)  when verbal communication is given more emphasis than nonverbal communication 
C)  when nonverbal communication is allowed to dictate the interaction 
D)  when our interactions do not require nonverbal communication 
A)  when verbal and nonverbal elements operate in an integrated fashion 
B)  when verbal communication is given more emphasis than nonverbal communication 
C)  when nonverbal communication is allowed to dictate the interaction 
D)  when our interactions do not require nonverbal communication

Question 14

Verbal communication does not carry any symbolic meaning or understanding.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a purpose of nonverbal behavior?

Accepted Answer

A)  to express emotion 
B)  to convey interpersonal attitudes 
C)  to replace verbal communication 
D)  to present one's personality 
A)  to express emotion 
B)  to convey interpersonal attitudes 
C)  to replace verbal communication 
D)  to present one's personality

Question 16

_____________ precedes and perhaps structures all subsequent communication.

Accepted Answer

A)  Verbal communication 
B)  Nonverbal communication 
C)  Kinesics 
D)  Proxemics 
A)  Verbal communication 
B)  Nonverbal communication 
C)  Kinesics 
D)  Proxemics

Question 17

John is giving a presentation at his office. During his speech, John controls his tone of voice, how fast he is talking, and how he articulates his words. John is using the nonverbal code of

Accepted Answer

A)  kinesics. 
B)  proxemics. 
C)  physical appearance. 
D)  vocalics. 
A)  kinesics. 
B)  proxemics. 
C)  physical appearance. 
D)  vocalics.

Question 18

Why do you think it is important to alter our facial expressions depending on the context of a situation? Under what circumstances would it be inappropriate to show your true feelings during an interaction?

Accepted Answer

It is important to alter our facial expr

Question 19

Monica is proud of a new tattoo she just had done on her wrist and has been showing her new ink to her friends at work. She is communicating with the use of a(n)

Accepted Answer

A)  emblem. 
B)  artifact. 
C)  item. 
D)  object. 
A)  emblem. 
B)  artifact. 
C)  item. 
D)  object.

Question 20

Nonverbal communication accounts for ______% to _______% of the total meaning of communication.

Accepted Answer

A)  23%; 47% 
B)  65%; 93% 
C)  72%; 98% 
D)  35%; 50% 
A)  23%; 47% 
B)  65%; 93% 
C)  72%; 98% 
D)  35%; 50%

How do your gestures and body movement impact a professional setting differently than an informal or social setting?

Success in productivity and sales has been linked to

Journalists who receive low public respect and esteem have been found to commonly be guilty of

Proxemics is a type of ________ communication.

The level of performance and perceived satisfaction teachers receives from their students is largely influenced by

Joel's team was given a project that included the due date, meeting times, and people involved in the project. This information forms the

Describe four different types of nonverbal communication and explain how they impact the effectiveness of communication

Affect displays complement, enhance, or substitute for a verbal message.

Eye contact is a constitutive rule than counts as paying attention.

A hug or pat on the back is an example of a social touch.

Regulative rules define what communication means by prompting us to count certain kinds of communication.

A restaurant's decision to use intense colors, intimate seating arrangements, and bright lighting are all examples of influencing

How is communication made the most effective?

Verbal communication does not carry any symbolic meaning or understanding.

Which of the following is not a purpose of nonverbal behavior?

_____________ precedes and perhaps structures all subsequent communication.

John is giving a presentation at his office. During his speech, John controls his tone of voice, how fast he is talking, and how he articulates his words. John is using the nonverbal code of

Why do you think it is important to alter our facial expressions depending on the context of a situation? Under what circumstances would it be inappropriate to show your true feelings during an interaction?

Monica is proud of a new tattoo she just had done on her wrist and has been showing her new ink to her friends at work. She is communicating with the use of a(n)

Nonverbal communication accounts for % to _% of the total meaning of communication.

Business and Professional Excellence in the Workplace

Listening

Résumés, Interviews, and Negotiations

Getting to Know Your Diverse Workplace

Interpersonal Communication at Work

Strengthening Teams and Conducting Meetings

Technology in the Workplace

Writing With Professional Excellence

Leadership and Conflict Management

Informing and Persuading

Speech Design

Delivering a Speech With Professional Excellence

Work-Life Balance

Filters

Exam 2: Verbal and Nonverbal Communication

How do your gestures and body movement impact a professional setting differently than an informal or social setting?

Success in productivity and sales has been linked to

Journalists who receive low public respect and esteem have been found to commonly be guilty of

Proxemics is a type of ________ communication.

The level of performance and perceived satisfaction teachers receives from their students is largely influenced by

Joel's team was given a project that included the due date, meeting times, and people involved in the project. This information forms the

Describe four different types of nonverbal communication and explain how they impact the effectiveness of communication

Affect displays complement, enhance, or substitute for a verbal message.

Eye contact is a constitutive rule than counts as paying attention.

A hug or pat on the back is an example of a social touch.

Regulative rules define what communication means by prompting us to count certain kinds of communication.

A restaurant's decision to use intense colors, intimate seating arrangements, and bright lighting are all examples of influencing

How is communication made the most effective?

Verbal communication does not carry any symbolic meaning or understanding.

Which of the following is not a purpose of nonverbal behavior?

_____________ precedes and perhaps structures all subsequent communication.

John is giving a presentation at his office. During his speech, John controls his tone of voice, how fast he is talking, and how he articulates his words. John is using the nonverbal code of

Why do you think it is important to alter our facial expressions depending on the context of a situation? Under what circumstances would it be inappropriate to show your true feelings during an interaction?

Monica is proud of a new tattoo she just had done on her wrist and has been showing her new ink to her friends at work. She is communicating with the use of a(n)

Nonverbal communication accounts for ______% to _______% of the total meaning of communication.

Business and Professional Excellence in the Workplace

Listening

Résumés, Interviews, and Negotiations

Getting to Know Your Diverse Workplace

Interpersonal Communication at Work

Strengthening Teams and Conducting Meetings

Technology in the Workplace

Writing With Professional Excellence

Leadership and Conflict Management

Informing and Persuading

Speech Design

Delivering a Speech With Professional Excellence

Work-Life Balance

Filters

Nonverbal communication accounts for % to _% of the total meaning of communication.